Library Technician: Inter-Library Loan Services (ILL) at Council for Scientific and Industrial Research (CSIR)

About the job: 

• The CSIR has a vacancy for a Library Technician in the Knowledge Management and Information Services to deliver Inter Library Loan (ILL) services and to fulfil Front Desk duties including circulation activities and assisting walk-in clients. The incumbent will be guided by the Manager: Library Technical Services and eResources (LTS) and the Professional: Acquisitions and Cataloguing assist in the management of the physical collections. The position is based in Pretoria.
• This position reports to Manager: Library Technical Services and eResources (LTS).

Key responsibilities:

• Process and monitor internal and external ILL requests on the Library Management System (LMS) and track statistics as needed.
• Communicate with internal and external clients regarding the status of their ILL requests.
• Provide training to clients on the submission of ILL requests using the LMS.
• Monitor ILL related updates on the LMS and implement the necessary changes.
• Manage circulation, renewal, return of library materials and attend to disengagement notices
• Train clients on the use of library eResources and assist with their general information requests.
• Maintenance of LTS LibGuides (user guides) to ensure the required LTS LibGuides are created, updated and the existing ones are maintained.
• Manage the paper collection to ensure that the correct filing order is maintained and that weeding is done according to KMIS guidelines.
• Provide procurement-related assistance. 
• Provide administrative support to the Manager: LTS
• Assist in capturing the meta data of Publisher License Agreements on the LMS.
• Provide assistance as far as the routing of Publisher License Agreements to relevant signatories for approval.
• Mentor and train the intern to enable him/her to work independently.
• Create and regularly update procedures related to job function.

Qualifications, skills and experience:

• A National diploma in Library and Information Sciences with at least one year work experience within a Library and Information Services environment.
• The ability to work independently and to successfully resolve problems utilising technical or specialised expertise.
• Knowledge of the national lLL system and its requirements.
• Knowledge of electronic library practices and work environments. 
• Basic literature searching skills. 

Deadline:11th February,2026