Manager: Wellington Campus Stakeholder and Communication - (6769) at Cape Peninsula University of Technology

Job Purpose

• Reporting to the Executive Director in the Office of the Vice-Chancellor, the Wellington Campus Stakeholder and Communication Manager is the most senior office bearer and Institutional representative of the CPUT on the Wellington Campus. The incumbent is, on behalf of Executive Management and as per the delegated powers of authority, responsible for co-ordinating the operating functions, campus programs, and campus outsourced services such as contractors according to the policy and procedures. The Manager is further responsible for managing any service level agreements that may be entered into by the various stakeholders of the Cape Peninsula University of Technology with the Wellington Campus.

Additional responsibilities of the role include to:

• Represent and act as ambassador of CPUT at Wellington and foster strategic relations between the Wellington Community and CPUT faculties and departments housed at the Wellington Campus.

Plan, co-ordinate and control all administrative activities that relate to the execution of key tasks such as:

Budgeting;

• Procurement;
• Management of facilities; and
• Provision of Operations, Student Support, Human Capital and Communications services.
• Host and ensure that the necessary logistics for all visitors to the Campus are arranged and executed

Job Knowledge, Skills and Experience

• A Master’s Degree in Education, Business Management, or Social Science.
• A PhD will be an advantage
• 10 years working as a Manager responsible for managing more than two operations including facilities management.
• At least 2 of these years must have been served in the higher education environment.

Key Performance Areas / Principal Accountabilities

• Support and represent the Office of the Vice-Chancellor at Wellington Campus and surrounds
• Establish and maintain relationships and partnerships to optimise the resources of the Wellington Campus and its interactions with local organisations, communities and stakeholder groupings

Strategic and Operational Management

• Determines the coordination strategy by means of the different support functions at Wellington campus in terms of the contribution of each to the realisation of the University and campus objectives.
• Collaborates in respect of providing input for University and campus strategic objectives.
• Manages the resources of the Campus under his/her control in such a manner that the strategic objectives of the University as well as those of the campus are achieved.
• Provides effective support to identified stakeholder groupings, in line with CPUT and Wellington Campus Strategy and Operational Plan.

Stakeholder Relationship management and partnerships

• Establish, facilitate and manage the Institution’s relationships and communication between various CPUT departments at Wellington and entities as defined by Strategy and Operational Plan
• Develop and maintain relationships with key Wellington community stakeholders
• Proactively seeks partnerships with potential to enhance university vision and mission statement.
• Ensure relevant role players participate in partnerships’ programmes.
• Serve as a primary communication link between the Campus and the community/service area to ensure that goals and priorities of CPUT and the Wellington Campus reflect the needs of the community and comply with the mission, vision, values, goals, and strategic direction of CPUT

Campus promotion

• Work with MCD on the branding of the Wellington Campus and to enhance its visibility in the media
• Promotes workshops and short learning programmes as planned with the Office of the Vice-Chancellor and implied Senior Management Members to target audiences which could lead to third stream income generation for the Wellington Campus

Space and facility management

• Serves as campus liaison “officer” between CPUT’s Directorate for Property and Security Services (e.g., grounds and maintenance, food service, public safety etc.) and contribute towards effective campus operations.
• Facilitates the development of campus emergency procedures; responds to building and campus emergencies and contacts an appropriate manager for immediate follow up regarding incidents; and ensures proper documentation and reporting procedures are met
• Assists with aspects of room/space allocation in consultation with relevant offices at the Wellington Campus including facilities scheduling for classes and special events and meetings

Reporting

• Prepares written reports to the Office of the VC/EM and other documents where necessary

Financial and resource management

• Manages budget allocated to own office
• Manages resources to own office for execution of his/her duties
• Assists with the effective management of resource allocation at the Wellington in consultation with the responsible managers

Competencies

• Strategic and Operational Planning
• Analytical thinking
• Ability to work under pressure
• Strategic and Operational Planning
• Project management
• Organisational and management
• Report writing
• Communication (written and verbal)
• Public speaking and presentation
• Ability to work under pressure
• Problem solving
• Ability to work with diverse communities
• Advanced computer skills
• Customer-focus
• Emotional Intelligence
• People management
• Exceptional interpersonal skills
• Persuasiveness
• Adaptability
• Conflict management
• Project management
• Organisational and management
• Report writing
• Communication (written and verbal)
• Public speaking and presentation
• Ability to work under pressure
• Problem solving
• Ability to work with diverse communities
• Advanced computer skills
• Customer-focus
• Emotional Intelligence
• People management
• Exceptional interpersonal skill