Mr D - Merchandising Manager at takealot.com

Purpose of Role

• To own merchandising efforts across the Mr D On-Demand vertical and ensure that we deliver on our commercial objectives. Drive engagement and conversion from customer traffic to app. Ensuring order mix and commercial goals are achieved by reviewing and carefully curating hyperlocal merchandising strategies.

Your responsibilities will include:

• Own merchandising and promotional strategy across the Mr D On-Demand vertical
• Drive merchandising with a focus on maximising partner discoverability and conversion
• Create and execute on a Merchandising Calendar attributing measures of success for all campaigns
• Maximise the usage of the Mr D app merchandising inventory and report back on successes and learnings
• Run cross departmental sessions that focus on best practice partner curation
• Understand and report on the commercial impact of merchandising initiatives
• Manage merchandising team, planning sessions and calendars
• Work closely with the advertising teams to ensure execution of booked campaigns
• Continuously refine Standard Operating Procedures (SOPs) to enhance team productivity, eliminate redundancies, and create streamlined, scalable merchandising processes
• Assist and partner with the product team to identify and enhance merchandising features and optimize existing systems to improve operational efficiency and enhance the customer shopping experience
• Collaborate with the BI team to develop new merchandising metrics and improve data accessibility to enable evidence-based decisions for merchandising initiatives and inventory optimization

Attributes required:

• Attention to detail in a high pressure environment.
• Comfortable working with analytics tools, e-commerce dashboards, and app platforms to optimize merchandising efforts.
• Capacity to work closely with cross-functional teams, including marketing, product development, and tech, to provide a seamless and intuitive shopping experience for app users.
• Keen awareness of industry trends, competitors, and customer behavior to position the platform as a leader in the on-demand market space
• Proficiency in analyzing merchandising data, user preferences, and market trends to inform strategic initiatives and meet business goals.
• Strong desire and unwavering determination to excel in a fast-paced, dynamic start-up environment.
• Ability to articulate and visualize insights, findings, and results effectively
• A proactive and enterprising spirit with a demonstrated ability to take full ownership of tasks and deliver exceptional results.
• Highly skilled with numbers, showcasing strong analytical and problem-solving abilities.
• A dependable and enthusiastic team player, fostering collaboration and contributing to the success of cross-functional initiatives.

Qualifications and Experience:

• Relevant tertiary qualification
• Minimum 3-5 years’ experience in an Ecommerce Marketplace 
• Environment/Online B2B or Retail
• A minimum of 1-2 years leading a team (beneficial)