National Head: Commercial Property Finance: Residential at Absa Group Limited (Absa)

Job Summary

• Lead the existing CPF Residential Product across South Africa by providing on-going strategic direction and coverage as we continue to build the offering across our Corporate, Commercial and Enterprise segments. 
• Provide a consistent approach to the market  financing solutions for investors and developers in  Residential Commercial Property Finance  and ensure the establishment of a sustainable and profitable business across  residential sub-sectors including Affordable Housing and  Social Housing, Student Accommodation, Multifamily Investment, Affordable retirement, Residential  Corporates) across the CPF SA footprint 
• Successful candidate will have 15 years plus CPF experience within a Corporate/Investment Bank. Will need to have managed large teams and be able to demonstrate an ability to navigate complex organizational settings.

Job Description

• Product and Service delivery 
• Thought Leadership
• Develop and implement the CPF Residential Strategy through enhancement of the value proposition as well as service delivery and client experience.
• Drive and monitor CPF Residential market share, customer retention, customer growth, customer satisfaction and customer profitability.
• Communicate the CPF Residential Strategy to the leadership team and ensure in depth understanding across the whole business.
• Develop strong and collaborative relationships with internal and external stakeholders including end-user funders,   Public Sector and Development Funding Institutions teams in order to enhance value for the group through innovative solutions, process and products (within the risk appetite) for clients.
• Accountable for delivering a high quality customer coverage  through the delivery of solutions to clients.
• Proactively anticipate, respond to and seek to exceed the expectations of customers.
• Take a lead role in evaluating and executing CPF Residential finance transactions.
• Achieve annual financial targets as agreed with the Head CPF.
•  Proactive management of all risk aspects including conduct and credit risk, ensuring all team members are fully compliant.
• Act as sector expert for CPF Residential in the market and be well networked in order to maximise all potential opportunities, detailed knowledge of pricing, structure and covenants.
• Confident and knowledgeable in front of clients and is able to draw on expert judgement and presentation  in order to present the Bank in the best light when pitching for new business.
• Business Management
• Instil a best in class approach to product knowledge, ESG, sales research, customer relationship development, and solutions to meet customers’ needs using market and industry information and risk management across the team.
• Track targets set by Head CPF and provide insightful commentary on business performance.
• Member of the CPF Management team, ensuring collaborative working and sharing of best practice across the team. 
• Manage the delivery of the proposition across  teams with a focus on CPF Residential, including sharing of product knowledge and best practices.
• Manage the constituent P&L forecasts and keeping close track of risks and opportunities, enabling regular and accurate updates to senior management.
• Monitor, analyze, interpret and communicate performance data in a way that gives business confidence to the Management Committee. Define targets, financial and non-financial, which will drive performance in line with the CPF Residential strategy as well as the broader CPF Strategy.
• Optimizing  the risk weighted return on the portfolio of existing clients by proactively working with the relevant stakeholders to manage margins, fees, impairments and costs.
• People Management 
• Drive a culture of transformation and innovation, encourage knowledge sharing and new ways of doing things.
• Embed formal Performance Development and informal coaching.
• Establish and maintain a succession plan for the key roles in the area.
• Risk and Control 
• Ensure that all activities and duties are carried out in full compliance with regulatory requirements, Enterprise Wide Risk Management Framework and internal Policies and Policy Standards. Understand and manage risks and risk events (incidents) relevant to the role.

Education

• Bachelor`s Degrees and Advanced Diplomas: Business, Commerce and Management Studies (Required)