Job description
Facilitate The Determination of Public Interest Within Allocated Municipal Areas
- Enable Inspections to be conducted in all local municipal areas to facilitate public interest
- Collaborate with stakeholders to collate input and data to interrogate public interest
- Develop recommendations for decision making based on findings Promote public communication regarding regulation
- Oversee the development of Problem Statements in Municipal areas including the Metro
Develop Operational Strategies for Licensed and Unlicensed Premises (Data and Evidence Led) Within Designated Municipal Areas
- Implement co-ordination of operations with relevant enforcement agencies
- Manage operations according to set procedures
- Review of operations conducted and report to stakeholders
Manage Annual / Quarterly Inspections of All Licensed Premises
- Manage timeous annual / quarterly Inspections
- Review of quality of inspectorate reports against LLT and Appeal Tribunal decisions
- Review of compliance notices for non-compliance and where appropriate non-compliance reports are filed
Collaborate With Key Partners / Stakeholders for Effective Regulation and Compliance
- Maintain an institutional service standard or arrangement with DLO’s and Municipal partners
- Develop a shared understanding with legislative partners to grow appreciation for regulation
- Implement communication and awareness tools to promote advocacy and awareness of social ills and it relates to alcohol
Implement Compliance Monitoring of Special Events and Temporary Licenses
- Implement and monitor compliance inspections for special events and temporary licenses
Design And Implement Compliance Intelligence Gathering
- Gather effective compliance intelligence and report on for areas
- Collect credible intelligence to inform compliance & enforcement interventions
- Gather relevant data and analyze to enable the LLT in determining public interest
Guide The Investigations of Complaints for Licensed and Unlicensed Premises
- Execute complaints investigations according to set procedures
- Review outcomes of investigations conducted and report to stakeholders as needed
- Monitor and enhance the quality of investigations and inspectorate reports against LLT and Appeal Tribunal decisions
- Implement section 64 process allowing for the timeous serving of notices and submission of related inspectorate reports
Effective Resource Management (Human, Financial and Physical) Within the Unit
- Establish and maintain appropriate systems (analytical tools, information systems, projections of cost behavior) and policies to ensure effective and efficient management of resources
- Perform accurate forecasting, budgeting and allocation of resource within the unit
- Manage external contractors and suppliers within the unit
- Develop and manage internal service level agreements with other units
- Ensure effective identification and management of business risks, resources and continuous improvement
- Manage capacity within the unit to ensure sustained service delivery
Effective People Management Within the Unit
- Manage people development in line with organisation-wide skills development strategy within the unit
- Manage talent within the unit and ensure talent management strategies (attraction, retention, development) are implemented
- Implement performance management within the unit in line with Human Resources Policies and Guidelines
- Manage grievances, discipline and terminations within the division in line with Human Resources policies and guidelines
- Lead and direct staff within the division to be able to meet the objectives set for them
- Build and foster a culture of good governance, customer service, honesty and integrity and world class delivery in the division
- Implement innovative recognition and reward systems
Effective Promotion and Practice of Good Corporate Governance Risk and Compliance Pertaining to HR And Financial Policies, Legislation and Regulations
- Implement governance framework to ensure professional conduct by Unit employees and upholding of WCLA values and governing principles
- Ensure good governance within the unit in line with the corporate governance guidelines and related legislation
- Manage risks within the Unit
- Manage compliance within legislation, regulations, WCLA policies and procedures within the unit
- Ensure compliance with all audit requirements emanating from audit processes within the unit
- Draft and submit annual, quarterly and monthly reports required or delegated
Minimum requirements
- Formal 3-year qualification: Relevant (NQF level 7) Degree/BTech or Relevant NQF Level 6 National Diploma.
- At least 5 years’ relevant working experience of which 3 years was in a supervisory capacity.
- Project management experience.
- Code B driving license is required.
- Computer literate
- Working experience and knowledge in a regulatory/public sector environment (advantageous).
Apply by: 15 August 2025
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