Latest Jobs at Ares Holdings

Job Description

• Birkenstock Canal Walk is looking for a sales assistant to join their team.

Company Values:

• We commit to the wellbeing of our team.
• We work with a positive attitude.
• We believe in our team.

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds.
• Deliver excellent customer service to every customer following the Birkenstock customer service procedures.
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs.
• Close the sale & secure add on sales.
• Invite your customer to back & turn them into Birkenstock fans.
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel and accessories from the storeroom daily.
• Minimizing shrinkage by zoning the store, acknowledge customers, and following the Birkenstock changing room policy.
• Ensure stock entries in the POS systems are accurate.
• Process deliveries by checking quantities, invoices, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing counter area and tidying change rooms.
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility.
• Ensure you are allocated a buddy initially & that you learn from them.
• You must attend quarterly training sessions & complete the assessments.
• Ensure you receive monthly feedback from your manager.
• Set up monthly meeting with your store manager to discuss your progress through the Birkenstock rookie pack.
• These are essential as they will determine your eligible for promotions.

Merchandising

• Observe the store & maintain stock presentation in accordance to the Birkenstock standards.
• Ensure sizes are replenished.
• Assist the team to change the windows/ Mannequins fortnightly.
• Ensure POS materials are stored in the area to avoid damage.
• Grade 12 or Equivalent
• Min. 6 months customers services experience
• Birkenstock knowledge advantageous
• Able to work flexible shifts.

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit 
• Quarterly Uniform allowance 
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

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Main purpose:   

• Responsible for focusing on building and optimising key accounts customer relationships with the goal of achieving sales and profit targets through effective planning, management, and execution.

KEY ACCOUNTABILITY 1: SALES MANAGEMENT

• Responsible for the creation of budgets and forecasts and door growth target and key account plans of the wholesale channel by territory and by key account.
• Management of sales pipeline and white space document to be constantly reviewed to ascertain market potential.
• Conduct seasonal reviews by key account.
• Work closely with marketing to identify trademark opportunities and incorporate into key account plans.
• Conduct store visits - own, customer and competitor - to review trends, customer specific issues and competitor activities to help formulate strategic plans and be proactive in reacting to market conditions.
• Conduct seasonal sell in meetings with key account customers to showcase new collections.
• Contract and trade term management, closure & compliance
• Category & Assortment planning responsibilities (incl. SMU’s & product briefing)
• Ensuring ranges are commercial and profitable
• Assisting in formulating commercial plans

KEY ACCOUNTABILITY 2: STAKEHOLDER MANAGEMENT

• Build effective relationships with key account wholesale customers.
• Provide stakeholders with recommendations on product mix and performance of the brand through analysis of sales reports.
• Proactively manage stakeholders against agreed SLA's.

KEY ACCOUNTABILITY 3: SUPPLY CHAIN AND OPERATIONS MANAGEMENT

• Open order reports
• Order deadlines
• Placing orders
• Communication to global and local logistics on product movement.
• VAS requirements arranged via logistics.
• Regular communication and distribution reports ATS to customers.
• Cancellation & Reflow management

KEY ACCOUNTABILITY 4: REPORTING

• Report monthly on the wholesale sales forecast.
• Seasonal analysis by key account.
• Quarterly business review reporting.
• To request regular sell out from key accounts.
• Formal competitor / market intelligence

VALUES:

• We believe in the power of brands and growing brands responsibly.
• We believe in developing and building our teams for the benefit of all stakeholders.
• We believe in continuous investment into our people and our business platforms.
• We care deeply about our environment and our people.

TECHNICAL AND FUNCTIONAL COMPETENCIES

(Specific technical, functional, and professional skills, knowledge, abilities, attributes, and aptitudes that are required to be able to do this job well relative to the delivery of the Main Purpose and Key Accountabilities)

• Account Management: Ability to manage and grow key accounts, ensuring customer satisfaction.
• Sales Forecasting & Analysis: Strong skills in forecasting sales and analysing account performance.
• Negotiation: Expertise in negotiating contracts, pricing, and terms with key accounts.
• Product Knowledge: Deep understanding of product offerings and their fit for key accounts.
• Market Knowledge: Awareness of market trends, competitors, and industry developments.
• CRM Systems: Proficient in using CRM software to track account activities.
• Budget & Financial Management: Experience managing account budgets and meeting financial targets.
• Reporting & Analytics: Ability to generate and analyse performance reports.
• Problem-Solving: Quick resolution of issues related to delivery and customer service.
• Collaboration: Strong collaboration with internal teams to support key accounts.

 Closing Date 20 February 2026

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Job Description

• Hey Dude is looking for a Store Manager for their store in Ballito.
• Well-Established international brand in the footwear industry is looking to employ someone in the role of Store Manager, to join their dynamic team.
• The successful candidate will be leading the merchandising and sales in the Store according to the purpose, vision and values whilst managing inventory, day to day store operations, shrinkage and the overall in store customer experience.

Company Values:

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities:

Sales

• Maximise Sales by driving conversion
• Set & communicate daily sales targets to everyone on the team including casuals. Report actual  target results three times during each day to all staff.
• Focus the team on cross & up selling
• Create relationships with podiatrists, running clubs & gyms in the area to generate sales
• Grow Rewards program data base
• Ensure all customer orders are accurately processed with one working day
• Achieve gross margin targets

Team Management

• Build a team environment through daily team meetings. Allocate tasks.
• Recruit, lead and motivate the store team to maximise sales and provide exceptional customer service in line with Crocs standards
• Drive conversion through traffic analysis & rostering
• Master feedback process & provide monthly feedback to all team members
• Develop the team through regular Tech, Customer Service, Loss Prevention, Podiatry and Sales training.
• Develop the team by ensuring they complete the Rookie Pack in the prescribed time frame.
• Follow up with all customers queries or requests within 24 hours always
• Execute the months Mystery Shopping action items
• Manage the induction process
• Complete rosters and adhere to the staffing template
• Ensure all staff wear lanyards & the correct uniform/tech apparel

Inventory

• Minimise shrinkage & maintain accurate stock records in the POS system
• Complete quarterly stock counts
• Execute mark downs as directed
• Run daily negative stock report and request relevant adjustments
• Process all deliveries on the same day as receipt, including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system
• Ensure storeroom is maintained with the top ten sellers at the front, & all product stored by line of business, gender & category to expedite floor replenishment
• Run & action the daily inventory reports
• Review the store sell through report. Remerchandise or adjust replenishment levels as required
• Quarterly stock takes: This includes the planning of stock take and making sure all preparation is completed, signed off and filed.
• Make sure all necessary paperwork for stock take is printed off, filed and sent through to the Regional Brand Manager.
• Review the stock status and pending transfers report that gets sent out weekly. Follow up that appropriate investigation are getting done.
• Complete OTB process weekly and order the relevant product to optimise stock levels
• Maintain inventory at target levels for all categories & price points every week
• Minimise shrinkage & maintain accurate stock records in the POS system
• Process deliveries including checking quantities to invoices, tagging, hanging and pricing product, and recording in the POS system.

Operations

• Ensure VM and windows comply with Store standards
• Ensure the store is clean, no lights are out, change rooms are clear of product & that the music is appropriate
• Open and close the store
• Reconcile cash to end of day tender report & complete & sign the end of day banking book
• Complete month end Stock Receipt report and Sales reports
• Proactively manage controllable store expenses; discounts given, petty cash, stationery, phone, cleaning etc.
• Ensure compliance with the operational health and safety policy.

 Month End

• Prepare month end reports
• Complete Return to Supplier report
• Prepare sales report with budget variance explanations

Requirements

• Grade 12 or Equivalent
• 2 years’ experience in a similar capacity
• Willing to work shifts
• Valid Drivers’ Licence
• Own Vehicle advantageous

Competencies Required:

• Working experience within the retail
• Proven sales ability
• Customer service
• Excellent negotiation and communication skills
• Highly organized and deadline driven
• High attention to detail
• Adaptable
• Effective team management

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit 
• Quarterly Uniform allowance 
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Closing Date 23 February 2026

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Job Description

• Hey Dude Gateway is looking for a Keyholder to join their team.
• Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Key Holder.
• This individual will be responsible for opening and closing the store. The Key Holder will also handle operational procedures, assisting cashiers, providing customer service and be responsible for the housekeeping of the store.

Key Responsibilities

Operations:

• Housekeeping
• Stock takes and stock replenishment duties.
• Point of sale control
• Opening and closing procedures
• Floor staff training
• Authorization of refunds, returns and rejects.
• Cash up and banking's

Team Management:

• Assisting Manager/supervisor in any area as per daily managing that might be required from you
• General staff control
• Reporting all staff and store problems to Store Manager or Regional Area Manager

Customer satisfaction:

• Excellent customer service
• Assist Manager with in house customer queries and problems.
• Customer queries

Company Values:

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Requirements:

• Grade 12
• 2 years’ experience as a sales assistant
• 1 year of Key Holding experience
• Demonstrated ability to achieve sales budgets.
• Extensive stock management experience

Closing Date 23 February 2026

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Job Description

• Hey Dude is looking for a Sales Assistant for their store in Gateway.
• Well established leading-edge international brand in the Retail sector is looking to appoint someone in the role of a Sales Assistant.

Company Values:

• We commit to the wellbeing of our team
• We work with a positive attitude
• We believe in our team

Responsibilities:

Customer Service & Sales

• Acknowledge every customer within 30 seconds
• Deliver excellent customer service to every customer
• Establish your customer’s needs and use your technical knowledge to demonstrate benefits to meet those needs
• Close the sale & secure add on sales
• Monitor your daily sales against your individual budget every few hours.

Inventory

• Replenish footwear, apparel, and accessories from the storeroom daily
• Minimising shrinkage by zoning the store, acknowledge customers, and following the store changing room policy
• Ensure stock entries in the POS systems are accurate
• Process deliveries by checking quantities t invoice, tagging, hanging and pricing product, and recording in the POS System
• Process customer orders.

Daily Operations

• Ensure store housekeeping is maintained daily including dusting, cleaning mirrors, vacuuming, emptying bins, clearing the counter area and tidying change rooms
• Assist the manager with open and closing the store.

Training

• Your training is your responsibility
• Ensure you are allocated a buddy initially & that you learn from them
• You must attend quarterly training sessions & complete the assessments
• Ensure you receive monthly feedback from your manager
• Set up a monthly meeting with your store manager to discuss your progress through the Hey Dude rookie pack
• These are essential as they will determine your eligibility for promotions

Merchandising

• Observe the store & maintain stock presentation in accordance with the store standards
• Ensure sizes are replenished
• Assist the team to change the windows/ Mannequin’s fortnightly
• Ensure POS materials are stored in the area to avoid damage.

Why work for us:

• Fast growing and well-established brand
• Extensive growth opportunities within
• Company upskill employees and provide training opportunities

Requirements

• Grade 12 or Equivalent
• 1 year of customers services experience minimum
• Crocs product knowledge advantageous
• Able to work flexible shifts

Perks & Benefits

• You get to work for a rapidly expanding distributor with aspirational brands.
• Comprehensive health benefit 
• Quarterly Uniform allowance 
• Staff discount (50% off for you and your family across all the brands within the group)
• Company performance incentive scheme
• Long-service incentives
• Holistic Employee Wellness programme
• The group prides itself in its effort to drive continuous employee engagement activities to enable a connected culture.

Closing Date 23 February 2026