Motor Team Underwriter at Momentum Metropolitan Holdings Limited

Role Purpose    

• Responsible for Motor underwriting, liasing with brokers, policy administration, new business quoting, renewals, endorsements in line with underwriting mandate,  financial functions, debtors control via the Eezebee/SKI policy system.

Requirements    

Qualifications

• Matric
• RE5 preferable
• Studying towards insurance qualification

Experience

• 5 years underwriting experience.
• 5 years MS Office experience (Outlook, Word, Excel).
• 5 years’ Experience in Commercial Insurance.

Duties & Responsibilities    

• Uploading Unpaid Letters and send unpaid notification to the brokers/ insurers.
• Reconciling clients account as per broker request.
• Credit control.
• Loss ratio management.
• Quoting on motor business within mandate.
• Attending Broker and Insurer telephonic queries.
• Uploading renewal listing and send renewal packs and Claims history to the brokers/ insurers.
• Working on exception Reports (Monthly policies) and correcting errors on the policies.
• Support to claims department by sending policy schedules and premium confirmation.
• Preparing refund for the clients and send requisition to accounts department.
• Processing policy endorsements, new business and renewals.
• Support to sales and marketing.
• Attending to pre debit order report and audit reports.
• Liaising with customers in respect of premium queries and complaints, with a view to investigating and solving such queries and complaints efficiently.
• Ensuring that the principles of TCF are delivered across every function performed, with a specific focus on the achievement of:
• TCF Outcome 6 (Customers do not face unreasonable post-sale barriers to change product, switch provider, submit a claim or make a complaint).
• Capture the client in the Eezibee system.
• Confirm payment of premium.
• Credit control.
• Portfolio management.

Competencies    

Business Acumen

• Understands how the business operates, what the key issues and risks are that drives business success; and how they impact on the commercial viability of potential ventures and the profitability of the Group.

Client/ Stakeholder Commitment

• Anticipates, meets and exceeds client’s needs by creating long lasting relationships that support the client value proposition, supports their financial wellness and ensures client centricity. 

Results & Solutions focused driven

• Drive a sense of urgency, focus, accountability, agility and execution to deliver business results.         

Leads Change and Innovation

• Actively leads change, does what is right for the business and drives continuous improvement through innovation.        

Collaboration

• Prioritises the business interests of Guardrisk and invests in the success of the group by aligning effort across divisions.

Impact and Influence

• Persuades, convinces, influences and inspires others, both within Guardrisk and externally to win support, loyalty and gain commitment to the purpose of MMI.

Networking

• Create and maintain a useful network of expertise to advance the interest of Guardrisk

Diversity and Inclusiveness

• Is sensitive to individual and cultural differences and demonstrates humility and an openness to engage people from diverse backgrounds and cultures to the mutual benefit of all parties concerned.

Closing Date    

• 2026/02/02