Manager Credit at Absa South Africa

Job Summary

Conduct and ensure quality credit assessments within personal mandate level based on Absa Credit Risk Model and maintain an assigned credit portfolio of clients for Medium Business in accordance with Absa credit policies, processes and procedures.

Job Description

Accountability: Credit Assessment

• Conduct quality credit assessments with regards to new facilities, increases to existing facilities, reviews for existing facilities or bridging facilities, etc. in order to address the financial needs of the clients whilst ensuring that the outcome is aligned to the bank's risk appetite.
• Credit assessment within a regional credit team structure with a bias towards higher volumes and lower value in terms of typical credit applications.
• Provide assessment and recommendation to the team leader on credit applications and excess reports received from business unit in excess of personal mandate based on Absa Credit Risk Model, credit policies and procedures with Service Level Agreements.
• Ensure that the credit assessment includes a risk, financial and credit worthiness assessment and feedback to the business unit in terms of the quality of information received for the assessment of the application.
• Demonstrate good understanding of the following products, cheque accounts, commercial and business based finance, term loan, revolving loans, business credit cards, fleet cards, assets based finance, etc to guide decision making during credit assessments.
• Assess, within set timelines, excess reports received from business units within own mandate to mitigate the risks and motivate / recommend above own mandate to higher mandate level.
• Adhere and perform credit assessment within laid down processes, turnaround times, cognisant of risks and providing clear reasons for credit decisions.
• Assist other credit officers and business bankers with the structuring and solution of credit applications.
• Identify training needs in normal course of business and work together with the team leader by escalating the information to up‐skilling the business unit staff

Accountability: Portfolio and Risk Management

• Manage and maintain the existing assigned portfolio of clients within agreed KPI’s.
• Ensure that out of order, impaired and dormant accounts are proactively managed in collaboration with the business unit in accordance with the credit policies, procedures and processes to mitigate the risks, ensure the best possible credit solutions and proactive actions.
• Provide credit solutions for the timeous rehabilitation of delinquent accounts and initiating the transfer to Business Support and / or Legal Recovery Services (LRS) for groups / accounts which cannot be rehabilitated in the normal credit environment.
• Visit clients when required with the RE to assist, support and provide the business unit with credit input.
• Maintain and submit performance, status and other standardised reports as required by team leader

Accountability: Compliance and Processes

• Adhere to and comply with the Service Level Agreements (SLA's) to ensure overall service delivery to the business unit.
• Adhere to governance, regulatory and legislative requirements during execution of duties in normal course of business by completion of necessary compulsory training and courses.
• Adhere to Absa and Credit specific processes and policies to ensure minimal risk and findings during audits and conformance reviews. Escalate any concerns to the team leader to discuss, resolve and mitigate the risks.
• Ensure timeous follow up of arrangements and risk accounts identified via the daily and monthly listings and appropriated systems i.e. ARMS, CMS, etc.
• Escalate potential sales leads to business units identified from the listings and daily excess reports.

Accountability: Development and Training

• Demonstrate the willingness and ability to perform and ensure personal alignment to Absa's values.
• Attend meetings and contribute by means of suggestions for ways of improving customer service, credit processes, practises, etc.
• Ensure own development through formal performance development plans and informal coaching to enhance own proficiency.
• Maintain an awareness of new developments in markets and industry trends via training, internal correspondence and media to enhance own efficiency and ensure high quality credit solutions to business units.
• Contribute to an environment of mutual support by sharing knowledge with other team members and business units to improve their productivity and ensure compliance to credit policies, processes and procedures.
• Play an active role in personal coaching plans.
• Provide constructive solutions to work related problems and contribute to fostering sound team dynamics

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)