Manager: Campus Protection Services at University of Western Cape

Role Clarification & Key Performance Areas 

We seek a skilled individual to plan, organize and manage the Campus Protection Services (CPS) functions; to create and maintain a safe and secure working, learning and research environment through the optimal use of resources, systems and people in order to ensure compliance with legislation, policies and procedures.

The Manager: CPS reports directly to the Director: Risk and Compliance and will be responsible for but not limited to:

• Physical Security & Operational Management of the University's Campus Protection Services department comprising in-house and outsourced resources. Understand the unique role that CPS play in a complex and diverse environment and manage appropriately in various contexts. Manage the planning and control of allocated budgets;
• Governance and Compliance in enforcing and monitoring compliance with policies, procedures & legislation. Report deviations and implement necessary corrective actions or controls. Manage services and suppliers in accordance with SLA's. Analyses statistical data and reports and prepare risk assessments and mitigation plans accordingly;
• Stakeholder Management & Liaison in building effective working relationships throughout the campus to ensure the participation of the University community in the division's crime prevention efforts; serves as the liaison with campus leadership, students, staff and external agencies; represents the University in formal meetings with outside organisations on matters dealing with security and protection services;
• People and Resource Management in motivating, developing and training, and directing people as they work; planning and managing the procurement and logistics of CPS, to ensure that the team has all the necessary resources to work effectively while emulating the values of the University. 
• Design and amend policies and business processes to support the role of CPS. Preparation of set reports and ad hoc reporting to management and various stakeholders. Foster relationships with stakeholders and present the University on various governance structures and platforms.

Minimum Requirements

• Relevant Security Management related Degree (NQF 7) or equivalent  
• 5 years of management experience
• 7 years of proven work experience managing a broad range of Security Operations, Investigations and in Traffic related environments
• Valid driver's license (08/EB)
• Valid PSIRA Grade A
• Clear criminal record 
• Fully conversant with MS Office packages
• Knowledge of relevant Physical Security equipment, policies, procedures, precedents, and strategies to promote effective security operations for the protection of people, property, and instructions
• Knowledge of Criminal Procedures, Court procedures, SAPS Operations, Minimum Physical Security Standards (MPSS), Minimum Information Security Standards (MISS) and government regulations.                                                                                                             •
• Knowledge of principles and processes for providing customer and personal services
• Knowledge of relevant legislation, principles and processes
• Investigative and analytical techniques, procedures and requirements
• Excellent written and verbal communication skills

The following would be advantageous:

• Previous senior managerial experience in a campus security environment.
• Qualification in Security Management, Law, Risk Management, Events Managements and Emergency or Disaster Management
• Preferably, Seven years of related management experience in law enforcement, higher education security, government or corporate environment