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Vivo Energy plc, commonly referred to as Vivo Energy, is a downstream petroleum company with its headquarters in the Kingdom of the Netherlands. It maintains subsidiaries and operations in 16 countries across Africa that encompass the supply, storage, distribution, and retail of a range of petroleum products.
Description
Vivo Energy are looking for a Loyalty Project Manager to drive the delivery of a new global Loyalty Solution, starting with Morocco, managing this business transformation project by aligning our chosen Loyalty platform vendor with site automation and terminal dependencies and business readiness workstreams, to deliver a new customer facing Loyalty programme which rewards customers and generates incremental value for the VE group. This project is one under a programme of initiatives improving the end-to-end customer experience across payments and loyalty. This role reports to the Programme Manager: Payments & Loyalty.
The role requires a Project Manager with loyalty experience, preferably obtained in a Retail Fuels environment or a multi-site retail operation, of building and launching a new loyalty proposition. Having payment integration to loyalty programme experience would be advantageous but not deciding requirement. The role assumes overall accountability for the delivery of the project, driving delivery and actions, meeting timelines, managing vendors and internal stakeholders and therefore requires both Project and Team Leadership skills.
Principal Accountabilities:
Job Knowledge, Skills & Experiences:
Requirements
Academic Qualifications
Functional Skills
Key Competencies
Relevant Experience
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