Manager: Airport Operations - Kempton Park at FlySafair

RESPONSIBILITIES:

• Manage costs by engaging suppliers for the most effective rates;
• Monitor and negotiate and/or renegotiate service provider contracts when services are added or removed;
• Motivate for any additional contract relating to purchasing;
• Manage third-party relationships;
• Produce and share all reporting on SLA requirements;
• Monitor compliance of documented policies and procedures on services around the aircraft/s and airport/s;
• Oversight of ground handling contracts and enforcement of such;
• Enforce SGHA penalty clause as a result of non-compliance;
• Ensure adherence to internal company policies and procedures and adherence to relevant legislation;
• Drive On Time Performance;
• Review planned resource demand as per published/current schedule from line managers;
• Maintain a high level of customer service across domestic and regional operations;
• Provide leadership to external service provider/clients and internal departments;
• Determine effective communication channels and implement change where needed;
• Review and identify skills development areas for succession planning;
• Manage the performance of managers;
• Manpower Planning;
• Ensure company policies and procedures are compliant with health and safety regulations;
• Ensure compliance with the company code of conduct;
• Forge relationships with Airport Authority, Regulators and Service providers to influence any decisions that could impact operational continuity.

REQUIREMENTS:

• Matric/Grade 12 National Certificate;
• Diploma/degree in travel and tourism or aviation will be an added benefit;
• Minimum of 10 years aviation experience, of which, 5 years must be management experience;
• Experience in the following areas:
• Baggage handling
• Passenger Handling
• Operations
• Cargo Handling
• Experience working with IOSA and ISAGO audit requirements and engagements;
• Commercial knowledge on Ground Handling agreements.