Marketing Professional at Siemens Healthineers

Your role:

• Contract management and smooth communication to service operations and execution teams. Ensures service obligations are communicated and understood by operations and administration teams.
• Drive contract capture rate upwards through continuous engagement with AEs and customers.
• Promotion of services through presentations and talks with internal and external stakeholders.
• Ensure smooth and efficient communication between sales, CS teams, technical and administration.
• Ensure efficient execution of all CS and Business Management Processes.
• Analysis and preparation of service contract for new, renewals and tenders.
• Customer base analysis.
• Contract management which informs decision making related to invoicing, daily operations, applications support and manpower planning.
• Driving market and customer-oriented service marketing operations strategies and offerings
• Promotion of value-added services such as: Customized service agreements, enhanced productivity services, SRS, Healthineers Guardian Program etc.
• Build and maintain contract database and reports.
• Ensure and maintain customer visits to drive customer consultancy and support of service.
• Assist with additional ad-hoc requests.
• Design action plans for their implementation and coordinates activities of various stakeholders.
• Develop product related Marketing strategies to drive product demand for assigned organizational unit(s) and may manage the outbound marketing activities for assigned products.
• Work cross functional with various internal key stake holders to design and develop strategies for different product segments under all Modalities.

Your expertise:

• National Diploma/ BCom Degree or equivalent
• Should have at least 3 - 5 years of experience in Marketing or Business Development preferably in Medical Devices / Life Sciences companies.
• Must be a self-starter, highly motivated, dependable, and team player.
• Must also have problem solving, analytical, and quantitative skills and able to work independently and effectively in a team environment.
• Strong Excel skills
• Financial acumen
• Work in a fast-paced team
• Have a strong digitalization mindset.
• Be able to work independently.
• Knowledge of PowerBI & SAP would be an advantage.