Vacant Jobs at Dis-Chem Pharmacies

Essential:

• Grade 12 – Matric
• Tertiary qualification in General Nursing
• Degree/Diploma in Midwifery
• Registered with South African Nursing Council (SANC)
• Nursing practitioner must obtain BHF registration
• 2-3 years’ experience in practicing as a Primary Health Care Clinic Sister
• Computer skills – Microsoft Office: Word, Excel, PowerPoint and Outlook.

Advantageous:

• Minimum 5 years practicing as a Primary Health Care Sister
• Patient Record System & CKS & Allegra

Job Description:

• Perform Clinic Sister duties according to industry regulations and industry best
• Manage the average “feet-per-hour” rate and set clinic objectives to enhance patient
• Ensure all clinic services are available at the
• Keep accurate records of patient details, and ensure communication is followed up
• Ensure that the Clinic is open and operational according to the hours stated in the operational
• Process claims accurately and timeously according to industry
• Ensure all stock and equipment in the clinic is in a working condition according to industry
• Ensure stock is sufficient in the Clinic according to business
• Build and maintain healthy relationships with the following stakeholders: Patients, Store and Dispensary Manager, Colleagues, Medical Aids, Suppliers/Reps, key role players in the community, and other Healthcare

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Minimum Requirements:
Essential:

• Grade 12 / Matric
• A minimum of 3 years’ cosmetics or beauty experience within a retail environment
• Previous supervision and/management of a staff complement of around 7
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• SAP experience
• Qlikview experience

Job Description:

• Direct and support sales staff under the guidance of the Store Manager and in accordance with the Dis-Chem policies, procedures and retail working
• Ensure Cosmetic Consultants are allocated to the right and relevant cosmetic and beauty
• Ensure staff receives relevant training, and manage and encourage feedback from
• Ensure the store is adequately staffed at all
• Be accountable and manage stock control through effective planning and ordering of stock in collaboration with Dis-Chem’s warehouse and
• Manage and address customer compliments and
• Escalate serious and unresolved customer complaints to Store Manager or Regional Cosmetic
• Maintain merchandising and displays, to ensure a high standard of cleanliness within the
• Ensure monthly promotions are carried out to achieve department
• Keep up to date with in-depth knowledge regarding products, brands and the

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Minimum Requirements

Essential:

• Grade 12 – Matric or Senior Certificate
• Minimum of 5 years’ experience in an Advertising / Sales role. Proven experience in omni channel sales or a related field
• Degree in Business, Marketing, Sales & Marketing or related field.

Job Description

Marketing and Sales Operations:

• Collaborate with the marketing team, category buyers and suppliers to develop and implement omni channel sales strategies to drive advertising revenue, traffic and sales.
• Effectively plan, sell, and implement sales strategies to ensure a seamless customer experience across all channels.
• Ensure revenue targets are achieved and drive growth by selling all advertising opportunities.
• Coordinate and oversee the implementation of all marketing campaigns.
• Collaborate with the e-commerce team to optimize the online shopping experience.
• Ensure suppliers are billed for all marketing elements completed.
• Ensure that all relevant documents are saved on the relevant share drives.

Sales Operations:

• Build and maintain good relationships with suppliers and internal departments to drive sales and meet revenue targets
• Source advertising for both print, digital and social platforms in line with specific content planned, promotions, product launches, awareness and brand building initiatives.
• Effectively communicate with suppliers, buyers and co-departments regarding relevant marketing / advertising opportunities.
• Ensure deadlines, budgets and targets are adhered to.
• Compile booking forms, keep booking schedules updated and accurate at all times and liaise with suppliers and ad agencies to ensure all marketing material is submitted on time.
• Responsible to proof-read advertising material and ensure the approval processes are adhered to and any amendments on artwork are implemented.
• Ensure products advertised on the digital publications are listed online.
• Implementation of best practice guidelines and follow company processes.

Research & Continuous Improvement:

• Keep abreast of industry trends to contribute towards the quantitative and qualitative research and identify opportunities to enhance customer experience and grow market share on digital and print platforms.
• Analyse all digital and social activities and develop recommendations based upon the performance results and effectiveness in meeting business objectives.
• Utilise various Web analytic tools to measure the performance of campaigns.Stay up to date on industry trends and best practices in omni channel sales.

Stakeholder Relationship:

• Serve as the key liaison between marketing, online, buyers, suppliers, and other internal departments.
• Build and maintain good relationships with all stakeholders.
• Liaise with stakeholders responsible for inbound workflow on new and upcoming work to effectively plan this into the current schedule.
• Effectively communicate regarding marketing campaigns, requirements and deadlines to internal and external stakeholders.
• Build and maintain relationships with key stakeholders.

Reporting:

• Provide post campaign reports to analyze overall performance and identify trends and opportunities for growth and make recommendations for improvement.
• Provide proof of campaign execution and full reports to suppliers.
• Monitor results of digital marketing campaigns and report any successes or shortcomings to the manager.
• Update the tracking documents and schedules daily.
• Compile any ad-hoc reports for management when required.

General:

• Adhere to Dis-Chem Policies, Standard Operating Procedures and Health and Safety rules and regulations.

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Minimum Requirements:

Essential:

• Grade 12/ Matric or Senior Certificate.
• Diploma in Somatology.
• Minimum 2-3 years’ experience in Somatology or relevant field

Advantageous

• Bachelor’s Degree

Job Description:

Brand Awareness:

• Build Bionike awareness, promote sales to existing customers and new customers.
• Demonstrate and train customers and cosmetics consultants/beauty therapists on the correct skin care routine.
• Implement special sales activities to promote product in store.
• Conduct regional store visits regularly to ensure smooth running of in-store promotions.
• Create information banners with product specifications.
  Ensure correct merchandising is displayed on the isle, as well as pop ups in stores.

Research & Training:

• Conduct research, complaints with the manufacturer and ensure that any unresolved issues are escalated to management.
• Train Clinic Sisters, Pharmacist, Dermatologist as well as Oncology sisters on Bionike products.

Customer Service:

• Advise and assist customers Medical Skin Services offered by Dis-Chem.
• Identify and solve customer problems and requests with the skin care products.
• Find and provide any information the customer needs as a Dis-Chem customer.
• Use proper telephone etiquette when speaking with patients over the phone.

Administration:

• Compile medical information.
• Prepare information for Skin specialist that visits dermatologist etc.
• Report any customer discrepancies to management.

General:

• Adhere to Dis-Chem Policies, Code of Conduct, and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.
• Adhere to Dis-Chem Uniform and personal appearance policy.

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Minimum Requirements…

Essential:

• Grade 12 –Senior Certificate and B-Degree in Marketing/Analytics
• Minimum of 2 – 5 years’ experience
• Advanced skills with all Microsoft Office Software for the creation of management reports, Social Media Skills, Google analytics and GoogleTag Manager

Advantageous:

• Relevant Computer Science Certificate

Job Specification…

Web Analytics:

• To develop analytics strategy and strategies to collect data from website
• Ensure consistent tracking, analysis and reporting of core website KPIs in various weekly and monthly Dashboards.
• Analyse and report on customer engagement with the Dis-Chem online platform.
• Provide input to the online process for continual improvements based on collected analytic data.
• Provide recommendations on how to maximize revenue from the business website and app via product positioning and design elements.
• Analyze and interpret e-commerce sales and performance records.
• Conduct site updates to ensure error free and timely product launches.
• To perform analysis of internal search and search effectiveness and conversation rate of products bought.
• Test website efficiency for internet connection to check if it is fast and efficiency

Social Media and Digital Marketing

• Ensure site catalogues are maintained and upload end-to-end product details across sites.
• Implement cross selling techniques and improve customers buying experience by displaying breadth of Dis-chem product catalogue.
• Identify similar products by bundling related products and adding visual aids.
• Evaluate marketing campaigns by coordinating the development of analytics to enhance campaign performance and driving awareness
• To use various media platforms such as social media, search engines and email campaigns to attract and facilitate purchases online
• Conduct analysis on all social media platforms and search engine platforms and advice on campaigns to increase sales

Reporting

• Create standard reports and dashboards in support of the e-commerce strategy.
• Create reports on data gathered from web analytics and statistics.
• Report on identified customer experience gaps, product performance and recommend improvements
• To conduct A/B Testing (Split testing) and recommend best marketing method to management.
• Generate ad hoc reporting for Sales, Marketing, Pricing, Business Planning and Product Management

Project Management

• Participate in e-commerce projects to identify new measures to be implemented.
• Ensure that online and digital marketing revenue meet targets.
• Ensure all projects are complete on time and are in line with the projected budget.

Stakeholder Management

• Ensure effective communication with internal and external stakeholders
• Timeously communicate the status of each project with relevant stakeholders

General:

• Adhere to Dis-Chem Policies and Standard Operating Procedures.
• Adhere to Health and Safety rules and regulations.

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Essential:

• Grade 12 / Matric
• 0 – 6 Months Retail work experience  

Advantageous:

• 1 Year work experience within Retail  

Job Description:

• Restock the merchandise appropriately when needed to ensure maximum sales
• Ensure delivered stock and/ or stock pulled from the storeroom are stored and packed in the correct space immediately
• Maintain the stock on the shelves to ensure it has not reached its sell by date and apply FIFO principle
• Ensure that full ranges of products are on the shelves at all times
• Facilitate rotation of stock on a regular basis and adhere to The Local Choice Corporate Stores stock control procedures
• Keep the storeroom organized, neat and tidy
• Report low stock levels, items that are out of stock, damaged stock and expired stock to management
• Ensure stock is rotated on a continual, first in first out basis
• Assist with the cycle counts and general stocktaking
• Boxes must be flattened after unpacking stock and taken to the designated area. Also they should be checked by the security guard
• Identify and report damaged and expired stock immediately to management
• Uphold The Local Choice Corporate Stores merchandising policy and procedure standards
• Adhere to The Local Choice Corporate Stores operating standards, store layout and merchandising layouts
• Front shop shelves and products must be neatly presented and visible at all times
• Labels and pricing must be correct at all times
• Report all price discrepancies to management
• Be aware of new products and maintain up to date product knowledge
• Manage restocking of merchandise and supplies when needed to ensure maximum sales
• Merchandising displays must be built, faced up, stocked and maintained according to TLC Corporate Stores procedures
• Maintain the daily physical upkeep of store and merchandise displays and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with the loading and off-loading of stock when needed
• Items without barcodes must be clearly marked
• Be available to assist with back shopping when needed
• All merchandise must be handled carefully to prevent any losses
• Provide friendly, helpful and courteous assistance and advice to all customers
• All out of stock queries from customers must be followed up on
• All customer stock queries must be dealt with and resolved within a reasonable time
• The correct uniform and name badge must be worn at all times
• Assist with the training of new and current team members
• Report bad and suspicious behavior – staff and customers – to management
• Housekeeping must be in accordance with The Local Choice Corporate Stores standards. Make sure that your workstation is always clean and tidy
• Adhere to The Local Choice Corporate Stores Policies and Standard Operating Procedures
• Adhere to Health and Safety rules and regulations
• Adhere to The Local Choice Corporate Stores uniform and personal appearance policy

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Minimum Requirements:
Essential:

• Grade 12 / Matric (with at least 60% in English, Afrikaans and Maths Literacy)
• At least 1-year experience in administration or public relations
• Strong communication and customer interaction skills
• Computer literate – MS Office
• Willing and able to work retail hours 

Advantageous:

• Administration / Customer Service / Public Relations qualification
• Third additional language
• SAP experience

Job Description:

• Ensure accurate data capturing and completion of documentation is done
• Check card balances, card reports and/or statements for customers
• Manage daily and weekly inventory control cards, magazines, application forms, baby bags, travel kits, promotional items, partner goody bags, free gifts and other promotional items
• Ensure Accurate Process of Transaction – TRMS – capturing and reporting
• Manage stock control and shrinkage
• Checkpoint reversals on statements
• Check the manual point’s allocation on card reports and statements, to ensure all manual allocations are given through to the Admin Manager on a daily basis
• Ensure effective internal communication (within customer service/benefits programme)
• Escalate compliments, complaints and product sourcing to Senior or Regional Customer Consultants daily
• Manage and report complaints and compliments through the customer service diary
• Ensure effective external communication (customer feedback)
• Respond to written or e-mail queries on various platforms
• Ensure Store Manager and relevant employees are kept informed of all elements regarding the benefit programme
• Adhere to excellent telephone etiquette at all times according to Dis-Chem’s SOPs
• Accurate recruitment and capturing of customers
• Coordinate and manage in-store events and promotions
• Create a central point of contact for all general queries, compliments and complaints
• Assist customers with any queries, and refer customers to the appropriate departments where applicable
• Ensure visibility of the Benefits Programme signage and/or current promotional signage regarding the Benefits Programme displayed at the customer service help desk or till points
• Be visible on the store floor when a second Customer Consultant can relieve you at the Customer Consultant department
• Provide relevant benefit programme training to all departments, and ensure implementation of training
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations

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Minimum Requirements:
Essential:

• Grade 12 / Matric
• Basic computer skills (Word, Excel and Outlook). SAP.
• Retail experience

Job Description:

• Manage and report all customer complements and complaints to management.
• Establish a professional relationship with customers.
• Ensure all customer stock queries are dealt with and resolved.
• Maintain effective external communication with customers when they require feedback.
• Assist customer with any enquiries and refer customers to the appropriate departments where applicable.
• Adhere to the customer turnover per hour rate as per company benchmark.
• Manage the shorts and overs at the point of sale, including the floats.
• Manage refund and return transactions.
• Ensure that back shopping and returned goods are handled correctly.
• Verify and review deliveries and invoices for total accuracy.
• Assist the Receiving Manager in preparing and logging Distribution Centre claims on the Distribution Centre claims system.
• Manage and control high risk stock
• Prepare the run reconciliation on a daily basis.
• Prepare, order and receive the branch change requirements to ensure cashiers have enough change to ensure the best customer service levels.
• Maintain effective liaison between relevant parties.
• Maintain effective document control including but not limited to float, petty cash, cash on hand.

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Essential:

• Grade 12 / Matric
• Minimum of 2 years’ relevant experience.
• Experience in SAP ERP Masterdata Management

Advantageous:

• Supply Chain or Retail Management certificate
• Experience in stock master management.

Job Specification…

• Ensure accuracy of master data.
• Monitor, maintain and update the pricing data for CJS, vendors, Dis-Chem Direct and Oncology (O-BMC) on SAP.
• Oversee that daily price files are maintained.
• Manage all the discrepancies that appear with regards to pricing, promotions.
• Ensure that CJS files are loaded timeously before promotions
• Assist in creating and maintaining reliable master data from Dis-Chem new article listing.
• Link articles for different customer groups
• Link articles for stores – CJS, Dis-Chem direct and Oncology.
• Provide input and feedback on policies and suggest improvements to Management.
• Participate in projects and initiatives across multiple functional areas.
• Assist in processing request for master data listing changes.
• Analyse stock master performance indicators such as volume sales and competitor price reports.
• Provide price change recommendations accordingly.
• Process sales orders for CJS customers.
• Resolve Heat call within agreed SLA
• Assist with internal customer queries.
• Collaborate with Business Units to resolve master data issues.
• Process vendor pricing claims for CJS, Dis-Chem Direct and Oncology.
• Follow project plans on big changes needed.
• Compile reports for Senior Management as required.
• Escalate unresolved heat call to management.
• Support the CJS Department
• Assist in developing, drafting and implementing continuous improvement plans and best practice in stock master file management within CJS.
• Be involved in the formulation of annual continuous improvements plans for the stock master file management process and team.
• Assist in the innovation of new and existing processes and tactical interventions with industry stakeholders.

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Minimum Requirement:

Essential:

• Grade 12 / Matric
• Diploma or Degree in food science, nutrition, dietetics, or consumer science
• 1 – 2 years relevant working experience in a food manufacturing or retail environment in a technical role

 Advantage:

• Any food or pharmaceutical related training such as HACCP, GMP and Nutrition
• Previous working experience with food in a regulatory role

Job Specification:

Quality Assurance and Compliance:

• Ensure products are safe, of good quality and not misleading by:
• Maintaining an up-to-date GMP certification database for own brand suppliers
• Conducting audits of manufacturing sites where required
• Meeting with vendors regularly and provide vendor training if required
• Maintaining up to date specifications and agreements for own brand products
• Conducting audits (paper based and in-store) of current ranges and formulations
• Managing a testing and sampling plan of own brand products identified for testing
• Liaise with laboratories to get quotes as required.
• Compile accurate specific product lists when requested. E.g., Banting list, kosher list.
• Monitor and ensure compliance with specifications, relevant legislation, and compulsory specifications e.g., food labelling legislation, labelling regulations, sodium regulations, and infant food regulations.
• Review marketing material if required
• Conduct warehouse product inspections if required.
• Co-ordinate sample retrieval and evaluation if required.

New Product Development and House Brand Reviews:

• Effectively coordinate activities associated with the project.
• Liaise with NPD Officer, Category Manager, supplier and any other stakeholders regarding product development matters.
• Conduct relevant research and accurately apply applicable content.
• Develop concept briefs, coordinate and evaluate samples, consolidate proposed costs and order quantities for approval, assist with sourcing of packaging and design, drive label sign-off, aid with product listing.
• Provide technical input during the product development process.
• Develop product training material for stores on existing or new products if required
• Maintain NPD Project Plan/s

Risk Management:

• Adhere to Informed Sport/ Choice standards by:
• Handling associated administration- invoices and quotes.
• Evaluating results from labs and do trend analysis.
• Communicating results to suppliers and ensure that the necessary action is taken.
• Capturing results and create summary reports.
• Managing vendor audits and ensure that certificates are received for all vendors.
• Alerting relevant internal parties of adverse findings and act accordingly.
• Assist with product recalls/ withdrawals as per Dis-Chem standard operating procedures.
• Liaise with the NPD Officer, National Technical Compliance Manager, Category Manager, Supplier and Warehouse regarding product recalls/ withdrawals.
• Evaluate product risk and advice on necessary action when needed.
• Instruct the stores on what appropriate actions to take for each individual situation when needed.
• Ensure corrective action is taken if necessary.
• Update and review department SOPs as requested.

Customer Service:

• Address customer complaints as soon as they come in and resolve accordingly.
• Liaise with customers if deemed necessary.
• Investigate customer complaints and give relevant feedback, if matters are unresolved refer it to management.
• Arrange lab tests if necessary, as per instruction from senior team members
• Inform suppliers on what documents are required and ensure that they follow correct procedures to investigate
• Provide customer with a status update regarding their complaint.
• Ensure that suppliers take necessary corrective and preventative action and follow up where necessary.
• Log and trend all associated complaints

Other:

• Maintain the relevant filing and administrative functions associated with the role. Includes NPD Project Plan, NPD documents, GMP vendor databases, complaint records, specification sheets and database, technical agreements and any other associated admin.
• Draw sales and stock on hand reports if required
• Assist with Technical Compliance Department duties in the absence of another team member
• Assist the with any larger projects assigned to the department
• Perform ad hoc projects if assigned
• Perform internal audits for the Dis-Chem Head Office Canteen when requested.
• Provide Dis-Chem employees with basic food hygiene training when requested.
• Provide on-going assistance and advice to Dis-Chem employee’s canteen matters when required.
• Provide training and mentorship to new employees or interns if requested
• Attend trainings and workshops

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Minimum Requirements:

Essential:

• Grade 12 – Senior Certificate
• National Diploma in Training and Development, Human Resource Management Development or equivalent
• Minimum of 2 years’ experience in learning and development or similar role

Advantageous:

• SDF Qualification
• Prior experience in similar role.
• Familiar with SETA regulations

Job Specification:
Skills Development Data Management:

• Support the Skills Development Facilitator (SDF) with Learning & Development (L&D) reports and timeous submission of Workplace Skills Plan (WSP) and Annual Training Report (ATR).
• Assist SDF with extracting data from the Annual Training Reports and capturing data into relevant Sector for Education and Training Authority (SETA) data files and SETA Learner Management Information System (LMIS)
• Ensure all learners are loaded and registered timeously on Wholesale and Retail/Health and Welfare and Service SETA LMIS system.
• Consolidate compliance training requirement from the WSP as input into the Annual Learning Calendar.
• Support SDF with collation of evidence in preparation for the Broad Based Black Economic Empowerment (BBBEE) audit collaborating with the Admin Hub.
• Ensure accurate recording of information, frequently maintain the records and accessibility. Capture Learner attendance and learnership completion rates.
• Data management and accuracy involves compiling new information, verifying existing data, and generating reports.
• Gather data and prepare information required for internal and external audits.
• Monitor learner accreditation and certification status.
• Keep up to date with industry changes BBBEE, Skills Development and Skills Development Levies legislation and regulations.

 Record Keeping:

• Ensure all learner agreements, bursary agreements, etc. are completed and signed in accordance with the standards set for BBBEE audit and the SETA’s.
• Support SDF with tax rebates claims and follow up with training provider on proof completion, accreditation status and certification.
• Monitor if all information such as contracts, invoices, and correspondence are saved accordingly and available for audits.

Administration:

• Tracking Learnership and Skills Programme progress
• Take minutes during Skills Development forum meetings and submit for review and sign off.
• Assist the SDF with Learnership recruitment process driving the internal administration, and SETA administration processes.
• Log heat calls for learner termination, leave, change of banking details etc.
• Collaborate with L&D Admin team members and ensure that all invoices and attendance registers are available for reporting purposes and are saved on the Department drive.
• Provide administrative support to the SDF with the roll-out process of business compliance monitoring and statutory training.
• Assist with adhoc administrative support required by the SDF.

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Minimum Requirements…

Essential:

• Grade 12 / Matric with Mathematics and Accounting
• Minimum 1 – 2 years’ experience in Customer Service/Planning/Business Analysis within Retail
• Certificate in Supply Chain or Similar Field

Advantageous:

• Diploma/Degree in Supply Chain
• 2 – 3 years’ experience in a similar role

 Job Specification…

 Stock Management:

• Assist in the replenishment of orders through Foresting and Replenishment processes and systems.
• Monitor weekly stock holding in the Distribution Centre or supplier deliveries and maintain required day of supply as set out with management.
• Oversee inventory and suggest transfers to prevent overstock issues and balance network inventory
• Maintain daily stock cover in line with the group or buyer requirements.
• Ensure promotional planning of stock.
• Resolve inbound order issues, returns and supplier recalls.
• Assist and coordinate category marketing processes

Sales & Inventory Level Monitoring

• Conduct weekly business analysis, ensure proper inventory level by consistently reviewing days stock cover, sell through and trend.
• Ensure frequent updating of parameter to replenishment system
• Roll out new replenishment products, suggest opportunities for expansion as well as reduction of non-performing products.
• Take pro-active measures to minimise out of stocks.
• Analyse store and warehouse flows to predict potential out of stocks and determine the best actions needed to remedy to optimize availability and maximise inventory efficiency.
• Analyse past and current business trends and provide recommendations in order to improve opportunities; gain alignment on recommendations and implement findings.

 Promotions and Analysis:

• Identify issues and maximize data availability (SAP, BI) to make recommendations that will benefit both our stores and DC (Distribution Centres).
• Monitor and control promotion ordering.
• Track promotions by analysing promotion post-mortems and formulate recommendation to improve processes for the next activity.
• Conduct Independent analysis of all key metrics and relevant business inputs.

Stakeholder Liaison:

• Ensure to communicate with all suppliers on all issues as they appear.
• Ensure optimal communication with suppliers.
• Communicate and coordinate between Marketing, Sales, Customer Service and Operations during shortfalls.
• Engage in team meetings to communicate on company initiatives status and execution.
• Collaborate with internal supply planning team on future inventory needs.

General Administration:

• Manage and attend to HEAT calls as they come in on a daily basis.
• Maintain units of measure and master data that affects ordering and F&R.
• Check supplier in fill rates weekly.
• Adhere to all company and business unit deadlines
• Maintain absolute confidentiality covering all company information

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• Relevant Industry experience

Advantageous

• Degree or Diploma in marketing

Duties and Responsibilities:

• Update new and existing content within the Dis-Chem Online Store and other ecommerce platforms through the Backend System.
• Update current and new online product descriptions.
• Keep store information and services up to date within the ecommerce platforms.
• Maintain a consistent look and feel throughout all online properties.
• Copy edit and proof-read all web content.
• Track and report on all site metrics.
• Carry out quality assurance checks across all content housed on the website.
• Carry out User Experience checks within the Online Store and ecommerce platforms.
• Ensure listed products display on the website, that all links (urls) are working, updating to the database.
• Listing and de-listing of products within the online store.
• Coordinate special online promotions and online exclusive deals.
• Ensure promotional offers calculate correctly.
• Coordinate the compilation of the monthly online report for directors.
• Uploading of product images.
• Manage department leave, stationary, filing system.
• Source of content from all categories including the Dis-Chem magazines.
• Source of images for all products listed ecommerce platforms.
• Work with a cross-departmental team, maintain and develop the master content calendar for all web properties
• Work closely with Online Store Manager, Category and Marketing teams reviewing and correcting supplied content to ensure consistency in style and information supplied.
• Ensure that the online store continuously runs smoothly, must always respond to emails as well as answer phone messages from both their clients and suppliers in 24 hours or less.
• Assist with Social Media team with product urls.
• Assist with Product look ups.
• Assist with customer care queries.
• Check emailer to ensure they are correct, and links (urls) are working.
• Work with Senior Online Graphics designer to ensure that all emailers are accurate.
• Train ecommerce graduates
• Manage all online promotions.
• Ensure pricing, deal callouts, badges and other promotional elements are correct.
• Ensure that all promotions are ready to launch on web by strict deadlines (Banners, campaign pages, clickable pdf’s etc.)
• Coordinating special online promotions, online exclusives and one day deals with Category Managers.
• Work with internal marketing team and external suppliers to plan, execute, drive and report on online promotions
• Housekeeping must be in accordance to Dis-Chem standards. Make sure that your workstation is always clean and tidy.
• Adhere to Dis-Chem policies and procedures and standard operating procedures.
• Adhere to health and safety rules and regulations. 

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Minimum Requirements:

Essential:

• Grade 12 / Matric
• Up to 6 months’ retail experience
• Computer literate – MS Office
• Willing and able to work retail hours

Advantageous:

• At least 1 year retail experience

Job Description:

• Restock merchandise as needed to ensure maximum sales
• Ensure delivered stock/stock pulled from the storeroom, is stored and packed in the correct space timeously
• Ensure stock on shelves has not reached sell-by date
• Ensure the full range of products is on the shelves at all times
• Facilitate rotation of stock on a regular, FIFO basis
• Report low stock levels, out-of-stock items, damaged stock and expired stock to management
• Assist with counting of stock files and general stocktaking
• Adhere to Dis-Chem’s operating standards, store layout and planograms
• Ensure boxes are flattened after unpacking stock, and taken to the designated area
• Ensure front shop shelves and products are neatly presented and visible at all times, with correct labels and pricing
• Report all price discrepancies to management
• Keep abreast of current and new products
• Ensure merchandising displays are built, faced up, stocked and maintained
• Maintain daily physical upkeep of store and merchandise displays, and be responsible for your designated stock in the storeroom as well as on the shop floor
• Assist with loading and off-loading of stock
• Ensure items without barcodes are clearly marked
• Assist with back shopping
• Assist in training of new staff
• Provide friendly, helpful and courteous assistance and advice to all customers
• Ensure all out of stock queries from customers are followed up with the customer service out of stock list
• Ensure all customer stock queries are dealt with and resolved
• Ensure the correct uniform and badge are worn at all times
• Minimise any losses by handling all merchandise carefully
• Adhere to Dis-Chem policies and procedures, SOPs and health and safety rules and regulations