Mascor Toyota: Sales Executive at Plennegy Group

RESPONSIBILITIES:

Sales & Customer Service

• Proactively engage with prospective customers via showroom floor, online leads, telephonic inquiries, and referrals.
• Conduct professional vehicle presentations, test drives, and product demonstrations.
• Identify customer needs and recommend suitable vehicles and value-added products (warranties, service plans, finance options).
• Negotiate trade-in values and finalise sales deals in line with dealership policies.
• Maintain regular follow-ups with potential and existing customers to secure repeat business.

Administration & Compliance

• Complete all sales documentation accurately (offer to purchase, finance applications, trade-in appraisals).
• Ensure compliance with F&I. POPIA, and other applicable automotive retail regulations.
• Work closely with the F&I Manager to secure finance approvals and insurance arrangements.
• Maintain updated vehicle stock lists and pricing on dealership and third-party platforms.

Vehicle Preparation & Merchandising

• Ensure all vehicles on display are clean, well-presented, and correctly priced.
• Assist with vehicle photos and descriptions for online marketing.
• Monitor the condition of used stock and report any issues to management.

Targets & Performance

• Consistently meet or exceed monthly sales and gross profit targets.
• Contribute to dealership CSI (Customer Satisfaction Index) targets through professional service.
• Track personal performance and proactively seek improvement opportunities.

REQURIEMENTS:

Qualifications & Experience

• Matric Certificate (Grade 12).
• Minimum 2 years previous experience as a sales executive in a dealership environment (used vehicles preferred).
• Valid South African driver’s license.