Manager, SCM at Exxaro Resources

PURPOSE:

• To manage and support the service being delivered by supply chain management in order to meet the required service levels and deliver business unit end-user/customer satisfaction.
• To influence supplier relationship management, supply chain management operating model support and process adherence.
• To effectively manage incidents, problems and change process within the scope of the supply chain management support and operating model.

MAJOR CHALLENGES:

• Managing internal and external relationships.
• Managing adherence to stipulated governance and policy.
• Service delivery for diverse needs from many stakeholders in the portfolio.

Minimum Requirements    
QUALIFICATIONS:

•    BCom (Hons) (Relevant) (Essential/Minimum)
•    Management Development Programme (Essential/Minimum)

EXPERIENCE: 

• 6-8 years relevant practical experience of leading teams in the delivery of service level agreement incident and problem management in a supply chain management environment.
• Ability to manage internal supply chain management and end-user relationships and represent supply chain management to key business unit stakeholders.
• An understanding for SAP Material Management. Understanding of Enterprise Resources Planning and/or Cloud based procurement solutions (e.g. Coupa).        (Essential/Minimum)    

REQUIREMENTS: 

• Psychometric Assessment (Essential/Minimum)
• Certificate of Fitness (Essential/Minimum)

Duties & Responsibilities    
POSITION OUTPUTS:

The incumbent will inter alia be responsible for the following:
Alignment to Supply Chain Management Operating Model

• Execute procurement strategy and plan for region including Broad Based Black Economic Empowerment (BBBEE) strategy
• Allocate and monitor effective utilisation of resources and assets according to group Supply Chain Management (SCM) led objectives and budgets control to facilitate efficient delivery of the SCM operating model
• Measure and track performance against approved business plans and budgets
• Ensure business units SCM objectives and plans support the successful implementation of group SCM operating model and targets

Business Partner Enablement    

• Identifying, developing and designing tools, aids, methodologies and processes to make it easier for business partners/end-users to execute some of the sourcing activities on a self-service basis
• Identifying, evaluating and supporting business partners/end-users to develop disciplined sourcing execution capabilities
• Shifting from applying expert process knowledge when executing tasks to providing expert process advice to business partners/end-users through in transaction guidance, coaching and mentoring

Business Performance and Operations

• Refer to the full description of the position output  in the attached Job Advert

Compliance, Governance and Assurance

• Manage and provide guidance to direct reports and customers to ensure that SCM operating model work and all policies, procedures, standards and guidelines are adhered to in execution of SCM activities
• Ensure supplier stakeholders comply with relevant regulatory requirements
• Identify, manage and mitigate risk associated with supply chain's Initiatives
• Align and implement the Company’s Safety Health and Environmental (SHE) targets applicable to procurement area
• Manage and ensure adherence of SCM Service Level Agreements (SLA's)

Customer, Stakeholder and Client Relationship Management  

• Manage suppliers; ensures that they are working safely at all times and managing contracts incorporating appropriate performance ethics to ensuring best value from the supply chain
• Ensure regular monitoring of BU supplier performance against the applicable contractual obligations and SCM objectives and Key Performance Indicators (KPI’s)
• In consultation with stakeholders define supplier selection criteria and seek approval for supplier selection decisions
• Review supplier scorecard and identify areas for action
• Manage internal and external relations including interface with external providers or other functions responsible to ensure that business needs are met
• Implement and maintain audit structure in alignment with overall SCM governance

Functional Excellence  

• Enable and champion SCM operating model, service delivery and positive end-user relationships
• Oversee the development of BU, corporate SCM to end-user management processes and controls to ensure that the delivery of SCM services are maintained and meet business unit objectives
• Champion and promote service improvements on an ongoing basis to continually improve SCM service delivery and customer satisfaction
• Maintain day to day responsibility for the ownership and resolution (including any referral or escalation as may be necessary) of SCM performance issues which arise in connection with SCM services.
• Keep the business up to date to ensure contingency plans can be put in place where necessary
• Review KPIs that identify the success of the services being utilised
• To recommend and coordinate the implementation of changes to SCM service levels to improve metrics
• Identify positive/negative trends in performance and continuous improvement opportunities to reduce cost, improve quality of SCM service and performance and take proactive corrective action where necessary in collaboration with internal SCM colleagues and stakeholders

Functional Management

• Financial management: Manage and reduce costs of the sub-function
• Performance management: Ensure sub-functional strategic plan is implemented through disciplined execution processes, track implementation and provide feedback to managers. Coordinate functional/cross-functional activities to ensure functional alignment. Maintain high performance standards. Track and drive functional targets/goals and hold staff responsible for achieving results
• Continuous improvement and functional change: Identify, advocate for and lead functional improvement and change. Create a culture of continuous improvement and change agility in function
• Engagement/communication: Communicate and engage functional employees including virtuals. Engage with managers, operations and cross-functionally with peers
• Governance: Ensure function adheres to governance, policies, standards, statutory and legal compliance. Entrench a culture of discipline

People Management  

• Performance management: Clarify roles/responsibilities and expectations. Define individual performance standards, monitor and measure performance and reward and recognise high performance. Apply consistent performance and consequence management and take prompt action against non-performance
• Talent development: Actively manage talent through regular assessment of employees’ strengths, development needs and development progress. Provide ongoing mentoring, coaching and development feedback to employees. Manage the functional talent pipeline and succession planning process. Promote a culture of continuous learning. Encourage and empower team to make decisions
• Culture/functional climate: Embody, translate and entrench culture and values in function and address behaviours that undermine values. Foster effective teamwork and unity. Create an environment in which people are inspired to perform and a high-performance culture
• Communication/engagement: Proactively address conflicts and initiate difficult conversations
• Team development: Develop an effective and high performing team. Create an environment of accountability and trust

Procurement Control

• Manage procurement practices within agreed standards and guidelines: Reconditioning, direct purchasing of goods and services, low value capital procurement, importation of goods/services
• Conduct market research and make recommendations relating to suppliers, costs and deliverability

Safe and Healthy Work Environment  

• Maintain and ensure a healthy environment and safe operation practices
• Ensure compliance with all applicable SHE policies and procedures in line with set standards
• Encourage a culture that focuses on safety in all operations.

Systems Infrastructure and Enablement  

• Manage, participate and provide support in the audit process and continuous improvement of business unit SCM
• Manage, participate and provide guidance in the implementation of process and system enhancements
• Manage opportunities for improvement in area of direct responsibility
• Participate in and support implementation of information management technology and infrastructure
• Ensure team's utilisation of relevant Enterprise Resource Planning (ERP) module is done in manner that ensures data integrity

Behavioural Alignment    

Demonstrates the following:

• Creativity, collaboration, sociable and awareness to the ecosystem
• Stewardship, accountability, ability to develop trust, safety conscious and ethical
• Ability to respond quickly to business needs/agility, flexibility, continuous learning, innovation and proven ability to experiment on creative business solutions
• Ability to be inclusive, eagerness for multiple skills, embraces multiple cultures, accepts different approaches and be human-centric/empathetic
• Results oriented, quality driven, excellence, entrepreneurial abilities, efficient and effective

Closing Date: 19th, May 2022