Multiform Human Development (Pty) Ltd. specialises in the rendering of services which are significant to Labour Law, Labour Relations Management and Human Resource Management.
We are seeking a dynamic and experienced Manager to oversee operations within our fast food establishment. The ideal candidate must have a proven track record of success in managing a team, ensuring excellent customer service, and driving profitability.
This position requires a hands-on approach, strong leadership skills, and the ability to effectively communicate with staff and customers.
Key Responsibilities:
Oversee day-to-day operations of the fast food chicken establishment, including but not limited to staffing, inventory management, and customer service
Train, mentor, and develop team members to ensure high-quality service and consistent product offerings
Monitor and analyze sales and financial data to drive profitability and make informed business decisions
Maintain cleanliness and safety standards in accordance with industry regulations
Develop and implement strategies to increase sales and customer satisfaction
Handle customer complaints and resolve issues in a timely and professional manner
Collaborate with other managers and team members to ensure smooth operations and adherence to company policies and procedures
Qualifications:
Previous experience in a management role within the fast food industry, preferably with a focus on chicken products
Strong leadership and communication skills
Ability to work in a fast-paced environment and handle multiple tasks simultaneously
Excellent problem-solving abilities and a proactive approach to managing challenges
Knowledge of food safety and sanitation regulations
Flexibility in working hours, including evenings, weekends, and holidays
High school diploma or equivalent required; additional education or training in business management or related field preferred
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