National Pest Auditor - Johannesburg at Empact Group

Main purpose of the job

The incumbent will be required to provide effective Quality Assurance Control and Auditing, and to ensure compliance of divisional quality standards within the business unit. Furthermore, ensuring full compliance with service/company procedures. Special focus in assuring quality service to all customers and full compliance to H&S measures.

Education and experience required:

• Full National Certificate in Pest Control or Field Biologist NQF level 5
• Strong planning, organisational and prioritisation skills
• Proactive, analytical, logical, and disciplined approach to problem solving.
• Self-motivated and ability to work unsupervised on own initiative.
• Excellent verbal and written communication, with the ability to converse at all levels.
• Good English language skills – both verbal and literate (additional language knowledge beneficial)
• Flexible, as the job may require travel and additional working hours.
• A valid driving license.
• A minimum of 8 – 10 years’ experience

 Knowledge, Skills and Competencies:

• Excellent verbal and written communication skills
• Understand and engage in contemporary and changing communication trends.
• Excellent MS Office skills
• Proficient in computer literacy, including the use of relevant software and reporting.
• Good people skills and relationship building
• Attention to detail.
• Time management
• An innovator and creative
• Good organisational & planning ability
• Goal and deadline driven.

 Key areas of responsibilities:

• Conduct regular infield pest control audits, reviews & assessments on customer premises.
• Continued communication and interaction with external clients
• New Product and infield trials in conjunction with CoE.
• Internal Training and Customer Education
• Supervise HACCP & Food Clients in basic installations from time to time.
• Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date.
• Follow up on actions and recommendations to ensure compliance between Supercare and Customer
• Compile and communicate Monthly QA reports.
• Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance.
• Ensure the correct use of company Approved Product List (APL) and report on non-compliance.
• Must be able to travel and no fear of flying.