Fresh Jobs at Datacentrix

• Datacentrix is seeking a Senior Account Manager to drive revenue growth through strategic engagement with key enterprise clients. The successful candidate will be responsible for managing and expanding client relationships, identifying new business opportunities, and promoting Datacentrix end-to-end ICT solutions including infrastructure, cloud, security, and managed services. This role requires a results-driven professional with a strong understanding of integrated technology environments and a passion for delivering innovative solutions that align with client business objectives.

Qualifications & Experience Required

• Bachelor’s degree in business, Information Technology, or a related field.
• 5–10 years of experience in ICT sales or account management, preferably within enterprise environments.
• Proven success in managing and growing large, complex client accounts.
• Strong understanding of ICT solutions across Cloud, Security, Networking, and Data Centre technologies.
• Demonstrated ability to develop account strategies, meet targets, and deliver end-to-end client solutions.
• Excellent communication, negotiation, and presentation skills, with the ability to engage both technical and business stakeholders.
• Strategic thinker with strong problem-solving and relationship management abilities.
• Comfortable working in a fast-paced, target-driven environment.

Key Responsibilities

• Build and maintain strong relationships with C-level executives and key decision-makers, acting as their main point of contact.
• Identify new opportunities within existing clients and actively pursue new business to grow revenue.
• Develop account plans that align client needs with Datacentrix’s solutions and long-term business goals.
• Work closely with internal technical teams to design and present tailored solutions across Cloud, Security, Networking, Data Centre, and Managed Services.
• Lead commercial discussions and negotiations to ensure fair, value-driven agreements.
• Keep track of client satisfaction by monitoring service delivery, resolving any issues quickly, and making sure expectations are met.
• Conduct regular check-ins and business reviews to strengthen client relationships and identify areas for further collaboration.
• Consistently work toward achieving and exceeding sales targets and overall account growth objectives.

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• We are seeking a highly skilled and experienced Senior Citrix Engineer to join our IT Infrastructure team at Datacentrix Cape Town. The ideal candidate will be responsible for the design, implementation, maintenance, and high-level support of our Citrix environment across the organization. This individual will serve as a subject matter expert (SME) in Citrix technologies and play a critical role in ensuring the performance, security, and reliability of our virtual desktop infrastructure (VDI) and published applications

Requirements:
Matric Qualification

• Citrix Certified Associate - Virtualization (CCA-V) or similar
• 5 + years’ supporting Citrix in a senior position
• Experience supporting either Hyper-V, VMware or Nutanix AHV
• Good understanding of Citrix and Microsoft server infrastructure

Overall Responsibilities:

• Support Citrix Virtual Apps and Desktops
• Support Citrix Application Delivery Controllers
• Support Citrix DaaS
• Proactive Citrix support via Goliath monitoring
• Proactive analysis and reporting on Citrix system health
• Patch management of Citrix systems
• Assist with escalations from 1st and 2nd line support

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• Are you a Site Reliability Engineer with solid Datadog experience? Our client in the Warehousing and Logistics sector is looking to employ an Engineer to Support the design, implementation, and optimization of Datadog monitoring solutions across infrastructure, applications and services.

Qualifications and Experience:

• Datadog Certified Fundamentals – Must have
• Degree in Information Technology or Computer Science
• Management of operations on virtualized and distributed infrastructures,
• Management of operations on environment with clustering, replication, load balancer
• ITIL Practitioner (V3) / ITIL Specialist (V4)
• Windows Server: Advantage
• 1–3 years of experience working with a modern monitoring/observability tool, ideally Datadog (or alternatives like Prometheus, Grafana, New Relic, or Dynatrace).

Experience in:

• Deploying and configuring monitoring agents
• Creating dashboards and monitors
• Parameterizing tags and labels for proper data correlation
• Basic familiarity with cloud platforms (AWS, Azure or GCP) and container environments (Docker/Kubernetes)
• Experience working with Centreon - Advantage
• Strong interest in monitoring, DevOps, SRE, or cloud infrastructure
• Knowledge of basic scripting (e.g., Bash, Python) is a plus

Duties:

• Support the design, implementation, and optimization of Datadog monitoring solutions across infrastructure, applications, and services.
• Work alongside DevOps, infrastructure, and application teams to ensure complete observability using custom dashboards, alerts, and tagging strategies.
• Assist in the deployment and onboarding of new systems into the monitoring ecosystem.
• Serve as the go-to person for building visualizations, improving signal-to-noise ratios in alerting, and aligning monitoring with business objectives.
• Ideal for a young and motivated engineer looking to grow within observability and cloud-native monitoring.
• Deploy and configure Datadog agents across various environments (cloud and on-prem).
• Create and customize dashboards, monitors, and alerts for systems, services, containers, and applications.
• Implement tagging strategies to organize, filter, and correlate metrics and logs effectively.
• Integrate Datadog with various platforms (AWS, Azure, GCP, Kubernetes, Docker, etc.) to collect telemetry data.
• Collaborate with developers, DevOps, and infrastructure teams to identify key business and system metrics to monitor.
• Continuously tune and optimize monitors to reduce false positives and improve actionable alerting.
• Document dashboards, alert logic, best practices, and knowledge for cross-team enablement.
• Analyze incidents and outages post-mortem to identify monitoring gaps and enhance visibility.
• Assist in evangelizing observability practices within the organization and contribute to monitoring as code efforts (e.g., Terraform for Datadog resources).
• Stay up to date with new Datadog features and industry trends in observability and monitoring.