Manager: Ethics – Risk, Independence & Legal – Internal Client Services at Deloitte

Job Description
Main Purpose of Job

• Working closely with the Ethics Officer to meet the requirements and strategic objectives set by senior management. Particular focus on dealing with ethical concerns and complaints
• Dealing with Inquiries and Complaints and liaising with Reporters.
• Involvement with Ethics investigations under the direction of the Ethics Officer.
• Producing Ethics Management Information for presentation to senior stakeholders.
• Collaborating with team members and colleagues across Africa to ensure compliance with Deloitte’s global Ethical standards.
• Contributing to the development and delivery of training programmes.
• Liaising with Human Resources, Risk colleagues, Legal and other stakeholders.
• Managing the Speak Up line in a timely and efficient manner, to maximize employees’ faith in the system.
• Liaison with DTTL regarding the management of the Ethics Survey, roll-out of learning, and administrative aspects of the Speak Up
• Assist with Ethics Programme (MFS4) assessment preparation
• Preparation of Risk and Response Matrices
• Monitor ISQM1 ethics risks controls

Key Performance Areas:
Strategic Impact 

• Supports the implementation of the Ethics strategy 
• Drives the implementation of strategy within area of responsibility by executing on plans set by Ethics Officer Senior Manager in all engagements / projects assigned by:
• Driving micro and macro insights – to act as advisor on key trends that may impact existing / potential ethics performance 
• Ensure seamless execution of systems of quality control processes
• Builds relationships across Deloitte service lines 
• Supports the Ethics Officer in implementing innovative solutions on projects / engagements to enhance / renew service offerings to internal clients
• Proactively identifies opportunities that contribute to the ongoing development of an ethics culture 
• Source content and stay abreast with the latest developments and requirements, and ensure that Deloitte Africa practitioners are kept up to date and informed
• Proactively support the Ethics Officer on addressing and responding to emerging risk issues and actively contributes to developing a Risk Intelligent culture more broadly

Managing investigations and ethics processes

• Tailor and implement an ethics incident response and case management process in accordance with Global Ethics guidance ensuring local requirements and ethical culture are considered
• Where required, conduct full and fair investigation of reported potential ethical issues and situations, seeking input from subject matter experts (e.g., Risk, Legal, other SMEs) and/or delegating to local investigators as appropriate, including a specific process for handling high-risk incident investigation and monitoring, taking appropriate and consistent action when a report is substantiated
• Maintain oversight of ethics issues investigated 
• Collect and analyse ethics reporting data, root causes, and trends from ethics reports leveraging insight for Member Firm action planning to mitigate risks identified

Training & Coaching

• Facilitates as many risk insights sessions as required to update the audit business and practitioners on current and/or emerging issues
• Provides technical training and coaching to teams across the Firm
• Write ethics communications

Building Profile/ Eminence

• Applies appropriate due diligence when attending to dedicated internal client queries or consults 
• Identify ethics issues and potential impact on industry group and/service area and decides how best to communicate these to the industry group and/or service area leader 
• Prepare and present specific topics as required

 
Qualifications
Minimum Requirements: 

• Minimum Qualifications: Honours Law / Risk / Accounting / Arts
• Desired Qualifications: Post graduate qualification in law, accounting, risk, finance or CFA level 1 upwards (preferable)
• Minimum Experience: 4-5 years law or audit or risk or analysts experience with experience managing individuals

Additional Information
Technical Competencies 

• Sound industry and business knowledge
• Leadership skills
• Expertise in applying IRSM methodology
• Management capabilities
• Ability to manage and execute projects 
• Excellent report writing skills
• Excellent financial knowledge
• Excellent inter-personal skills, including facilitation, presentation skills and ability to manage conflict 
• Excellent analytical, research, problem solving and critical thinking skills
• Excellent ability to perform risk based financial statement analysis

Behavioural Competencies 

• Excellent communication skills, both written and verbal 
• Ability to work well in a team environment
• Excellent time management skills: ability to work on multiple simultaneous activities, apply prioritization, and negotiate deadlines.
• Effective interpersonal and relationship building skills
• Good mentorship and coaching ability with desire to develop self and others 
• Adaptable, managing change and ambiguity
• Focus on quality and risk
• Problem solving ability