RMB - Rand Merchant Bank is a division of FirstRand Bank Limited, a fully integrated financial services group in South Africa, distinguished by our traditional values and innovative ideas. We have adapted investment banking solutions to suit your personal financial needs and this, together with an entrepreneurial approach, attracts like-minded, discerning clients.
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To plan, execute, support and optimise marketing strategies, campaigns and activities that enable the RMB brand, business imperatives, client experience and engagement across channels to internal and external audiences
Build and maintain professional working relationships with all stakeholders displaying excellent abilities to initiate dialogue listen advise influence and negotiate to achieve win win outcomes
Initiate meetings with key stakeholders to track progress manage expectations and ensure stakeholders requirements are delivered
Preserve relationships despite airing conflicting views and seeks mutual gains when addressing conflicts
Anticipate consequences and adapts problem solving based on continual feedback
Act speedily to resolve problems queries and complaints
Adapt communication styles to meet the needs of different audiences
Plan projects and campaigns and monitor delivery against objectives
Ensure appropriate scheduling and allocation of channels
Manage challenges and roadblocks
Identify stories for Channel RMB News and do additional research if necessary
Compile information and send through to video production company
Analyse and review proposed script and approve final proposal
Liaise with relevant internal BUs both presenters and interviewees to schedule filming dates
Work with video production company to edit review and approve news show
Once approved distribute to the bank for broadcast
Source and liaise with vendors on the production of live broadcasts
Liaise with IT to ensure supporting technology for live broadcasts is in place and working properly
Generate material and liaise with agencies to facilitate the production of material in line with client proposal
Manage feedback and approval process
Ensure RMB corporate identity is displayed in accordance with agreed guidelines
Manage reputational risk in terms of the quality and content of all material
Manage end-to-end production with external suppliers such as printers video production houses and digital design agencies, and negotiate favourable terms
Scrutinise quality of all printed documentation and manage any issues that arise
Receive and analyse a brief from a BU
Research content and intention both in terms of sourcing relevant material and interviewing key stakeholders
Consolidate and analyse information and present concepts and recommendations
Identify and source communication opportunities and liaise with internal clients to obtain go-ahead
Identify most appropriate and effective communication
Manage client approval process
Demonstrate pride in the organisations brand services and products by consistently delivering on the brands promise
Follow through to ensure that personal quality and productivity standards are consistently and accurately maintained
Stay relevant and up to date with legislations and new developments
Maintain a positive attitude and respond openly to feedback
Handle stress in ways that do not negatively impact others
Plan and manage own workflow anticipating obstacles juggling priorities and following through on objectives within agreed time frames and according to quality standards
Take ownership of personal career development leveraging formal and informal opportunities
Read situations and organisational realities
Set aside personal agenda for the greater good
Act in an ethical transparent and morally defensible manner including highlighting unethical practices
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