Link Key Account Manager - Based in CPT. Responsible for the Coastal Division (WC, EC and KZN) at Clicks Group

Introduction

• Link is looking for a Key Account Manager with medical rep experience to focus on new business development and improve customer compliance and satisfaction for new Link wholesale sales pharmacy. The aim is to maximize sales, profit, product availability and margin.

Job description

Relationship building:

• To identify, build relationships with and influence key internal and external stakeholders to gain good understanding of stakeholder needs to interpret all existing and new market research.
• To effectively and proactively liaise with other departments to ensure cross-functional integration and execution of strategy.
• To generate demand by building relationships with key clients.

Research and Analysis:

• To conduct market research to influence Link brand opportunities.
• To determine target markets and marketing strategies based on customer demographics, attitudes, and behaviours.
• To identify current and future product, market and customer information needs through primary and/ or secondary market research.

Sales:

• To drive sales aligned to the business strategic objectives to increase profitability and expand footprint.
• To increase the Link pharmacy customer base and purchasing compliance.
• To proactively direct sales to new prospects or potential customers.
• To measure the implementation of the business plan.
• To achieve planned sales targets

Marketing:

• To grow the Link brand through effective channel brand management.
• To manage and promote the Link Brand (Advertising around Link; Standards of Link Stores; POS material for Link LOB marketing).
• To screen potential business deals by analysing market strategies, deal requirements and financial needs

Contract negotiation:

• To plan and negotiate contracts and clients.
• To ensure compliance management

Reporting:

• To compile and provide accurate reporting on profitability, trading agreements, updates and other general requirements related to the portfolio.

Minimum requirements

SKILLS:

• Planning and organisation skills 
• Excellent communication skills
• Negotiation skills 
• Strong interpersonal and relationship management across multiple levels of management  
• Time management
• Good attention to detail and accuracy 
• Analytical and strategic thinking skills 
• Budget management skills 
• Computer literacy (Advanced Excel and Power Point) 

KNOWLEDGE:

• Sales principles, legislation, industry specific regulations, processes of systems, etc.

PERSONAL COMPETENCIES:

• Building and maintain strategic networks
• Presenting and communicating information
• Persuading and influencing
• Entrepreneurial and commercial thinking
• Adapting and responding to change
• Creativity and innovation
• Problem solving
• Delivering results and meeting customer expectations

REQUIRED MINIMUM EDUCATION AND QUALIFICATION:

• Matric 
• Relevant qualification in Sales and Marketing or similar 
• QPB or pharmacy qualification will be advantageous

MINIMUM EXPERIENCE REQUIRED:

• 2-3 years medical rep experience.
• Valid drivers licence and willing to travel.

Apply by: 12 June 2026