Logistics Operations Manager at Rich Products Corporation

Role Purpose:

• Lead the creation and implementation of best practice logistics, policies, processes and procedures to aid and improve operational performance & customer experience
• Plan, manage and evaluate logistics operations liaising with internal stakeholders, suppliers, logistics providers, transportation companies and customers
• Lead, create and implement best practice logistics principles, policies and processes across the organisation to improve operational and financial performance
• Deliver solutions to logistics problems while maintaining high levels of quality and service within budgetary requirements
• Provides guidance, leadership and coordination to warehouse and customer service teams
• Lead the tracking of delivery times, transport costs and efficiency to site and customers
• Develop and monitor key performance metrics to identify trends and areas for improvements
• Support continuous improvement initiatives and identify inefficiencies and cost optimisation opportunities
• Drive and track compliance for logistics policies and procedures, including but not limited to:
• Driver and delivery standard operating procedure
• Maintain delivery fleet in acceptable mechanical condition
• Maintain delivery fleet in a clean condition
• Ensure the capture and tracking of all POD’s both local and long distance
• Ensure the integrity of inventory accuracy and manage stock movements with the help of direct reports, including but not limited to;
• Ensure weekly stock reconciliations of off-site warehouse systems balances to our SAP system - Ensure monthly stock count procedures are executed at Chilleweni and at our raw materials stores at Ophirton and Antalis.
• Ensure metrics, reports, and process documentation is available
• Manage, coach and develop a high performing team that meets agreed objectives and delivers best practice results, added value and continuous improvements
• Set departmental objectives/KPIs and review and assess ongoing performance of direct reports
• Report on achievement of targets and identify any actions required

Applicants must meet the following criteria:

• Minimum of 10 years in Warehousing and Stock Control.
• Minimum of 4 years in a middle management role.
• A Diploma in Logistics & Warehousing or relevant tertiary qualification.
• Knowledge of stock control, freight and distribution systems, inventory management, demand and supply planning.
• Strong project management skills.
• Strong problem solving skills
• Effective communicator
• Attention to detail
• ERP/MRP systems (SAP, QAD, ACCPAC, BATCHMASTER PLUS)