Manager: Learner Assessments (Fixed Term Contract) at Services Seta

Description

EISA Scheduling and Monitoring for occupational qualifications and trades

• Annual calendar of assessments approved and published within SOP turnaround times for all registered OQs
• Applications for serial numbers processed and issued for trade testing
• Demand for EISA assessed and analysed monthly to confirm scheduling with the QCTO and ACs informed by learner volumes and locations
• Preparedness of ACs and DQP to disseminate assessment tool facilitated within SOP turnaround times
• Scheduled assessments monitored, marking of learner scripts by assessment centre markers overseen in line with the approved QCTO assessment policies and guidelines
• Irregularities identified during EISA escalated and handled in line with the QCTO guidelines, policy, and approved business process/ SoP
• Learner achievements moderated, learner certification recommended, and certificates disseminated to SDPs, ACs, and learners in line with policy, guidelines, and approved business process/ SoP
• Provisional quarterly assessment dates well known to guide planning and implementation
• TTCs enabled to schedule trade testing via NAMB as the QP for trades
• ACs capacitated, contracted, and Human Resources subcontracted for actual demand
• Enabling environment facilitated for successfully implemented EISA ensuring compliance with assessment standards and guidelines
• Irregularities free assessments/ assessments conducted with minimal incidents
• Moderation and certification of learners post assessments effectively facilitated to enable employment and self-employment
• Accountability through reporting and lessons learnt for continual improvement in reviewing SOPs and implementation tools

External Moderation for HQs

• Enrolment of learners for external moderation quality assured, tracked, and external moderation schedule maintained
• SDP readiness for external moderation established and evaluator allocation achieved considering volumes, location, etc.
• External moderation of learner achievements conducted in line with best practice, policy and guidelines, and approved business process/SoP
• Remedial learner achievement re-submissions, re-moderation are checked and approved in line with best practice, policy and guidelines, and approved business process/SoP
• Learner achievements and External Moderation reports are verified, and approved in line with best practice, policy and guidelines, and approved business process/SoP
• External moderation schedule that is proactive, responsive to demand, and enable organisational performance
• SDPs capacitated, evaluators allocated for actual demand
• Enabling environment facilitated for successfully external moderation ensuring compliance moderation standards and guidelines
• Accountability through reporting and lessons learnt for continual improvement in reviewing SOPs and implementation tools

Certification (Non-Trades)

• Demand for certification verified, quality assured, and mapped against external moderation reports/LA numbers
• Provider accreditation and approval, unit standard alignment and compliance verified, and learner details checked, and verified for accuracy prior to certification
• Certificate re-issues are processed, verified against historical records, migrated to the LMIS, and approved prior to printing
• Learner certificates templates, formats, signatures, watermarks, security features etc., are checked for alignment to the approved corporate identity manual prior to printing
• Services SETA certificates printed, issued, and distributed in line with the approved policy, guidelines, SoP, and business process turnaround times
• Demand for certification effectively aligned to external moderation reports
• Percentage level of certification data accuracy
• Certification printing and re-issue requests processed timeously
• Services SETA certificates conform to CI manual and security requirements

Certification (Trades)

• Demand for Trades certification verified, quality assured, and mapped resulting in issued serial numbers
• Learner serial numbers issued to learners for trade test tracked from issue to submission of results by TTC.
• Learner achievements to NAMB quality assured, submission tracked, and recorded for performance reporting
• Learner certificates received from NAMB tracked, recorded and distributed to SDP/TTC timeously
• Demand for certification effectively aligned to trade test reports
• TTR submission to NAMB conforms to the Trade Test Regulations
• Performance information listing and PoE stored safely and for easy retrieval to support audit
• Percentage level of certification data accuracy
• Certification printing and re-issue requests processed timeously
• Services SETA certificates printed, issued, and distributed in line with the approved policy, guidelines, SoP, and business process turnaround times

Requirements

• Bachelor's NQF Level 7 qualification, in Public and Development Management, Business Administration, or related fields
• Achievement of an ODETDP (Occupationally Directed Education, Training and Development Practitioner) qualification is an added advantage
• Minimum of 10 years’ experience, of which at least 3 years must be at a supervisory level
• Experience within the PSET sector, qualification and curriculum development, and education and training quality assurance experience is an added advantage