Role Summary
- We are seeking a Magento / Adobe Commerce Platform Specialist to join our Technology practice, supporting complex Digital Commerce platforms in the Telecommunications domain, with a strong emphasis on Mobile contract and device sales and supporting Fixed Line Consumer offerings where required.
- This role is suited to a technically strong Application Architect who understands commerce not just as an e‑commerce channel, but in the context of telco-specific product, pricing, and fulfilment complexity—including devices, plans, bundles, contracts, eligibility, and downstream system orchestration.
- The successful candidate will design and govern Magento / Adobe Commerce solutions across headed and headless architectures, while ensuring resilience, performance, scalability, and long-term maintainability. Experience with Agentic AI—both for SDLC acceleration and as part of customer journeys—is increasingly important in this role.
Key Responsibilities
Platform Architecture & Solution Design
- Act as an Application / Platform Architect for Adobe Commerce (Magento), owning end-to-end technical solution design across:
- Stores, storefronts, and multi-website / multi-store structures
- Product catalogues, pricing, promotions, eligibility, and contract-driven journeys
- Design and govern commerce solutions for Mobile device and contract sales, including:
- Device + plan combinations
- Bundling and offers
- Consumer-focused digital journeys
- Architect solutions across both headed and headless commerce models, including:
- API-first and composable architectures
- Front-end decoupling where required
Magento & Adobe Commerce Expertise
Deep hands-on understanding of:
- Magento Open Source and Adobe Commerce, including SaaS and Cloud capabilities
- Core Magento architecture, data models, and extensibility patterns
Evaluate, select, and integrate:
- Magento plugins and 3rd-party modules
- External services such as CMS, search, payments, identity, and fulfilment
- Govern the balance between:
- Custom development vs off-the-shelf extensions
- Long-term supportability, upgradeability, and technical debt management
Headless, Integration & Telco Context
- Architect headless commerce solutions, integrating Magento with:
- Modern front-end frameworks (e.g. React / Next.js or equivalent)
- Telco backend systems such as BSS/CRM, Order Management, Payments, Identity, and Provisioning
- Understand commerce solutioning in the context of:
- High-volume Consumer transactions
- Complex orchestration across downstream systems
- Ensure integration patterns align with enterprise architecture and security standards
Agentic AI Enablement
Contribute to adoption of Agentic AI, including:
- Using agentic approaches to accelerate the SDLC (design, development, testing, troubleshooting)
- Architecting solutions that leverage agentic capabilities within customer journeys, such as:
- Assisted buying and guided selling
- Intelligent decisioning and orchestration
- Operational and care interactions
- Ensure agentic-enabled designs are secure, resilient, observable, and enterprise-ready
Non‑Functional Solutioning
- Own critical non-functional concerns, including:
- Performance engineering and scalability
- High availability, fault tolerance, and resilience
- Maintainability, monitoring, and operational readiness
- Support production readiness, go‑lives, and early‑life support where required
Client & Delivery Collaboration
- Operate confidently in a client-facing consulting environment, contributing to:
- Solution definition and technical assurance
- Architecture and design reviews
- Collaborate closely with:
- Product owners, UX, integration teams, and delivery leadership
- Onshore and offshore engineering teams
Industry Experience
- Telecommunications experience is highly beneficial, specifically:
- Commerce solutions for Mobile device and contract sales
- Consumer-focused digital channels
- Exposure to Fixed Line Consumer commerce is advantageous
Qualification
Skills & Experience
Required
- Strong, hands-on experience with Magento / Adobe Commerce in enterprise-scale environments
- Proven experience operating as a Technical Lead or Application Architect
Solid understanding of:
- Headed and headless commerce architectures
- API- and integration-led solution design
Experience designing for:
- Performance, resilience, and long-term maintainability
Practical exposure to Agentic AI concepts, particularly for:
- SDLC acceleration
- Intelligent, agent-enabled customer journeys
Preferred
- Adobe Commerce SaaS / Cloud experience
- Telco digital commerce background (Consumer-focused)
- Consulting or large System Integrator experience
- Cloud-native deployment and DevOps exposure
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