Manager: Infrastructure and Integration at TCTA (Trans-Caledon Tunnel Authority)

THE KEY PERFORMANCE AREAS OF THE ROLE IN FOCUS, ARE:

Strategic Direction and Alignment

• Contribute to the development of the IT functional strategy and objectives in line with the TCTA Strategy.
• Develop and implement Applications and Infrastructure strategies.
• Contribute to the development of the IT functional operational plans and KPI’s in support of the function’s strategy and the TCTA’s overall strategy.
• Assist in driving the implementation of the IT functional strategy, plans and procedures to compliment and support the TCTA Strategy.

Operational Leadership and Process Management

• Provide leadership regarding all the operations of the department from an overall perspective, which includes the provision of ICT Project Management.
• Review, execute, and monitor of the ICT strategy and framework to be aligned with TCTA’s strategic goals, objectives, and departmental operational plan.
• Provide guidance, expertise, and advice to Management on trends, best practice and applicable policies and legislation to the relevant Committees.
• Drive the implementation of plans, policies, processes, practices, procedures, and systems and ensuring sustainability of business

Application Services

• Ensure the Development of the Application Services capability and initiatives in support of the IT Strategy and EA Planning/Blueprinting processes.
• Oversee the Design Process for Application Software.
• Ensure solutions are provided in areas of disaster recovery, data integrity and security.
• Recommend software technologies in areas disaster recovery, data integrity and security. 

Infrastructure and Operations Services

• Provide oversight to the monitoring, controlling, and supporting Infrastructure management by ensuring systems, methodologies and procedures are followed.
• Ensure that client relationships are maintained both internally and externally.
• Attend Infrastructure and operations review meetings covering performance, service improvements, quality, and processes.
• Ensure effective monitoring, control and support of Infrastructure and Operations management services.

Governance and Reporting

• Monitor and report on the Programme management practice development progress against the IT Departmental strategic initiatives.
• Monitor and report on legislative and statutory compliance as defined by government.
• Promote sound institutional governance principles through effective planning, maintenance of operations and service standards, management of compliance and risk and participating in TCTA’s governance structures,
• Manage the strategic relationships and networks with internal and external stakeholders.

Minimum Requirements:

• Education: Bachelor’s Degree or BTech in Information Technology or related field.

Relevant Certifications:

• Microsoft Operations Framework (MOF) certified.
• Information Technology Infrastructure Library (ITIL) certified.

Experience:

• Minimum of 8 years’ experience in the ICT environment.
• At least 5 years’ experience in a Senior IT Management or leadership role.
• Minimum of 3 years’ proven experience in analysing, implementing, and evaluating IT systems, infrastructure, applications, and cloud environments.