Career Opportunities at Old Mutual South Africa

Job Description

Provide quality claims negotiating outcomes for the Claims function through effective and efficient claims negotiations and finalisation of claims.

• Answer telephone and email queries from the brokers, based on updated logs
• Analyse claim and confirm cover
• Draft rejection letter if claim rejected
• Request and analyse policy file and related documentation
• Appoint assessor, if required
• Capture/register claim
• Settle claims within mandate
• Recover 3rd party claims
• Prepare payments file on successful recovery
• Finalise claim as per Old Mutual Insure standard Keep broker informed at all times in terms of progress of claim

Closing Date

01 March 2023