Jobs at Bowmans (Law Firm)

Job Description

• Bowmans’ Employment and Benefits team is looking for a qualified employment lawyer to join its prestigious team.
• This is an opportunity to join a leading Employment & Benefits Department, with outstanding lawyers who are invested in shaping the practice’s jurisprudence across Africa and beyond.
• Therefore, the successful candidate will have diverse exposure to the various litigious and non-litigious work, with tremendous opportunities to grow professionally.

Experience and Qualifications

• 3-5 years’ post articles experience in Employment Law, experience in corporate law and litigation will be advantageous
• LLB degree from a recognized South African tertiary institution
• Must be an admitted attorney
• Excellent command of the English language is essential
• Strong research and practical skills
• Strong academic track record

Job Accountabilities

• A strong command of legal and/or technical issues
• Drafting and reviewing legal documents, including pleadings, agreements, contracts, policies, etc.
• Furnishing legal opinions on various areas of employment law
• Providing strategic and commercial employment advice tailored to clients
• Conducting investigations and preparing investigation reports
• Providing employment advice relating to transactions and assisting with due diligence investigations
• Initiating disciplinary proceedings for client
• Consultations with clients and Counsel
• Preparing CCMA and/or Court documents, including briefs to Counsel
• Ability and desire to appear at the CCMA, Labour Court and other forums
• Conducting accurate research in support of senior lawyers
• Assisting with training for clients
• Contributing to knowledge management and business development of the Practice
• Effective delegation to and management of candidate legal practitioners and/or associates
• Assist with the day to day running of a busy practice, including file management and time management
• Taking part in Firm initiatives such as Pro Bono work and ongoing trainings

Competencies

• Legal Technical and Commercial Skill
• Legal technical knowledge, including the understanding and practical application of legal knowledge
• Impeccable research skills
• Ability to provide strategic and commercially driven advice
• Legal drafting and communication (verbal and written) in a manner tailored for various audiences
• Business awareness and/or acumen
• Project management
• Teamwork
• Good interpersonal skills
• Effective communication and collaboration with various stakeholders
• Giving and receiving feedback
• Delegation and development of juniors
• Business Development and Knowledge Management
• Develop, nurture and leverage on internal and external networks
• Client engagement, including drafting fee estimates and pitch documents
• Writing technical articles, presentations, etc.
• Participate in Knowledge initiatives, including the Practice’s thought leadership
• Attend and contribute to learning and development

Personal Attributes

• Initiative: self-starting, proactive, taking action to achieve goals beyond what is required
• Perseverance: be able to work well under pressure without compromising work quality or standards; be able to take constructive feedback; ability to handle high volumes and meet tight deadlines
• Work Standards: sets own high goals and performance standards, producing work timeously, accurately and of a consistently high standard
• Creative: contribute to innovative outcomes, displaying good understanding of clients’ needs, produce practical solutions, business savvy
• Team player: work together with colleagues and staff to enhance the team’s overall performance, take advantage of team synergies and ensure a productive, efficient and caring work environment
• Ethical: display honesty and integrity at all times.

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EXPERIENCE AND QUALIFICATIONS:

• Admitted attorney with 2-3 years post admission experience in medical malpractice litigation and dispute resolution.
• Post grad LLB degree with a sound academic transcript.
• Exposure to a demanding work environment – Big law firm exposure advantageous

JOB ACCOUNTABILITIES:

• Drafting documents, including pleadings, notices, affidavits, settlement agreements and correspondence.
• Furnishing legal opinions and advice on various areas of medical and insurance law
• Consultations with clients and counsel; interviewing witnesses.
• Preparing for and attending High Court and private arbitration proceedings; participating in investigations and report preparation flowing therefrom.
• Conducting negotiations with a view to settling disputes and/or claims.
• Practice management: general administration, including file management and electronic time-keeping.
• Business development in the form of the preparation of internal and external newsflashes or articles of interest to clients/potential clients; assistance with the preparation of tender documentation.
• Training of Candidate Attorneys and junior associates within the team; and in the broader practice group from time to time.

PERSONAL ATTRIBUTES:

Client Focus

Client interaction ability

• Including understanding the need to balance addressing the legal requirements of the instruction with understanding and meeting the expectations and requirements of clients.
• Understanding the need to obtain the necessary instruction details/information from clients and the ability to translate this to achieve the delivery of service to the client.
• Capable of establishing and maintaining effective relationships with clients.

Work Standards

• Setting high personal goals and personal standards of performance, producing work timeously, accurately and of a consistently high standard, with an ability to work both independently and in a leveraged Team, to train juniors and interact with senior partners.
• Ability to work according to a fee budget.
• Ability to work within a large team.
• Capable of coping under time pressures and according to client pressures.
• Commitment to excellence in standard of work produced.
• Understanding the importance of teamwork and effective communication within the team.
• Taking and accepting responsibility for performance of mandates and conduct of matters.

Planning and organizing

• Ability to prioritise, manage schedules, delegate and plan in a client-centric environment and within a large team.
• Ability to delegate and supervise such planning and organising where necessary.

OTHER SKILLS:

Legal Technical skills

• Possesses the legal technical skill to understand client requirements in order to deliver excellent client service and legally sound advice.
• Ability to work under pressure and deliver according to deadlines.
• Capable of applying legal theory in a practical and commercially astute manner.
• Appetite and interest to expand one’s expertise in addressing client needs and legal requirements.

Communication

• Able to communicate effectively and express ideas clearly.
• Produce documents that have appropriate organisation and structure, correct grammar and language.
• Understanding the need for accountability.

Computer Literacy

• Proficient in Word and Outlook.
• Knowledge of Excel and PowerPoint would be an advantage.
• Capable of learning to work with additional Computer programmes relevant to, inter alia, litigation; eDiscovery and digital timekeeping.

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EXPERIENCE AND QUALIFICATIONS:

• Admitted conveyancer and attorney with 1 - 3 years’ post admission experience specifically within a commercial property and conveyancing practice
• Experience in commercial property transactions and due diligences, conveyancing matters, commercial and residential bank panel processes, registered security documents and property finance (highly advantageous)
• LLB degree with a solid academic transcript

JOB ACCOUNTABILITIES:

• Drafting commercial property agreements and other transaction related ancillary documents and agreements
• Attending to all conveyancing and notarial matters
• Drafting and reviewing commercial property agreements, including sale and lease agreements, co-ownership agreements, servitudes and registered security documentation, including the vetting of these documents
• Reviewing property related legislation and attending to research to provide advice and opinions
• Conducting property related due diligences and preparing due diligence reports and closing checklists

COMPETENCIES

• Legal technical and commercial ability: including Legal technical knowledge, impeccable research and presentation skills, legal drafting, business acumen/commerciality, project management.
• Teamwork

Business Development: including:

• the ability to build, develop, nurture and leverage internal and external networks;
• cross-functional collaboration;
• client engagement; and
• the ability to apply and utilise structured business development methodologies.

PERSONAL ATTRIBUTES

• Initiative
• Perseverance
• Results driven
• Team player
• Ethical
• Client Focus
• High Work Standards
• Planning and organizing

COMPUTER LITERACY

• Proficient in Word and Outlook
• Knowledge of Excel, PowerPoint and E4 an advantage

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Purpose:

• Responsible for contributing to the development, implementation and achievement of the Financial Systems Administration team’s objectives by providing business support on the Firm’s practice management system.

Experience and Qualifications:

• 2 - 3 years’ experience in a similar position preferably working on an ERP package in a professional services environment, with customer facing experience
• Relevant information systems qualification with accounting (certificate/diploma)
• Senior Certificate

Key Accountabilities and Activities:

Helpdesk Support (Bulk of responsibility):

• Assisting with queries covering all modules on 3e – AP, AR, Banking, Time Entry, Reporting etc
• Month End support, mainly billing queries
• Ability to troubleshoot issues raised by Finance and/or business and identifying possible solutions
• Intapp (time entry system) support and training when required
• Open GL accounts when requested by Finance team
• Maintain master files - client and matter data is up to date and reflecting correctly
• Adding or Deactivating users and timekeepers as requested by HR
• Assisting with issues raised on requisitions such as credit notes
• Ensuring Billing Rules are correctly loaded – exception rates, write offs etc
• Ensuring daily system transactions have been successfully processed
• Ensure correct protocol has been followed at all times

Reporting:

• Providing support to the Finance Team / Business on queries on 3e reporting

DEV and UAT Testing:

• Development (DEV) and User Acceptance (UAT) testing is required for the following:
• Testing of system upgrades
• Testing of system enhancements, new developments, ad-hoc projects and customisations
• Compilation of documentation relevant to the testing of processes

Training:

• Opportunity to be involved in 3e training to business
• Assistance with developing user manuals
• Assistance with developing training material

Personal Competencies:

• Analytical Thinking - ability to identify root cause, and propose solutions
• Client Focus – approachable, valuable and timeous responses
• “Problem-Solving” and “Continuous Improvement” mindset
• Team Player – We work and win in teams
• Collaborative across departments and offices
• Invested in building your brand by developing and maintaining strong working relationships
• Resilient and able to work under pressure, especially at month end
• Affinity for Financial systems, processes and technology

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Purpose:

• Responsible for providing financial management support and advice to stakeholders in the offices across Africa, outside of South African to enable them to make sound business decisions.
• Ensures financial practices and information are in line with company policy and all statutory legislation & regulations (International Financial Reporting Standards - IFRS).
• Oversees the work of Financial Accountants responsible in the respective African offices.

Experience and Qualifications:

• CA (SA), ACCA or equivalent is essential
• 5-8 years post article experience, with at least 3 years management experience and 3 years financial accounting experience working across multiple African countries
• Must be able to communicate at an executive level
• Experience working with ERPs
• Intermediate/advance MS Office knowledge

Key Accountabilities

Preparation of Monthly Management Accounts & Financial Reporting

• Preparation of the monthly management accounts pack to fully assess the performance of the respective African offices
• Reviewing of the income statement, balance sheet and cash flow as prepared by the Financial Accountants
• Prepare a cash flow forecast, including a liquidity and solvency analysis, to ensure optimum cash management, and to ensure that we adhere to all internal and external covenants
• Preparation and presentation of each country’s financial performance at a monthly Africa update meeting
• Ensuring that IFRS are applied consistently across all the offices

Cost Analysis & Control

• Analysis and identification of incurred costs versus budget and prior period trends, to fully understand cost drivers for key stakeholders to make informed decisions
• Identify cost saving opportunities to improve the financial wellbeing of the Firm
• Review reconciled expenditure reports to test the validity of costs
• Management of the intergroup related charges process

Internal Control Systems Development

• Support in the standardisation of the processes and controls across the group.
• Ensure the appropriateness of the controls design and operating effectives and recommend areas for improvement

Budgeting & Budgetary Control

• Lead and co-ordinate the budgeting process for the respective African offices to set performance targets for performance monitoring and control throughout the financial year
• Effectively manage and communicate the budget process and principles to stakeholders.
• Review the budgeted fees and expenses for large variances and resolve prior to the Group Financial Manager conducting his review
• Engage with the managing partners in the other African offices, in-country finance teams and business services stakeholders for completion of their various annual budgets
• Preparation of the budgeted income statement, balance sheet and cash flow, statements including determining funding needs for the year ahead
• Compilation of the information required by the Remuneration committee as applicable
• Provide input to the annual budget presentation for approval by the board as directed by Group Financial Manager

External Audit & Preparation of Annual Financial Statements

• Participate in the annual external audit through assisting the in-country finance teams with an audit plan and execution
• Aid the in-country finance teams to resolve auditor queries and ensure the audit is completed in an appropriate time frame
• Review financial statements to ensure they are prepared in accordance with IFRS
• Present findings to the Group Chief Financial Officer and Group Financial Manager for board approval

Leadership and Management

• Manage financial accountants in the Sandton office and oversee the in-country finance managers
• Manages own teams’ performance to ensure delivery of the approved finance strategy across designated departments
• Gives regular, comprehensive and constructive feedback to team and conducts their performance appraisals
• Proactively seeks feedback from team members and deals constructively with any criticism
• Adjusts management style to get the best from the individuals within the team
• Delegates work to team members considering their capacity, level of skill and exposure to different types of work and complexity; provides clear instructions and direction, with reasonable deadlines

Relationship Building

• Develop relationships with Partners and Senior managers as a trusted financial advisor
• Develop relationships with all individuals below management level as a trusted financial advisor
• Maintain strong working relationships with and have open and transparent communication between all members of the team
• Develop and maintain relationships with external vendors to ensure service delivery of high quality

Ad-hoc Requests

• Support the business as and when ad-hoc financial request come in and provide information that is accurate, of a high standard and delivered within required timeframes

Competencies

• Attention to Detail
• Interactive Communication
• Relationship Building
• Stress Management
• Financial and Management Accounting
• Financial Budgeting, Planning and Reporting
• Financial Policy Development, Interpretation and Application
• Legislation, Policies, Procedures and Standards

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Purpose:

• The purpose of this role is to establish and work as a centralized support team supporting Bowmans lawyers with paralegal/ junior lawyer level tasks, typically performed through legal tech tools such as generative AI product Harvey and proofreading tool Definely.

Experience and Qualifications:

• LLB or Paralegal qualification
• 3-5 years’ experience in a legal or paralegal role with experience in managing legal tech processes.
• Proficiency in using legal tech solutions such as Harvey, Copilot, Definely, Kofax, etc. is an advantage.

Key Accountabilities:

Legal Technology Support

• Processing lawyer queries through Harvey, including comparing agreements, identifying risks, and creating issues lists and Modifying AI prompts to optimise output quality.
• Managing translations and due diligence reviews using appropriate legal tech tools.
• Setting up worksheets for Kira’s data extraction.
• Proofing legal documents using Definely.

Document and Workflow Management

• Setting up Legatics signing and closing checklists.
• Supporting eSignature collation processes.
• Providing company secretarial support by filing documents via the CIPC portal.

Presentation and Visual Communication

• Creating PowerPoint presentations using Copilot and AI-generated content such as meeting notes.
• Designing diagrams, workflows, and organisational charts in LucidChart.

General

• Apply legal or paralegal knowledge to support the delivery of accurate and compliant legal work.
• Provide timely assistance to legal teams, particularly when working under pressure and with limited supervision.
• Maintain accurate and detailed records by consistently capturing instructions, use cases, turnaround times, and potentially billable hours, ensuring adherence to established processes.

Relationship Building

• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team

Competencies:

• Initiative and Drive
• Analytical Thinking
• Interactive Communication
• Teamwork
• Attention to Detail
• Adaptability and Resilience
• Legal Technical Proficiency
• Relationship Building
• Planning & Organising

go to method of application »

Purpose:

• The purpose of this role is to establish and work as a centralized support team supporting Bowmans lawyers with paralegal/ junior lawyer level tasks, typically performed through legal tech tools such as generative AI product Harvey and proofreading tool Definely.

Experience and Qualifications:

• LLB or Paralegal qualification
• 3-5 years’ experience in a legal or paralegal role with experience in managing legal tech processes.
• Proficiency in using legal tech solutions such as Harvey, Copilot, Definely, Kofax, etc. is an advantage.

Key Accountabilities:

Legal Technology Support

• Processing lawyer queries through Harvey, including comparing agreements, identifying risks, and creating issues lists and Modifying AI prompts to optimise output quality.
• Managing translations and due diligence reviews using appropriate legal tech tools.
• Setting up worksheets for Kira’s data extraction.
• Proofing legal documents using Definely.

Document and Workflow Management

• Setting up Legatics signing and closing checklists.
• Supporting eSignature collation processes.
• Providing company secretarial support by filing documents via the CIPC portal.

Presentation and Visual Communication

• Creating PowerPoint presentations using Copilot and AI-generated content such as meeting notes.
• Designing diagrams, workflows, and organisational charts in LucidChart.

General

• Apply legal or paralegal knowledge to support the delivery of accurate and compliant legal work.
• Provide timely assistance to legal teams, particularly when working under pressure and with limited supervision.
• Maintain accurate and detailed records by consistently capturing instructions, use cases, turnaround times, and potentially billable hours, ensuring adherence to established processes.

Relationship Building

• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team

Competencies:

• Initiative and Drive
• Analytical Thinking
• Interactive Communication
• Teamwork
• Attention to Detail
• Adaptability and Resilience
• Legal Technical Proficiency
• Relationship Building
• Planning & Organising

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Purpose:

• Responsible for supervising and the effective coordination of activities between Client Liaison, Main Kitchen (Cape Town), Outsourced Catering Service Provider (Cape Town / Sandton) Business Development and Stock Controlling (Cape Town) in order to meet the requirements of both internal and external clients.
• Act with the best interest in mind of the firm by maintaining effective relationships with clients.

Experience and Qualifications:

• A minimum of 5 years’ experience in a similar role with at least 3 years at supervisory level in a professional services or hospitality environment
• Senior Certificate
• Diploma in Hospitality or related field essential
• Supervisory/Management qualification advantageous

Key Accountabilities:

Client Liaison, Reception and Switchboard

• Ensure the efficient daily operation of the Reception Desk, Client Liaison Desk by providing guidance to the team/s.
• Ensure that all client facing areas and meeting rooms are well maintained at all times.
• Effectively manage meeting rooms by making use of the meeting room management system.
• Ensure that all technical equipment within these areas are in good working conditions.
• Coordinate with IT to ensure that boardrooms are set up timeously and according to specific requirements.
• Assist with ad-hoc Boardroom bookings
• Operationally ensure that Client Liaison, Reception on and Switchboard is covered at all times
• Receive internal and external client feedback and resolve complaints by providing feedback

Communication

• Ensure that the Client Liaison, Reception and Switchboard teams communicate clearly and concisely using all channels of communication as appropriate
• Follow up with team members if client’s arrival had been announced; inform the client that we have conveyed the message.
• Assist the team/s in continuous follow up communication to ensure a final connection between internal and external clients is made.
• Professionally communicating relevant internal messages as required to team members
• Communicate with all stakeholders such as the catering service provider (Main Kitchen Cape Town) and Business Services to achieve ultimate service delivery.
• Manage incoming and outgoing deliveries and documents which has been delivered to the Client Liaison desk

Relationship Building

• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team
• Develop and maintain relationships with vendors to ensure quality of service delivery

Management and Leadership

• Supervises own teams performance to ensure daily and monthly targets are achieved
• Gives regular, comprehensive and constructive feedback to their team and provides input into their performance appraisals
• Proactively seeks feedback from team members and deals constructively with any criticism
• Adjusts management style to get the best from the individuals within the team
• Delegates work to team members taking into account their capacity, level of skill and exposure to different types of work and complexity; provides clear instructions and direction, with reasonable deadlines
• Compiling and communicating weekly roster/s – this should be in line with operational requirements.
• Manage situations where staffing is required on short notice
• Source, present and get approval and purchasing of staff uniforms
• Conduct monthly team meetings, coordinate time off such as lunchbreaks and special requests
• Manage and approve staff leave in line with HR guidelines

Catering and Events (CPT)

• Support the Hospitality Manager and or Executive Chef regarding catering needs and menus for various firm functions
• Follow up with kitchen with regard to catering for meeting rooms and functions
• Work closely with the Hospitality Manager and Events team from start to finish to make sure all events run smoothly
• Work with Hospitality Manager and Stock Controller to ensure that enough stock is available for functions
• Serve as back-up to the stock controller to ensure that all stock requisitioned is recorded and costed to the various departments.
• Oversee the hospitality team regarding set up and striking of an event
• Ensure effective time management for setting up an event.
• Ensure that equipment is secured after an event
• Coordinate with IT and other support teams to ensure that, technical and other tools and equipment is appropriately set up and ready for functions
• Be visible and present at all functions

Stock Control System Transactions - Point Of Sale (POS) - CPT

• Ensuring that daily allocations for catering and events are done to the Intellipos (POS) System
• Source stock for the kitchen
• Back-Up to HM in sign off of purchase orders and invoices
• Ensure payment of invoices timeously
• Foster and maintain good relationships with suppliers
• Liaise with stock controllers about all stock issues System
• Work closely with the Finance Department with regard to month end reports and cost allocations.
• Load and Maintain access cards, credit to partners , managers and Lawyers for coffee shop purchases
• Open and close Time Out Café with the Intellipos (POS) System – Cashing up

Competencies:

• Achievement Orientation
• Client Focus
• Initiative
• Interactive Communication
• Organisational Awareness
• Teamwork
• Business Perspective
• Project Management
• Using Information Technology

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Purpose:

• To support the delivery of high-quality business solutions by bridging the gap between user requirements and software development.
• The Junior Business Analyst / Manual Tester will be responsible for conducting manual UI testing and contributing to the documentation and analysis of business needs.
• The role is designed as a growth opportunity, with a future pathway into automation testing and broader business analysis responsibilities.

Experience and Qualifications:

• Degree, Diploma, or Higher Certificate in Information Systems, Computer Science, or related field.
• 1–3 years of manual UI testing experience.
• Solid understanding of software development lifecycles (preferably Agile/Scrum).
• Ability to write test cases and document business processes.
• Familiarity with issue tracking/test management tools (e.g., Jira, Azure DevOps).
• Strong communication skills and attention to detail
• Exposure to SQL for data verification and an ISTQB certification (or similar) would be advantageous.
• Familiarity with test automation tools or scripting basics (even self-taught).
• Interest in automation frameworks and continuous learning

Key Accountabilities:

Business Analysis Duties:

• Gather and document business and functional requirements from stakeholders.
• Assist in mapping business processes and identifying improvement areas.
• Create user stories and acceptance criteria in collaboration with product owners.
• Support backlog refinement and sprint planning.
• Prepare materials and facilitate user acceptance testing (UAT).
• Act as a bridge between business stakeholders and the development team.

Manual Testing Duties:

• Design and execute detailed manual test cases for UI components and workflows.
• Perform functional, regression, and exploratory testing.
• Log defects, track resolutions, and perform retesting in tools like Azure DevOps or Jira.
• Validate usability, responsiveness, and adherence to UI/UX requirements.
• Assist in building and maintaining test documentation and traceability matrices.
• Work closely with developers and BAs to ensure feature readiness.

Growth Path – Future Automation Responsibilities:

• Gain exposure to automation frameworks and scripting languages.
• Assist QA team in transitioning repetitive test cases to automated scripts.
• Learn tools like Selenium, Playwright, or Cypress under mentorship.
• Gradually participate in setting up automated test suites for regression testing.

Competencies

• Analytical thinking
• Attention to detail
• Communication
• Collaboration
• Adaptability
• Initiative and curiosity
• Problem-solving
• Time management

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Purpose

• Responsible for providing an excellent and professional client service of the highest standard to both internal and external clients, interacting with them and making them comfortable.
• Controls the front line, boardrooms and assisting with ad hoc bookings.

Experience and Qualifications:

• Senior Certificate
• Minimum of 3 years’ experience in a Professional Services or Hospitality environment.
• Microsoft Office (word, excel, outlook)

Key Accountabilities:

Relationship Building

• Display uncompromised professionalism to both internal and external clients.
• Act as a brand ambassador for the firm
• Greet clients in a warm and welcoming manner.
• Usher clients to correct boardrooms and offer refreshments and attend to client needs or requests.
• Provide a personalized service by understanding preferences of returning external clients as well as internal clients
• Develop and maintain relationships with all levels of staff as a trusted resource.
• Maintain strong working relationships with and have open and transparent communication between all members of the team
• Develop and maintain relationships with vendors to ensure quality of service delivery

Communication

• Communicate clearly and concisely using all channels of communication as appropriate
• Announce client arrival and provide feedback to the client that we have conveyed the message.
• Continuous follow up communication to ensure a final connection between internal and external clients.
• Professionally communicating relevant internal messages as required.

Managing Reception Desk, Client Liaison Desk and Boardrooms

• Ensure that all client facing areas are well maintained at all times.
• Ensure that all technical equipment within these areas are in good working conditions.
• Coordinate with IT to ensure that boardrooms are set up timeously and according to specific requirements.
• Assist with ad hoc Boardroom bookings

Organisational Awareness

• Be knowledgeable about the structure of the firm and services offered.
• Project and build the Firm’s image by understanding the culture and values of the firm.

General Administration

• Operating switchboard when necessary
• Providing general administrative assistance to internal and external clients.
• Deliver cross functional services as required.
• Assist with events when required.

Stakeholder Management

• Work closely with all stakeholders such as the catering service provider and Business Services to achieve ultimate service delivery.
• Managing incoming and outgoing deliveries and documents.

Competencies

• Adaptability
• Client Focus
• Initiative
• Interactive Communication
• Organisational Awareness
• Teamwork
• Work Ethics and Values
• Business Perspective
• Using Information Technology