Learning & Development Capabilities Manager, SA at AstraZeneca

Job Description

• The L&D Capabilities Manager is responsible for building, leading, and motivating teams, ensuring that the teams have the appropriate skills and competencies available within the company, and fosters a multi-disciplinary delivery team culture. A key responsibility of the L&D Capabilities Manager will be to support the team as a coach to adopt an agile, high-performance approach that fulfils AZ’s objectives
• Works closely with the Commercial Excellence Director and SLT to ensure training needs are aligned with the needs of the sales and non-sales teams across SA & SSA.
• Delivers leadership enablement training and initiatives.
• Sets objectives, coaches/mentors, assesses performance and addresses skill development for Sales Managers, their Sales Teams and Key Account Managers.
• Manages resource allocation, training budget, and high-level relationships with external vendors
• Will conduct coaching training with First Line Sales Managers and conduct selling skills training across the commercial teams.
• This role will support the business teams in each country within SA to achieve the organization’s goals.
• Participate in the creation of robust coaching & functional plans; track/report progress against plans aligned with timing of regular business reviews.

Deliver informal and formal learning solutions in a manner that is both engaging and effective

• Manage the learning and coaching environment and prepare for training delivery
• Demonstrate effective facilitation and presentation techniques that engage learners, create a positive learning environment and build learner motivation
• Establish credibility as an instructor and effectively manage challenging behaviour and situations

Evaluate learning solution throughout delivery, adapting the program to Learning and Development Strategy

• Use consulting skills and build relationships to establish sponsorship and ownership for training agenda
• Collaborate and work with the team to share ideas, best practices & maximise budgets
• Communicate effectively utilizing both written and verbal skills
• Approve, distribute, and archive intellectual capital ensuring compliance with legal, ethical, and regulatory requirements

Evaluate performance and training

• Provide leadership to define and execute the organization’s training strategy aligned to business priorities; implement training projects and activities in close collaboration with cross-functional teams
• Apply a systematic approach to evaluate gaps in performance and impact of training
• Use a consulting approach to uncover the gaps that require training and development
• Effectively evaluate the impact of training solutions delivered
• Coaching of PJPs, MSRs, Brand Managers, KAMs and FLSMs: In-field & Classroom

Skills training: In-field & classroom

If this sounds appealing, please read on to understand the experience and skills we’re looking for…

ESSENTIAL SKILLS & EXPERIENCE REQUIRED

• Completed Bachelors degree in Health Sciences, Commerce or equivalent
• 4 - 5 years’ experience in Commercial Sales Training
• Coaching and mentoring experience
• Project management experience
• Oncology disease area knowledge and experience is preferred
• Strong facilitation and presentation skills
• Fluency in English is required with Excellent communication skills
• Good planning and organizational skills
• Ability to develop strategic partnerships
• Group presentation skills
• Self-confidence
• Coaching & Feedback – Leadership skills
• Ability to travel
• Impact and influence in a collaborative manner