Manager, Operations at DSV

Minimum requirements

• Grade 12
• Diploma in logistics/supply chain or freight forwarding
• Extensive Knowledge & experience in WMS MS Office, specifically Outlook, Excel & Word

Job Related Requirements

•  Minimum of 5 years experience in Automotive Logistics and/or warehousing.
•  Minimum of 3 years supervisory/managerial experience.
•  Minimum of 3 years experience in client facing environment
•  Minimum of 3 years experience in managing, supervising, evaluating and monitoring suppliers and their performance vs SLA’s
•  Proven experience with project implementations  Excellent and strong Administrative skills.
•  Be able to work overtime and flexi-time if required (including weekends and public holidays).
•  Be prepared to undergo random polygraph and surveillance examinations.
•  Hands-on experience in Industrial Relations and People Management/Leadership.
•  Be prepared to undergo credit and criminal checks as well as integrity tests.
•  Planning & Organizing – very strong ability to manage time & prioritize.
•  Excellent communication skills and ability – be able to communicate at all levels within and out of the company.
•  Able to work under pressure and without supervision.
•  High level of emotional intelligence.
•  Must be able to work effectively unsupervised.

Added Advantages for the role

•  Knowledge of CARGOWRITE WMS system  Strong Problem solving and Analytical skills  Able to have creative ideas for continues improvement  Work towards achieving objectives and goals on a personal level and team level  Must be able to affectively interact internally and externally  Inventory/Stock Management experience.  Good people and leadership skills.  HR and IR experience.  Able to have creative ideas for continues improvement.

Main purpose of the role

• This role will be responsible for planning, organizing, directing and controlling all activities for the inbound, inventory, outbound & distribution departments.

Duties and Responsibilities

•  Plan and implement various processes in line with the KPI and contractual obligations. 
•  Ensure inventory processes are followed in operations and admin. 
•  Maintain and update various reports in line with KPI and contractual obligations. 
•  Compiling of reports & spreadsheets as per SOP’s. 
•  Appropriate management of costs, assets, employees & processes such as service level costs, overtime costs, account costs. 
•  Adherence to current service level agreements. 
•  Handling customer queries. 
•  Managing and control of resources such as people management, asset management and processes. 
•  Meeting all deadlines including all KPIs but not limited to. 
•  Initiating and implementing performance management of staff. 
•  Identify, drive and implement improvements in support of productivity and cost savings. 
•  Protect and control company assets. 
•  Problem solving and system analysis. 
•  Administrative duties. 
•  Adherence to QSHE compliance and responsibilities. 
•  Adherence to tasks not stipulated in job profile i.e. audit compliance, adhoc duties due to operational requirements. 
•  Insure all team members comply with HSE standards. 
•  Do daily/ weekly and monthly reports that needs to be send to DSV management and the client. 
•  Identify and report discrepancies/irregular standards in a daily basis and root cause (Corrective Action report) analysis completed per deviation.