Local Client Manager - Airfreight at Maersk Line

KEY RESPONSIBILITIES:

Business Development:

• Identify and prospect for potential clients in South Africa for airfreight. This involves conducting market research, attending industry events, leveraging personal networks, and using various sales techniques to generate leads and new business opportunities.

Pipeline Management:

• Proactively build a robust sales pipeline by identifying and engaging potential clients within designated areas within Maersk.

Sales Presentations and Proposals:

• Prepare and deliver sales presentations, proposals, and quotations to prospective clients, highlighting Maersk’s services, capabilities, and value proposition. Tailor presentations to address specific client needs and highlight competitive advantages. Negotiate pricing and contractual terms to secure new business.

Collaboration with Internal Teams:

• Work closely with internal teams, such as operations, pricing, and customer service, to ensure seamless execution of services and meet client expectations. Collaborate with the operations team to develop tailored logistics solutions for clients and provide accurate information on shipment status, timelines, and delivery updates.

Market Analysis and Reporting:

• Stay updated on market trends, competitors, and industry developments, providing insights and recommendations to the management team. Generate regular reports on sales activities, pipeline, and revenue forecasts, ensuring accurate tracking of sales performance.

Customer Relationship Management (CRM):

• Utilize CRM systems to manage and track sales activities, maintain client profiles, document interactions, and generate reports. Ensure timely and accurate data entry to facilitate effective sales management and reporting.

Sales Targets and Performance:

• Meet and exceed sales targets and objectives set by the company. Regularly review sales performance, identify areas for improvement, and implement strategies to achieve sales growth and profitability.

Continuous Learning and Skill Development:

• Stay updated on industry best practices and logistics trends. Participate in training programs, workshops, and conference.

WHO WE ARE LOOKING FOR:

Someone with:

• Relevant Bachelor and/or master’s degree or equivalent preferred.
• Minimum 3 years' sales experience in airfreight
• Proven sales track record of successful business development within Logistics or Supply Chain
• Trade lane experience EU and NAM to South Africa
• High degree of work flexibility and willingness to travel
• Outstanding interpersonal competencies and cultural sensitivity
• Ability to drive business success through virtual teams
• Strong business acumen and result-focused business approach
• Excellent communication, negotiation, and presentation skills
• Focus on business development along with strong “selling” ability
• Positive and convincing attitude and an empathetic, motivating personality
• Strategic and conceptual thinking with good problem-solving skills
• Ability to handle/manage conflicts with internal and external parties
• Ability to work both independently and collaboratively across cultures and geographies
• Good command of the English language (verbal/written)
• Own vehicle and valid driver’s license essential