Marketing Leads Solution Architect at Telesure Investment Holdings (TIH)

Job Purpose

• The Solutions Architect contributes to the organisational goals through managed ownership and development and/or design of solutions architecture frameworks/roadmaps, enhances operational productivity through guidance/training, owning the governance and standards, making sure Operational delivery streams deliver responsive and cost effective solutions that enables business’s needs.

Responsibilities

Application Software Development

• Design or develop software systems, using scientific analysis and mathematical models to predict and measure outcome and consequences of design.
• Research and identify relevant technology and system design patterns to optimally address enterprise requirements.
• Ensure efficient system design, as well as the documentation, guidance/training, ownership and governance thereof.
• To support the operational teams with the planning of new Infrastructure initiatives on an on-going basis which will include IT Infrastructure architectural planning, design and rollout.

Applications Software Maintenance

• Modify existing software to correct errors, to adapt it to new hardware, or to upgrade interfaces and improve performance.
• Own and drive the process of impact assessments for all and any change requests and or new projects.
• To provide support to the Enterprise Project Office by identifying process related improvements to ensure that new solutions are proposed and is effectively implemented as well as assist with the development and definition of business cases on an ad-hoc basis.

Improvement / Innovation

• Identify shortcomings in existing business practices, then suggest and implement improvements while developing and delivering projects or a work stream within the organisation's change management program. Involves working with guidance from senior colleagues.

Stakeholder Engagement

• Ensure effective collaboration with all relevant/key stakeholders to ensure optimal design, implementation and operations.
• Ensure effective handover and understanding of designs and frameworks to development community on an on-going basis.
• To proactively work alongside TTS Internal and / or Business stakeholders in order to identify technology solutions and capabilities which meet and improve operational and business requirements.
• Communicates and validates program architecture with infrastructure team, software development team, project management team, and IT management team to ensure effective participation in the project management lifecycle.
• Establish successful working relationships with all relevant internal and external stakeholders.

Technical Developments Recommendation

• Discuss and recommend more complex or innovative technical developments to improve quality of the website/portal/application software and supporting infrastructure to better meet users' needs.
• On a continuous basis conduct a risk / impact analysis on current or proposed technologies and capabilities to mitigate risk and ensure stability and continuity.
• Provide specialised support and guidance to relevant internal stakeholders on system(s) and / or processes during change design and planning and acts as a subject matter experts that supports operational team.
• To mitigate Infrastructure risks (single points of failure, capacity constraints, security, etc) and maintain the improvement list within TIH’s current and newly implemented Infrastructure and propose solutions on an on-going basis.

Testing IT Performance

• Develop or direct software system testing or validation procedures and respond to user emails to monitor, diagnose performance issues.
• Work closely with the head of IT Security to ensure alignment of Infrastructure, applications, capabilities and IT Security.

Operational Compliance

• Set and enforce coding standards aligned with best practice through the use of regular code reviews.

Application Software Roadmap

• Contribute to and maintain road map to facilitate application software development and ensure the development work is prioritised in line with business requirements.
• Responsible for complete solutions design, analysis and facilitate implementation roadmaps in conjunction with relevant internal stakeholders in order to ensure seamless delivery.
• Participates in proof of concepts to assist in defining technology direction and enabling business and IT strategy.

Personal Capability Building

• Develop own capabilities by participating in assessment and development planning activities as well as formal and informal training and coaching; gain or maintain external professional accreditation where relevant to improve performance and fulfill personal potential. Maintain an in-depth understanding of technology, external regulation, and industry best practices through ongoing education and reading specialist media.

Data Collection & Analysis

• Store, retrieve, and manipulate data for analysis of system capabilities and requirements.

Horizon Scanning

• Maintain deep understanding of current technology, database management, programming practices, and future trends through ongoing education, conference attendance and industry press.
• To proactively research and identify relevant technology and system design patterns to optimally address enterprise requirements and ensure continuous improvement.

Education

• Grade 12/ SAQA Accredited Equivalent (Essential); Certification in a IT industry standard framework like TOGAF, ITIL (Advantageous); Project management certification PMBOK / Prince2 (Advantageous)

Experience

• 10 or more years’ experience in a production IT environment with software development experience (Essential); 2 or more years exposure to application development principles and support (Essential); 2 or more years exposure to ITIL disciplines (Advantageous); 2 or more years exposure to IT security disciplines (Essential).

Deadline:12th August,2025