Manager, Operations, Road Logistics (Collections) - Kempton Park at DSV

Main Purpose of the Role

The Ops Manager - Collections is responsible for all collection planning, resources and debriefing of drivers

Basic Minimum Requirements for this role

• Grade 12 / Matric
• Degree in Logistics or related
• Proven 5 years experience in operations management within the logistics / courier industry
• Minimum of 3 years experience managing people / teams in a fast paced environment
• Own transport essential
• Willing to work overtime as and when required

Skills and Competencies

• Computer Literate in MS Office packages
• Self Motivated, Self driven, goal orientated
• High attention to detail
• Excellent communication skills - verbal and written
• Pay high attentional to detail

Duties and Responsibilities

• Ensure all collections are efficiently actioned
• Ensure all collections are planned accordingly
• Ensure equipment on BluJay is updated regularly and is up to date
• Ensure all collections in Status 230 and lower are actioned
• Ensure collection target of no more than 30 missed collections is achieved
• Ensure all trips are closed off and debriefed
• Ensure the debriefing process is followed correctly - Trip Dock, Unload, Finalize, Debrief
• All unhandled units to be actioned daily
• Ensure the department is always QSHE compliant
• Manage staff (attendance, KPI's, performance )
• Daily cost control (overtime etc)
• Compile daily report on missed collections with detailed explanation and send to management