Manager, Inventory - Kempton Park at DSV

Minimum Requirements

• Grade 12
• Tertiary qualifications an advantage
• 6 years minimum relevant experience in FMCG industry with in-depth experience in all job-related requirements listed below
• Advanced Computer Literacy level in MS Word, Excel, PowerPoint and Outlook
• Excellent knowledge of ERP and WMS systems
• Advanced knowledge of Inventory Management software / apps
• Highly proficient in Excel/PowerPoint for data management and reporting
• CargoWrite Key User within 9 months of assuming role

Job Related Requirements

•  Min 6 years’ relevant experience in a warehouse environment
•  Extensive knowledge of Inbound, Outbound, Cycle-counting and Return processes and workflows
•  Proven knowledge and experience in root cause analysis and problem solving, including investigating and troubleshooting of stock discrepancies, incident reporting and CAPA reporting.
•  Min 3 years proven skills in Planning, Organising, Directing, Controlling & Monitoring cycle counting programs and wall to wall stock takes
•  Excellent communication skills and ability – be able to communicate assertively at all levels internally and externally.
•  Min 3 years’ people management experience.
•  Strong attention to detail and high quality of work.
•  Must be able to meet and manage customer expectations and ensure compliance to Policies, Regulations, Work Instructions and Workloads.
•  A sound understanding of the Supply Chain.
•  Commercial acumen to understand our inventory related contractual SLA’s with clients and our liability in the event of non-conformance.
•  Good interpersonal skills for client account management.
•  A good understanding of MRP and inventory management principles
•  Very good mathematical & analytical skills
•  Own vehicle and driver’s license
•  Ability to work extended hours / after hours
•  Ability to support other sites within Gauteng when required e.g. wall to wall count planning and execution
• Audit preparation, execution and support relating to internal and client inventory audits.

Added advantages for this role

•  FMCG and Pharma experience & understanding  Project management experience  High EQ  Effective leadership skills  Excellent client relationship history  System enhancement experience  Team involvement  Deadline Driven  Self-Motivator  Ability to work under pressure  Strong attention to detail  Ability to plan long term  Negotiation and conflict management skills

Main purpose of the role

• Responsible for the inventory management and control of daily / weekly / monthly deliverables within a multi-client distribution centre, in order to consistently exceed all inventory related SLA’s with clients.

Duties and Responsibilities

Commercial and Client Focus:

•  Understand the customer’s business
•  Understand the customer’s customer requirements
•  Develop a strong, trusting relationship with clients
•  Deep understanding of contractual SLAs & KPIs
•  Adherence to HSE compliance and responsibilities
•  Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements.
•  Create and maintain various reports in line with KPI and contractual obligations.
•  Control, action, investigate and complete CAPA document’s if need be, this includes but is not limited to short picks, nil picks, damages, error percentages, KPI requirements, etc.
•  Complete daily system checks to ensure all data to and from the client system is working;
•  Customer inventory related queries: Ensure these are processed accurately and completely within 24 hours;

Inventory Management:

•  Proactively control the risks associated with inventory.
•  Monitor and correct the inadequate or inappropriate inventory, to meet the demands of sales e.g. stock shortage.
•  Action the high inventory levels e.g. FIFO, Obsolete and Slow-moving stock, on client request.
•  Daily system to system balancing: Manage and correct inventory movement records on WMS and ensure correction on client system so that DSV and client systems are always aligned
•  Control the security over inventory which could result in loss, theft or misappropriation, etc.
•  Plan and execute cycle counts, wall to wall counts, ABC analysis counting and various other processes in line with the KPI and contractual obligations.
•  Ensure Material Master and Bin Master is maintained, updated and actioned as required.
•  Control, quarantined and damaged stock, this includes inspections, scrapping processes, etc.
•  Ensure inventory processes are followed in operations and admin
•  Manage system enhancement process
•  Ensure Returns are processed quickly and accurately
•  Ensure virtual locations (such as Suspense) within WMS never age more than 5 days and are accurately processed;
•  Ensure CAPA is actioned on all serious and/or recurring inventory issues / queries.

Subordinates:

•  Roles and Responsibilities: Ensure that your subordinates have clear job descriptions in place indicating their detailed roles and responsibilities;
•  Performance Management: Ensure that all key subordinate deliverables are performance measured and managed;
•  Leadership and motivation: Ensure that you are fair and consistent with your staff, lead by example and keep them well informed of company objectives and relevant news;
•  Training and Development: Ensure that your subordinates are multi-skilled in their roles and receive
• relevant internal and external training