Legal Tech Support Specialist – Knowledge Management - Johannesburg, South Africa at Bowmans (Law Firm)

Purpose:

• The purpose of this role is to establish and work as a centralized support team supporting Bowmans lawyers with paralegal/ junior lawyer level tasks, typically performed through legal tech tools such as generative AI product Harvey and proofreading tool Definely.

Experience and Qualifications:

• LLB or Paralegal qualification
• 3-5 years’ experience in a legal or paralegal role with experience in managing legal tech processes.
• Proficiency in using legal tech solutions such as Harvey, Copilot, Definely, Kofax, etc. is an advantage.

Key Accountabilities:

Legal Technology Support

• Processing lawyer queries through Harvey, including comparing agreements, identifying risks, and creating issues lists and Modifying AI prompts to optimise output quality.
• Managing translations and due diligence reviews using appropriate legal tech tools.
• Setting up worksheets for Kira’s data extraction.
• Proofing legal documents using Definely.

Document and Workflow Management

• Setting up Legatics signing and closing checklists.
• Supporting eSignature collation processes.
• Providing company secretarial support by filing documents via the CIPC portal.

Presentation and Visual Communication

• Creating PowerPoint presentations using Copilot and AI-generated content such as meeting notes.
• Designing diagrams, workflows, and organisational charts in LucidChart.

General

• Apply legal or paralegal knowledge to support the delivery of accurate and compliant legal work.
• Provide timely assistance to legal teams, particularly when working under pressure and with limited supervision.
• Maintain accurate and detailed records by consistently capturing instructions, use cases, turnaround times, and potentially billable hours, ensuring adherence to established processes.

Relationship Building

• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team

Competencies:

• Initiative and Drive
• Analytical Thinking
• Interactive Communication
• Teamwork
• Attention to Detail
• Adaptability and Resilience
• Legal Technical Proficiency
• Relationship Building
• Planning & Organising