Manager Personal Lines Rating & Analysis Reporting at Santam Insurance

What will you do?

This position, based at Santam’s Head Office (Bellville), calls for a commercially minded individual to develop analytical insights and implement appropriate rating and underwriting interventions across all distribution channels to ensure delivery of the Personal Lines profit and growth targets.

What will make you successful in this role?

• Contribute, as member of Personal Lines underwriting management team, to the development, implementation, and execution of the Personal Lines underwriting strategies and priorities.
• Shared responsibility for delivery of current and future strategic underwriting projects.
• Shared responsibility for the setting and achievement of PL growth and profit targets with all distribution channels through pro-active trend analysis.
• Prioritise appropriate corrective actions to address growth and profit deviations.
• Liaise with Actuarial & Product Management on Santam’s Personal Lines pricing- and product strategy and maintenance of product range to remain competitive.
• Provide data insights to team and executives and develop commercially viable solutions and drive various process automations and efficiencies.
• Contribute to new business model development and enable delivery thereof from a pricing and underwriting perspective.
• Manage relationship with internal and external business partners – provide pricing and underwriting insights and expertise where required.
• Lead a team of underwriting data analysts.
• Analyse and build statistical models for various sets of data on a regular basis to assist in determining business trends. This includes forecasting models.
• Predictive Underwriting model design and implementation.
• Data quality control and data management.

Qualification And Experience

• Bachelor’s Degree - applicable major preferred (Statistics/Applied Maths).
• Minimum of 10 years strong Data Analysis & Management experience is required.
• Minimum 5 years’ experience in insurance products, systems and data management.
• Minimum 5-8 years’ experience operating at a management level.
• Insurance-related qualifications, such as AIISA/FIISA, recommended but not required.

Knowedge And Skills

• Short-term insurance industry knowledge
• Underwriting and financial concepts
• Knowledge of Personal Lines pricing and underwriting systems

Skills

• Analytical skills (knowledge and experience)
• Financial and Commercial acumen
• Excellent people skills (relationship management)
• Excellent communication, influencing and relationship building skills
• Excellent multi-level task management and organisation skills

Competencies

• Collaborates
• Drives results
• Cultivations innovation
• Flexible and adaptable
• Client focus
• Analysing information
• Problem solving
• Developing and implementing strategy
• Adapting to changing circumstances
• Performing under pressure
• Enterprising and commercial thinking
• Deciding and initiating action
• Leadership
• Building networks and good relations
• Negotiating and achieving workable solutions