MER & SI Manager at BroadReach

Purpose of the position

• The role will be the lead technical expert responsible for all strategic information responsibilities related to the program, including all monitoring, evaluation, analytics, and reporting of performance and results. The incumbent will lead Activity efforts to strengthen monitoring and evaluation, and performance reporting within the geographic area of Activity, which may include overseeing support to health facilities and community support organizations to monitor, document and analyze the performance of their HIV services and activities and ensure data quality. The role will liaise with relevant technical advisers and counterparts responsible for district and provincial level strategic information and monitoring and evaluation and provide technical support to improve the routine health information system that reports on NSP performance.

Key Accountabilities (included but not limited to)
In your role as MER & SI Manager you will:
Achieve the required results

• Attain the district targets, goals and objectives (overall and on a monthly, quarterly and annual basis)
• Ensure strategic and operational plans are in place and aligned to achieving the targets within specified timeframes


 

Provide effective transformational leadership and management across the Program

• Provide Program leadership in project planning, including the development of annual work plans and budgets; help guide and oversee the alignment of the budget to expected results; and review annual budgets and quarterly reports
• Provide effective project and program management and coordination across departments, units and teams including sub-awardees, vendors, other PEPFAR implementing partners, government, PEPFAR agencies and other stakeholders in the district
• Provide effective stewardship and accountability over financial resources
• Implement the performance management system and drive team to continuously improve
• Ensure compliance with USAID rules and regulations, local country laws and BroadReach policies and procedures
• Fulfil reporting requirements
• Proactively identify any risks across the districts and ensure mitigation plans are developed and executed accordingly
• Lead and direct the SI team in all Monitoring and Evaluation (M&E) activities
• Develop products, processes and procedures to meet business requirements and oversee implementation
• Be the Subject Matter Expert on all M&E and Analytics across the Program
• Focus on strategies involving complex analytical tasks
• Influence and contribute to the development of a Business strategy for all SA funded programmes
• Input into the annual operational and tactical planning process
• Perform and interpret data studies and product experiments concerning new data sources or new uses for existing data sources
• Develop prototypes, proof of concepts, algorithms, predictive models, and custom analysis
• Analyse large complex datasets. Use modern data science tools, techniques, and best practices including data cleaning, statistical analysis to summarise and visualise data. Help identify and create performance insights


 

Build and sustain a strong, competent, informed and enthusiastic M&E teams

• Ensure that the best and most competent talent is hired
• Lead, manage, mentor and develop key team members
• Create and foster healthy, positive, collegial safe and motivating work force and work environment
• Ensure your organisation structure enables the overall strategic imperatives of the Program


 

Support and strengthen the BroadReach brand and reputation

• Represent BroadReach in district, provincial, national, and international forums to share the successes and experiences from the district
• Participate in key communications internally and externally
• Serve as a brand ambassador and inculcate brand ambassadorship throughout the organisation



 

Qualifications
Essential qualifications

• A Master’s degree in public health, epidemiology, monitoring & evaluation, demography, biostatistics, statistics, analytics or a related field is required or substantial relevant experience



 

Experience & Skills

• Minimum of 8 years of work experience in designing, establishing, and managing monitoring and evaluation systems, ensuring data quality, and managing data-intensive, performance-based programs, preferably of a program funded by PEPFAR;
• Demonstrated leadership experience in managing a strategic information technical team.
• Demonstrated experience to identify needs for and design and implement evaluations and assessments to further program performance;
• Demonstrated ability to portray complex data sets in easy-to-understand formats including visualizations;
• Demonstrated working knowledge of South Africa’s health information systems and monitoring and evaluation processes as they relate to data collection for performance-based reporting on the NSP;
• Demonstrated knowledge and working experience in the use of mapping and other similar tools (including computer software programs) to target program interventions and resources;
• Experience in leading and managing a technical team composed of several technical experts and fostering team work;
• Demonstrated written, presentation and communication skills in English.


 

Personal qualities & Behavioural competencies
Personal qualities

• Customer-centred mindset
• Strong operational leadership and management skills with the ability to foster followership, loyalty, commitment and build high performing teams
• Strong sense of introspection, self-awareness and ability to foster positive working relationships and work collaboratively across the organization to optimize the client experience
• Solutions focused, open minded, creative, innovative whilst being extremely decisive, action and results oriented
• High adaptability and ability to endure failure, learn rapidly from it, get back on track and meet targets
• Socially and culturally respectful, aware, adaptable and adept at finding acceptable and productive ways forward though complex constellations of stakeholders, interests and agendas
• Strong sense of maturity, discernment and able to maintain confidentiality when required


 

Behavioural Competencies

• Accountability
• Results Orientation
• Strategic Thinking
• Client Orientation
• Business Acumen
• Project Management


 

BroadReach Culture Cornerstones

• We serve a mission greater than ourselves
• We do better everyday
• We are solutions driven not problem focused
• We turn all customers into raving fans