Manager – Quality Management Systems (Western Cape) at Western Cape Blood Service

Description

• The Quality Management Systems (QMS) Department at Western Cape Blood Service (WCBS) is seeking a highly motivated and detail-oriented individual to drive the implementation, maintenance, and optimization of the WCBS Quality Management System.
• WCBS is a non-profit organisation whose mission is to collect, process, and distribute blood and blood products of the highest standards throughout the Western Cape.

Purpose of the job:

• Implements and monitors WCBS’s quality systems
• Ensures compliance with internal policies and regulatory standards
• Provides advice, assistance, and guidance on the implementation of the parameters of the QMS at WCBS
• Manages the internal audit programme and performs audits
• Assist in preparing the organisation for external audits and regulatory assessments
• Conduct a thorough review of quality documentation and implement necessary amendments to ensure alignment with applicable standards

Responsibilities:

• Implement and manage WCBS’s Quality Management System (QMS), ensuring sustained compliance with internal procedures, industry-related regulations, and relevant international standards
• Plan and conduct internal audits to evaluate the effectiveness and compliance of quality processes
• Identify areas of non-conformance and oversee prompt execution and follow-up of corrective and preventive measures
• Advise teams across WCBS on QMS policies, procedures, and quality improvement initiatives
• Review, update, and maintain quality documentation to ensure compliance with current regulatory and organisational requirements
• Coordinate quality training programs to enhance staff awareness and competence in QMS principles
• Collaborate with teams during external inspections, audits, and assessments.
• Promote a culture of continuous improvement and quality excellence across the organisation
• Staff management responsibilities
• Prepare quality reports

Requirements

Minimum Requirements:

• National Diploma or B-Tech in Biomedical Technology or Bachelor of Health Science (BHSc)
• Current registration with the HPCSA
• 5 years of experience in blood transfusion
• 3 years of experience in the quality field
• Quality Assessor certificate/ experience will be an added advantage
• Driver's licence without endorsements

A combination of the following skills, knowledge, and attributes is required:

• Excellent computer skills
• Good interpersonal skills, including verbal and written communication
• Conflict management
• Problem-solving skills
• Ability to work independently and as part of a team