Micro Lab Technician at The Heineken Company

Purpose of the role :

To improve the quality of the finished products, by analysing, controlling, troubleshooting and improving the quality of brewing materials, the brewing process and finished product. 

• Analyse and improve customer satisfaction by performing surveys and handling customer complaints.Ensures consistent and accurate microbiological analysis.
• Ensure accurate microbiological techniques in compliance with Heineken laboratory standards.
• Maintain microbiological testing to conform to sampling plan.
• Ensure timely analysis and reporting to ensure no delays to production.
• Maintain laboratory information systems.
• Maintain the microbiological laboratory equipment to a professional standard.
• Maintain microbiological testing equipment and facilities to comply with Heineken standards.
• Ensure calibration schedules are kept to schedule.
• Ensure compliance with laboratory best practices.
• Ensure equipment for microbiological analysis is hygienically cleaned.
• Assist development of Brewing and Packaging Staff with respect to microbiological control and basic hygiene.
• Monitor and communicate process outputs using visual management techniques.
• Coach staff in basic hygiene and food safety.
• Ensure a safe working environment and practices within the different requirements.
• Ensure safe laboratory practices including safe chemical handling and storage.
• Ensure safe disposal of all completed microbiological samples.
• Analyse and trend brewing information and initiate appropriate action.
• Identify and eliminate all unsafe, unhealthy and environmentally damaging conditions and work practices.
• Ensure compliance to ISO9001 standards.
• Promote safety awareness.
• Ensure the department operates within company SHE standards and OHS Act, through continued education and training and obtaining the co-operation and commitment of all staff to observe all safety rules, procedures and processes in order to drive zero accident mentality.

Qualification

• National Diploma  in Bio Technology/Microbiology

Experience

• 2-3 years relevant working experience