Manager, Operations at DSV

SUMMARY

• Responsible for the day-to-day running of the Plumbago Operations.

ESSENTIAL DUTIES AND RESPONSIBILITIES 

• Full accountability and leadership on all aspects of the Road operations in Plumbago
• Accountable for all initiatives being implemented across these operations
• Meeting of all customer SLAs
• Supporting role with current controllers on fleet management and staff
• Overseeing Route and Driver allocations
• Overseeing fuel management 
• Client KPI dashboard reporting, tracking and analysis
• Supporting of application of contract and service level agreements and profitability
• Budget preparation
• Ensuring accurate and timeous monthly invoicing and POD processing in conjunction with Administrative manager
• Managing daily operational performance in achieving metric targets 
• Investigate failures with regards to deliveries, client complaints, damages etc to determine root cause and corrective actions
• Staff management, coaching, mentoring, succession planning and IR in collaboration with HR
• Overseeing of daily utilization on all vehicles

QUALIFICATIONS  

• Matric / Grade 12 (essential) 
• Logistics / supply chain management / operations management

COMPUTER SKILLS 

• Vehicle tracking systems experience
• Microsoft Office (Excel, Word, Power Point)

EXPERIENCE 

• Minimum of 8 years’ experience in a logistics environment, specifically Road Transportation and focused on Linehaul Fleet Management
• Minimum of 3 years operational management experience
• Working knowledge of vehicle breakdowns, maintenance and COF’s on vehicles covering from 8 Tonner to Superlinks Own vehicle and valid driving license
• Ability to travel and work extended hours
• Ability to wok in a complex and high-demand environment
• Must have high level of emotional maturity and intelligence, with assertiveness and high degree of common sense
• Procurement and commercial skills
• QSHE Knowledge