Logistics & Warehouse Manager at Profile Personnel

Job Description

• Our client is seeking an experienced Logistics & Warehouse Manager to take overall responsibility for the efficient operation and administration of a large-scale distribution warehouse in East London.
• This is a senior operational role, managing a warehouse team of approximately 120 employees and overseeing the flow of stock from receiving and processing through to dispatch and delivery to stores. The successful candidate will play a key role in improving productivity, operational stability, accuracy and cost efficiency across the logistics function.

Minimum Requirements

• Matric required; Diploma/Certificate in Logistics, Warehousing or a related field advantageous
• 5–10 years’ experience in a similar Logistics/Warehouse Management role
• Clothing retail or distribution centre experience will be advantageous
• Proven experience managing large teams and driving productivity
• Strong knowledge of warehouse, stock flow, dispatch and logistics operations
• Experience managing external transport providers and fleet operations
• Strong administrative, organisational and problem-solving abilities
• Computer literate with good Microsoft Office skills
• Valid, unendorsed Code 8 driver's licence

Key Responsibilities

Warehouse & Stock Management

• Oversee receiving, processing, picking, packing, dispatch and delivery of stock to stores
• Ensure efficient stock flow while maintaining accuracy and meeting operational deadlines
• Manage stock discrepancies, IBTs, returns, claims and stock losses
• Identify and minimise operational and stock-related risks
• Work closely with Buying, Finance and Operations to optimise stock flow

People Management

• Lead and manage a warehouse team of approximately 120 employees
• Plan and allocate staffing according to workload and operational requirements
• Drive productivity and ensure staffing remains aligned with budgets
• Identify training requirements and support employee development
• Manage employee relations, grievances and disciplinary matters in conjunction with HR
• Promote a productive, stable and harmonious working environment

Cost & Budget Management

• Manage warehouse-related salary and wage budgets
• Control packing, wrapping and other operational costs
• Manage third-party transport costs and service providers
• Identify opportunities for cost savings and minimise waste, loss and unnecessary expenditure

Quality, Accuracy & Efficiency

• Improve warehouse processes, workflows and operating procedures
• Prioritise workloads and communicate operational priorities effectively
• Ensure work is completed accurately and in line with company policies and procedures
• Drive continuous improvement across warehouse operations

Logistics & Fleet

• Oversee company fleet operations, roadworthiness, licensing and maintenance
• Manage and negotiate with external transport and courier providers
• Ensure efficient and cost-effective delivery routes
• Ensure drivers and stores adhere to stock delivery and receiving procedures
• Minimise risks associated with the transportation of stock

Procurement & Store Support

• Manage the procurement and distribution of store consumables and operational supplies
• Oversee the purchasing and distribution of items required for new stores
• Manage company-wide hanger and uniform requirements
• Ensure appropriate stock levels and distribution to stores

Key Competencies

• Strong leadership and people management skills
• Excellent communication skills, both verbal and written
• Strong attention to detail and accuracy
• Excellent time management and ability to meet deadlines
• Ability to work effectively under pressure
• Strong problem-solving and decision-making abilities
• Ability to work independently and use initiative
• Thorough and process-driven approach
• Team-oriented with a flexible approach to operational requirements
• Strong focus on productivity, efficiency and cost control