Manager, Implementation at Standard Bank Group

Job Description

• We are seeking a dynamic and experienced Manager, Implementation to join our team in Johannesburg, South Africa.
• In this pivotal role, you will lead and oversee the implementation of our cutting-edge solutions, ensuring seamless integration and optimal performance for our clients.
• 5-10 years' experience in a Financial Services Organisation
• Solid Project Management & Implementation background (5-10 years)
• Hands-on experience in Transactional Banking, plus knowledge across Cash, Trade, Investor Services & Card
• Client engagement experience across multiple African markets
• Confidence to engage with senior/executive management (CFOs, Treasury Heads, Financial Managers)
• Deep understanding of account opening, onboarding, FICA/KYC across African regions
• Ability to take full ownership of implementations - driving "mandate to money"
• Extensive Knowledge of TPS channels, SWIFT Payments, electronic channel integrations , onboarding and ISO
• Solid operations and systems exposure

Qualifications

• Bachelor's degree in Business, Information Technology, or a related field
• Minimum of 5 to 10 years' experience in implementation management, preferably in a financial industry
• Proven track record of successfully delivering complex implementation projects
• Strong knowledge of project management methodologies and implementation best practice with Excellent leadership and team management skills
• Outstanding communication and stakeholder management abilities
• Analytical mindset with strong problem-solving and decision-making skills
• Proficiency in relevant project management tools and software
• In-depth understanding of industry-specific implementation processes and challenges
• Project Management Professional (PMP) certification is desirable
• Ability to travel within South Africa as required for client engagements
• Fluency in English; knowledge of additional local languages is advantageous

Additional Information

Behavioural Competencies:

• Challenging Ideas
• Directing People
• Establishing Rapport
• Exploring Possibilities
• Interacting with People
• Interpreting Data
• Making Decisions
• Providing Insights
• Seizing Opportunities
• Taking Action
• Team Working
• Upholding Standards

Technical Competencies:

• Agile Concepts
• Application Knowledge for Support
• Automation Enablement
• Automation
• Business Continuity and Disaster Recovery Planning
• Business Process Design
• Business Process Improvement
• Client Relationship Management
• Collaboration
• Compliance
• Continuous Improvement
• Creative Problem Solving
• Data Analytics & Visualization
• Evaluating Risk Management Effectiveness
• Operations Risk Management
• Product and Services Knowledge
• Programme Management
• Project Planning
• Quality Management System Support
• Risk Awareness
• Root Cause Analysis
• Solution Design & Enablement
• Stakeholder Management
• Strategic Alignment & Execution