National Account Manager: Independent Wholesale & Distributors at Haleon

About the role

• To initiate, plan and achieve Haleon Consumer Healthcare’s ambition of becoming one of the most innovative, best performing and trusted Consumer Healthcare Companies in South and Southern Africa
• Deliver strategic account management solutions and profitable growth in accordance with Haleon’s business plan and sales targets

Key responsibilities

• Initiate and implement sales strategies to achieve & exceed corporate sales objectives
• Grow our brands ahead of the categories we compete in
• Develop and implementation of mutually agreed annual Customer Joint Business Plans
• Develop strong customer relations within the identified channels to maximise business opportunities and grow the business
• Ensure the field sales team have strong strategic relationships at all levels within the customers that they are responsible for
• Effective use of the field sales team to ensure reach and share of voice in the market place with customers and in-store
• Ensure effective national distribution and supply by maintaining adequate stock cover in all customers
• Identify brand investment priorities in collaboration with Channel Head, aligining to SRA
• Effectively manage the Account P&L for maximum efficiency and effectiveness, disciplined G2N management and ROI management of all promotional activity
• Monitor and analyse sales performance through market share data
• Generate action plans to correct areas of weakness and capitalise on areas of opportunity
• Drive external focus including regular field visits across customer, consumer, shopper and expert
• Track G2N ratios to ensure we are in line with our plan, unlock gross margin via Net Revenue Management activities
• Maintain the highest standards of effectiveness within the account
• Identify new business opportunities which will have a positive effect on the region and the company
• Use all available data to maximise sales within each area
• Initiate ideas and concepts that will drive the sales.
• Delegate appropriately
• Embed Global toolkits from Commercial Execution program
• In-depth knowledge of products
• Understands and abides by Haleon policies and procedures
• Conducts Management Monitoring
• Communicates effectively with senior management, peers, marketing and other departments
• Is a respected individual with Haleon customers and staff
• Use our values and expectations to drive actions and decisions, role model values and expectations
• Embeds the five key attributes of the organization – Consumer & Customer obsessed, agility, growth mindset, execution powerhouse and digital, data and analytics at the core

Qualifications and skills

Required

• A university degree
• 3 - 5 years Customer management/ Sales management/ Customer marketing experience
• Good communication and interpersonal skills
• Analytical skills
• Numeracy and finance skills
• Strong commercial understanding / experience

Other Skills/Qualifications

• Professional selling skills
• Product knowledge
• Territory & Customer management skills
• People management skills
• Prospecting skills - Sound knowledge of S.A.’s F.M.C.G. trading environment from a field sales, national account and an expert selling perspective
• Partnership building skills.
• Negotiation skills
• Presentation/communication skills.
• Analytical skills - an ability to analyse industry competitors through use of available data
• Net Revenue Management skills – Trade Investment and Promotional Management
• A thorough knowledge and understanding of Haleon’s corporate policies and procedures