Medical Skin Specialist - Head Office at Dis-Chem Pharmacies

Minimum Requirements:

Essential:

• Grade 12/ Matric or Senior Certificate.
• Diploma in Somatology.
• Minimum 2-3 years’ experience in Somatology or relevant field

Advantageous

• Bachelor’s Degree

Job Description:

Brand Awareness:

• Build Bionike awareness, promote sales to existing customers and new customers.
• Demonstrate and train customers and cosmetics consultants/beauty therapists on the correct skin care routine.
• Implement special sales activities to promote product in store.
• Conduct regional store visits regularly to ensure smooth running of in-store promotions.
• Create information banners with product specifications.
  Ensure correct merchandising is displayed on the isle, as well as pop ups in stores.

Research & Training:

• Conduct research, complaints with the manufacturer and ensure that any unresolved issues are escalated to management.
• Train Clinic Sisters, Pharmacist, Dermatologist as well as Oncology sisters on Bionike products.

Customer Service:

• Advise and assist customers Medical Skin Services offered by Dis-Chem.
• Identify and solve customer problems and requests with the skin care products.
• Find and provide any information the customer needs as a Dis-Chem customer.
• Use proper telephone etiquette when speaking with patients over the phone.

Administration:

• Compile medical information.
• Prepare information for Skin specialist that visits dermatologist etc.
• Report any customer discrepancies to management.

General:

• Adhere to Dis-Chem Policies, Code of Conduct, and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy.