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At Empact we are on a journey - a journey to do our best and be the best for our people, our clients, our partners, our community and our planet.
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The main purpose of the job:
The incumbent will be responsible to ensure that suppliers’ accounts are correct and paid.
Desirable Education and experience:
- Matric with certificate in Finance
- Degree/Diploma Preferred
- 2 years’ previous experience in Accounts Payable team.
- Experience in managing an area of a payments book exceeding 50 suppliers.
- Good people skills.
- Excellent MS Office skills
- Trained and with moderate exposure to the SAP Finance module - specifically accounts payable transactions.
Key areas of responsibility:
- To reconcile vendor ledgers to supplier statement by calendar month.
- Resolving supplier queries timeously. Engage with suppliers, procurement, Finance Business colleagues, Unit Managers, and Regional Managers where required.
- Arrange and attend in person or online meetings with suppliers where required.
- Performing invoice / credit note verification.
- Investigating price and quantity variances on invoices and requesting credit notes from suppliers where required.
- Make payments timeously per payment terms and send out payment remittances to suppliers.
- Requesting copies of outstanding invoices, PODs, credit notes, claims, and statements from units and or suppliers.
- Ensure invoices are only captured once, either in Worksmart or SAP.
- Blocking invoices for payment where they are under investigation and unblock once cleared.
- Verifying payment proposal items against reconciled accounts and supporting documents
- Updating vendor files via procurement with accounting clerk information monthly.
- Reviewing and maintaining GR/IR account by processing all valid invoices and credit notes, by deadline set
- Take ultimate responsibility for supplier-related actions/issues/problems until they are resolved.
- Control sheet and final Vlookup completion by deadline set.
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Minimum requirements
Qualifications and Experience:
- B-Tech / National Diploma Environmental Health
- National Diploma Food Technology or Food Science with supplementary safety, environmental, health or risk management training NEBOSH.
- Minimum of 5 years Industry experience –in food production / food manufacturing / auditing of food safety management systems
Requirements:
- Be able to work with a variety of different people and across all levels of the organisation.
- Be able to handle heavy workload.
- Working within a multi-disciplinary team to achieve the overall HSE and risk management objectives of the organization.
- Handle challenging situations and customers (internal and external).
- Own Care, Driver's License and Willing to Travel to units in remote locations.
Job description
- Develop, implement and monitor HSE policies, procedures and reporting throughout the business.
- Develop, review, and update the Integrated Risk Management System and documentation.
- Conduct pre-mobilization risk assessments on new sites and work with the sales and operations teams to identify risk factors and suggest mitigation measures.
- Conduct scheduled food unit audits.
- Compile reports of all site visits and audits, classifying and detailing non-conformances and suggesting corrective action (where appropriate).
- Actively contribute to the development of training material content.
- Conducts on-site HSE training of unit managers, catering managers and regional managers, as and when required by the business.
- Work closely with the Incident Management Controller on the reporting and classification of incidents.
- Investigate and verify incident classifications and verify the incident log on a monthly basis and ensure the close out of all incidents following a robust investigative process.
- Assist the operations team in conducting Root Cause Analysis (RCA), and follow up to ensure that corrective actions are implemented. Make policy recommendations to the business following on from incidents and near misses.
- Assist the units in updating and maintaining their Certificate of Food Premise Acceptability (COFPA) and other legal requirements.
- Keep up to date with changes in current legislation and inform the business accordingly.
- Act as liaison with all related governmental bodies and regulating agencies.
- Maintain updated electronic copies of the various acts and regulations.
- Liaise with the local Environmental Health Practioners (EHP), Department of Health officials, fire department etc.
- Prepare, submit and present reports, statistics and trend analysis related to HSE performance.
- Attend regular meetings with regional managers where you will provide feedback to the business in terms of HSE compliance and opportunities to improve.
- Plan properly for all travel and control all expenses in line with the HSE budget requirements.
- Adhere to the company Business Code of Ethics and rules of confidentiality.
- Be professional in all communication channels and keep your colleagues and units informed of any developments or changes relevant to their daily duties.
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The Main Purpose of the job
We are currently looking for an experience Store Manager to join our team, the successful candidate will administer and control stock, liaise directly with the supplier and staff as well as supervise the store associate.
Education and Experience required:
- 2 Years’ Experience working in a logistics environment
- Matric or Logistics qualification
- Experience working in a hospitality environment would be preferred but not essential as training will be provided
- Worksmart and SAFRON experience will be an advantage
- Supervisory experience would be an advantage
Knowledge, Skills and Competencies:
- Computer literacy
- Ability to work with numbers and calculations
- Planning and organization skills
- Time management skills
- Communication skills
- Ability to work autonomously and under pressure
- Ability to delegate
Key areas of responsibility:
- Administer and control stock
- Communicate directly with the supplier and staff
- Supervise store associate
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Purpose of the role:
- A proactive, experienced sculler for an upmarket establishment.
Education and Experience:
- Work experience as a Sculler, Dishwasher, Busser, Food Runner or other entry-level role in a restaurant and face paced events environment a plus
- Flexibility to work in shifts, including weekends, evenings and holidays
- Understanding of hygiene and food safety rules
- Physical ability and stamina to carry heavy trays, push heavy carts and stand for long hours
- Ability to multitask and remain calm and professional in a fast-paced environment
- Ability to be cross trained in all areas of the cleaning department
- Ability to speak, read, and understand English
Key Areas of Responsibility:
- Wash dishes, glassware, flatware, pots, or pans, using dishwashers or by hand.
- Maintain kitchen work areas, equipment, or utensils in clean and orderly condition.
- Place clean dishes, utensils, or cooking equipment in storage areas.
- Sweep or scrub floors. Clean ceilings and walls and overall sanitation duties
- Operates equipment in an efficient and safe manner.
- Maintain the restaurant with regards to cleanliness, neatness and customer accessibility
- Other duties as assigned by management
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Purpose of the role:
The successful applicant will be responsible for the smooth operation of functions as well as production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.
Education and Experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience working as a Functions chef is compulsory
- Experience with stock control, ordering and receiving
- Food skills essential
Key Areas of Responsibility:
- Oversee smooth operation of Functions
- Responsible for food functions
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
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The successful applicant will be responsible for overseeing smooth operation of kitchen production, maintain consistency in all menu items and assist with monitoring inventory and communicating needs to the catering manager.
Desirable education and experience:
- Matric is essential
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory
- Minimum 2 Years’ experience of progressive/kitchen management is compulsory
- Must be computer literate
- Experience with stock control, ordering and receiving
- Hospital Catering experience
- Knowledge of Special diets
Knowledge, skills and competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining
- Knowledge of South African and industry specific laws
- Management Skills
- Communication Skills
- Computer literate
Key areas of responsibility:
- Oversee smooth operation of kitchen production
- Maintain consistency for all menu items
- Assist with monitoring inventory and communicating needs to the catering manager
- To ensure portion control, preparation and storage methods thereby avoid waste and keep costs down
- Delivering excellent service
- To assist in all food production areas with basic food preparation in accordance with menu cycle requirements
- To assist in completion of relevant paperwork reproduction and wastage sheets, cleaning records, etc
- To help with regular stock takes as and when required
- To maintain temperature records as required and to report any variance
- Analyse and manage effectively all in unit costs
- All food wastage to be recorded and minimised
- Be prepared to assist colleagues in a willing and positive manner including assisting with other duties as required
- Support, train, coach and develop team
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The Main Purpose of the job
The incumbent will be responsible for all aspects regarding stock management, waste management, HSE. Develop a work culture that fosters application competence, service excellence and customer focus and business process knowledge. He/she will ensure client satisfaction, business retention and business profitability whilst upholding the company policies and procedures.
Education and Experience required:
- Matric / Grade 12
- Minimum of 2 years’ experience in a similar role.
- Working experience in cleaning and hygiene or similar environment.
- Experience in data capturing of purchase order and supplier invoices on the SAP system.
- Understanding of stock receiving and issuing.
- Computer literacy with Microsoft Office, particularly Excel experience.
- Stock taking with basic understanding of debtors and creditors.
- Exposure to Industrial Relations is advantageous.
- Customer service experience.
- SAP experience.
- Sound numeric and administration skills.
- Valid driver’s licence and reliable transport.
Knowledge, Skills and Competencies:
- Passionate about delivering a world class service to our clients.
- Fully computer literate
- Proactive approach
- Good numeric and administrative skills
- Planning and organizational skills
- Good interpersonal skills
- Ability to work as a team but also willing to act on their own initiative.
- Acts with honesty and integrity.
- Excellent communication skills
- Multi-lingual advantageous.
- Professionalism
- Co-operative nature.
- Reliable and dependable.
- Deadline driven – willing to work overtime as and when required.
Key areas of responsibility:
- Generating purchase order for both Cleaning and Hygiene divisions accurately.
- Liaise with suppliers on lead time of deliveries.
- Goods receipting of supplier invoices according to company procedures.
- Manage and maintain the ME2L (Open purchase order report)
- Issuing of stock to clients.
- Adhere to all ISO policies and procedures.
- Ensure all Rechargeable revenue is invoiced to the clients on a daily basis.
- To maintain an accurate and up to date filing system.
- Take part in monthly stock take.
- Assist with variance investigations.
- To do monthly cycle counts
- To assist in other dept as and when needed
- To gain full knowledge of stores space in order to assist in all areas
- Accurate issuing of stock to all contracts
- Creditors and debtors queries to be solved and actioned
- Generating intercompany po’s
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Supercare is always looking for Sales Executive who will be responsible for sales within the Cleaning, Hygiene & Pest Control service lines, while ensuring consistent, profitable grow the in sales revenues
Knowledge, skills and competencies required:
- MS Office – Excel and PowerPoint intermediate level compulsory
- Tech savvy
- Cold calling and telemarketing
- Proven sales track record on sales targets achieved
- Excellent communication and presentation skills (written and verbal)
- Good interpersonal skills
- Demonstrate a high degree of honesty, integrity, diligence, charisma, innovation and customer-service
- attitude
- Ability to interact with clients at all levels
- Assertive with professional etiquette
- Trustworthy
- Attention to detail
- Ability to network and build relationships with ease
- Be able to gather information and correctly translate into solutions
- Strong sales closing ability
- Ability to easily work with mathematical calculations
- Presentable and professional
- Perseverance throughout the sales process
- Strong time-management
- Deadline driven
- Goal Orientated
- Required to travel long distances from time to time and required to stay overnight from time to time
- Demonstrates a drive to succeed and can work independently to build a pipeline of potential business in order to grow company revenue
- Plan and prioritize business opportunities
- Demonstrates ability in problem solving and negotiation with special emphasis on closing the sale
Key areas of responsibility:
- Source new business
- Conduct client needs analysis and prepare custom solution proposals
- Work with a defined sales quota and focus on initiating relationships with multi-level decision-makers
- through phone, marketing, e-mail / direct mail campaigns, in-person contacts / cold calling, networking,
- and presentations
- Accurately and efficiently prepare costings for new business with maximum margins
- Ensure contracts are correctly signed and filed for new business
- Plan, set budgets and targets
- Prepare realistic and opportune quotes and present to potential clients
- Prepare best in class proposals which clearly set out terms and conditions, service offering, and which
- honestly displays the organization’s service offerings per each contract/ tender
- Research and build intelligence on prospective customers within your target profile
- Develop, build and maintain strong relationships with potential customers
- Work closely with the Key Accounts Executives on Key account clients
- Work with all internal stakeholders to develop innovative and creative solutions which aid in identifying
- new business and increasing existing business
- Ensure that all monthly targets are met on all service lines
- Adhere to document and commission submission timelines as well as company policies and procedures
- Sustain sales activity
- Accurately manage appointments and sales diary
- Build achievable sales pipeline
- Update the Online Portal with accurate information and quotes
- Keep abreast of changes in technology, sector legislation and respective industries within your portfolio
- Be an active participant in sales meetings and idea workshops
- Attend client events maintain relationships and create further liaisons
- Build and sustain an effective working relationship between sales and operations
- Handle all sales queries in a professional and timeous manner
- Weigh opportunity costs of potential business by altering costings and customizing proposals to provide
- great alternatives to meet client expectations
- Effectively manage section 197 agreements and work with all stakeholders for consensus before signoff
- Formally introduce operations staff to new clients before commencement of any contract
- Ensure operational staff receives the correct documentation to commence work
- Provide onsite assistance on start of contract and where necessary
- Ensure that a sufficient hand over is done at the beginning of a new contract or an additional service
- contract
- Follow-up with operations to ensure that contract is functioning in accordance with the service level
- agreement
- Prepare and present on sales reports
- Assist with training of new sales employees
- Survey prospective client’s premises prior to compiling quotation
- Able to handle a number of different assignments at the same time
- Co-ordinate tenders between the necessary key role-players to ensure deadlines are met
- Maintain relationships and co-ordination between all internal and external stakeholders
- Provide effective and professional after sales service to clients
Education and Experience required:
- Minimum of 3 years’ experience in a service industry
- Experience in selling soft services /similar services
- Experience in solution selling
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- No less than 2 years driving experience
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The main purpose of the role
The Executive Chef is responsible for overseeing, planning, and managing food preparation in the commercial kitchen(s). They are the Key Leaders of the operations. The skills that the individuals perform include a range of duties including planning menus, training new staff, and recording inventory.
The Executive Chef is responsible for planning and directing food preparation in kitchens in collaboration with the Sous Chefs and Team. This involves a large degree of managing other kitchen staff, as well as keeping an eye out for problems that arise in the kitchen and seizing control of a situation at a moment’s notice. Proactive Management is the Key.
Required minimum education and work experience.
- Matric qualification is preferable.
- 5-10 years of proven experience as Executive Chef
- Desirable overseeing more than one outlet,
- Degree in Culinary science or related certificate/ diploma
- Staff Compliment of over 50 to 100 employees.
Other requirements:
- Own Car and Drivers Licence Essential
Key Performance Areas
Management of Food Preparation and Presentation
- Directing food preparation in collaboration with the team and management.
- Taking responsibility for more technical elements of cuisine.
- Provides quality plates and meals, including in both design and taste.
- Responsible for the smooth running of both kitchen departments.
- Developing unique and appropriate menus with new or existing creations ensuring a variety and quality of the servings
- Timeous production of quality food at an optimal cost under hygienic conditions
- Assisting and directing kitchen staff in meal preparation, creation, plating, and delivery
- Ensuring proper portion control is always managed.
- Supervising all food preparation daily
Management of Kitchen
- Leadership of the Kitchens
- Managing the kitchen staff, schedule management, and handling disciplinary and HR issues.
- Being the voice of the kitchen when communicating with servers
- Maintaining the kitchen and all surrounding areas in conditions that meet the company standards and health regulations
- Ensure kitchen equipment is maintained and functioning at all times
- Ensure staff have required utensils
- Ensure all kitchen staff is wearing the correct uniform at all times
Inventory and Costing Management
- Identify ways to reduce spoilage/waste of infrequently used items.
- Assists with menu planning, inventory, and management of supplies.
- Monitoring inventory and only purchasing supplies and food from approved suppliers together with the office administrator and head chef
- Ensure stock levels are sufficient and new stock is ordered timeously following company procedure and providing relevant reports thereof.
- Daily Tiebacks conducted and signed off.
- Must have Knowledge and understanding of Budget Management
Leadership
- Have Leadership skills that will allow operations to run in case of absence.
- Ensure respectful communications with customers and suppliers when handling queries.
- Ensure good relationships and teamwork is maintained with staff and aid resolve queries.
- Ensure good relationships exist with suppliers, customers, intercompany departments, and related parties.
- The Head Chef leads a team of chefs in cooking and preparing meals, including checking food quality and overseeing cooking techniques.
Human Capital Management
- Conduct bi-annual performance reviews with staff members under your supervision
- Ensure staff morale is maintained and improved over time
- Identify, support, and raise staff training needs
- Execute staff disciplinary processes as per Company policy
- Determine required staff complement per shift to meet the demands of the business together with the admin department.
Occupational Health and Safety
- Responsible to enforce the Company’s OH&S policies and procedures daily.
- Experience in the ISO22000 management of a Kitchen
- Ensure staff is trained in all OH&S aspects and adheres to the requirements.
- Identify risk areas to ensure all OH&S regulations are adhered to
- Completing food hygiene documents to comply with the law and writing environmental health reports when necessary.
Reporting Structure
- This role has a matrix reporting structure to the Project Manager, Regional Manager, and General Manager
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Main purpose of the job
The incumbent will be required to deliver a quality pest elimination inspection and treatment service to Supercare customers; covering a geographical area containing key business accounts, solving their problems and providing a 1st class service
Education and experience required:
- Minimum grade 12 and or 3 - 5 year pest elimination qualification
- Strong planning, organisational and prioritisation skills
- Proactive, analytical, logical and disciplined approach to problem solving
- Self-motivated and ability to work unsupervised on own initiative
- Excellent verbal and written communication, with the ability to converse at all levels
- Good English language skills – both verbal and literate (additional language knowledge beneficial)
- Flexible, as the job may require travel and additional working hours
- A valid driving license
Knowledge, Skills and Competencies:
- Excellent verbal and written communication skills
- Understand and engage in contemporary and changing communication trends
- Excellent MS Office skills
- Good people skills and relationship building
- Attention to detail
- Time management
- An innovator and creative
- Good organisational & planning ability
- Goal and deadline driven
Key areas of responsibilities:
- Deliver a quality inspection and treatment service to exceed customer expectation and specification
- Provide customers with written evidence of service delivered and advice for maintaining pest free conditions
- Up sell Supercare products and services and/or refer sales enquiries for leads to Sales Executives
- Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation
- Plan work routes efficiently and productively and achieve 100% state of service
- Accurately submit reports and other related paperwork as required at specified time intervals
- Manage a territorial area and all customer contained within it
- Inspect buildings and premises for signs of pests or infestation
- Determine the type of treatment needed to eliminate pests
- Apply pesticides in and around buildings and other structures
- Design and carry out pest management plans
- Create barriers to prevent pests from entering a building
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Overall Purpose of the position:
- To lead and manage all aspects of the HR Department nationwide to ensure compliance with legislation, Human Resource Policies, Procedures, and Best Practice. This encompasses Talent Acquisition, Learning & Development, and Industrial Relations. The Head of Human Resources will also provide leadership, guidance and support to the Business.
Minimum Requirements:
- Degree in Human Resources Management.
- Postgraduate / Honours Degree in Human Resource Management would be ideal.
- Registration with a Human Resource professional body would be advantageous.
- 8-10 Years’ experience in human resource general management, of which 5 years is in a management capacity.
- Driver’s License and required to travel nationally.
Key Performance Area:
Strategy contribution and implementation:
- Contribute towards the development of the Divisional Strategy in collaboration with the Managing Director.
- Provide input into Group HR policies, procedures and business processes, in accordance with best practice for review and approval by the Chief People Officer.
- Manage HR risks within the specific business line, through the identification of risks and development of risk mitigation plans.
- Keep abreast of changes to HR legislation and conduct ongoing research and review of best practice standards and norms to contribute to the improvement of the effectiveness and efficiency of the HR function.
- Produce monthly and quarterly reports on the performance of Human Resources within the specific business line.
- Collaborate with the Managing Director on the implementation of change initiatives within each business line to embed the necessary HR changes.
Talent Retention:
- Provide advise to business on talent retention initiatives, for example implement Employee Value Proposition (EVP).
- Implement appropriate reward initiatives in order to retain talent.
- Identify business line specific retention risk such as the potential loss of critical skills and develop effective mitigating strategies.
- Develop retention strategies in the relevant business line in conjunction with the Managing Director.
- Advise business on succession planning and implement the development of succession plans with the Managing Director within the specific business line and oversee the maintenance of such succession plans.
- Implement the talent management process including oversight of career development for staff within the specific business line.
Performance Management:
- Manage Performance Management System (PMS), within the specific business line.
- Manage the development of Personal Development Plans (PDPs) and monitor the implementation thereof.
- Monitor compliance to the Performance Management Policy and Procedures.
- Ensure training of staff within the specific business line on the PMS.
- Provide guidance and advise to the HR Team in accordance with the Performance Management Policy.
- Ensure maintenance of accurate records of assessments and evaluations across each business line.
- Contribute towards the process of annual performance rewards and provide recommendations to the Managing Director.
General HR & Advisory Support:
- Manage and lead the recruitment and selection process to ensure the attraction, retention, and development of high potential talent.
- Monitor and ensuring compliance to the recruitment processes and system.
- Provide advisory support to management and staff on recruitment, employee relations, training and development processes and interventions.
- Guide Management on a wholistic IR management approach to ensure fair and respectful treatment of employees.
- Analyze the training needs across the Division in collaboration with the Managing Director.
- Oversee induction programmes for all new staff members within the specified business.
- Provide advice to the HR Team and business line management teams on HR policies, procedures, and best practice.
Budget Management:
- Contribute towards the preparation of the annual budget for the specified business line, in accordance with financial policy and procedures, in collaboration with the Managing Director.
- Monitor expenditure against approved budget, providing variance analysis and monthly reporting.
- Authorise expenses aligned to the approved budget, as per Delegation of Authority
Staff Management:
- Manage the recruitment of direct reporting line in accordance with company policy and procedure, and in consultation with the Managing Director.
- Develop performance Contracts for subordinates and conduct performance reviews to measure performance against agreed objectives, identifying training.
- Contribute towards the development of the division’s Succession Plan, Employee Retention Strategy.
- Manage the initiation and coordination processes for discipline and workplace conflict.
Competencies:
- Sound knowledge of applicable Labour Law and HR legislation.
- Sound knowledge of HR Best Practice.
- Sound knowledge of HR Systems, Policy and Procedures.
- Sound knowledge of Risk Management and Business Management Principles.
- Sound knowledge of Financial Principles.
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Overall Purpose of the position:
- To lead and manage all aspects of the HR Department nationwide to ensure compliance with legislation, Human Resource Policies, Procedures, and Best Practice. This encompasses Talent Acquisition, Learning & Development, and Industrial Relations. The Head of Human Resources will also provide leadership, guidance and support to the Business.
Minimum Requirements:
- Degree in Human Resources Management.
- Postgraduate / Honours Degree in Human Resource Management would be ideal.
- Registration with a Human Resource professional body would be advantageous.
- 8-10 Years’ experience in human resource general management, of which 5 years is in a management capacity.
- Driver’s License and required to travel nationally.
Key Performance Area:
Strategy contribution and implementation:
- Contribute towards the development of the Divisional Strategy in collaboration with the Managing Director.
- Provide input into Group HR policies, procedures and business processes, in accordance with best practice for review and approval by the Chief People Officer.
- Manage HR risks within the specific business line, through the identification of risks and development of risk mitigation plans.
- Keep abreast of changes to HR legislation and conduct ongoing research and review of best practice standards and norms to contribute to the improvement of the effectiveness and efficiency of the HR function.
- Produce monthly and quarterly reports on the performance of Human Resources within the specific business line.
- Collaborate with the Managing Director on the implementation of change initiatives within each business line to embed the necessary HR changes.
Talent Retention:
- Provide advise to business on talent retention initiatives, for example implement Employee Value Proposition (EVP).
- Implement appropriate reward initiatives in order to retain talent.
- Identify business line specific retention risk such as the potential loss of critical skills and develop effective mitigating strategies.
- Develop retention strategies in the relevant business line in conjunction with the Managing Director.
- Advise business on succession planning and implement the development of succession plans with the Managing Director within the specific business line and oversee the maintenance of such succession plans.
- Implement the talent management process including oversight of career development for staff within the specific business line.
Performance Management:
- Manage Performance Management System (PMS), within the specific business line.
- Manage the development of Personal Development Plans (PDPs) and monitor the implementation thereof.
- Monitor compliance to the Performance Management Policy and Procedures.
- Ensure training of staff within the specific business line on the PMS.
- Provide guidance and advise to the HR Team in accordance with the Performance Management Policy.
- Ensure maintenance of accurate records of assessments and evaluations across each business line.
- Contribute towards the process of annual performance rewards and provide recommendations to the Managing Director.
General HR & Advisory Support:
- Manage and lead the recruitment and selection process to ensure the attraction, retention, and development of high potential talent.
- Monitor and ensuring compliance to the recruitment processes and system.
- Provide advisory support to management and staff on recruitment, employee relations, training and development processes and interventions.
- Guide Management on a wholistic IR management approach to ensure fair and respectful treatment of employees.
- Analyze the training needs across the Division in collaboration with the Managing Director.
- Oversee induction programmes for all new staff members within the specified business.
- Provide advice to the HR Team and business line management teams on HR policies, procedures, and best practice.
Budget Management:
- Contribute towards the preparation of the annual budget for the specified business line, in accordance with financial policy and procedures, in collaboration with the Managing Director.
- Monitor expenditure against approved budget, providing variance analysis and monthly reporting.
- Authorise expenses aligned to the approved budget, as per Delegation of Authority
Staff Management:
- Manage the recruitment of direct reporting line in accordance with company policy and procedure, and in consultation with the Managing Director.
- Develop performance Contracts for subordinates and conduct performance reviews to measure performance against agreed objectives, identifying training.
- Contribute towards the development of the division’s Succession Plan, Employee Retention Strategy.
- Manage the initiation and coordination processes for discipline and workplace conflict.
Competencies:
- Sound knowledge of applicable Labour Law and HR legislation.
- Sound knowledge of HR Best Practice.
- Sound knowledge of HR Systems, Policy and Procedures.
- Sound knowledge of Risk Management and Business Management Principles.
- Sound knowledge of Financial Principles.
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The main purpose of the job:
The incumbent will be responsible to execute financial administrative tasks including financial reporting relating to food units. Assist the Management Accountant in providing finance support to the operations, finance team and functional heads.
Desirable education and experience:
- Matric plus relevant tertiary Accounting qualification
- 5 years’ experience in Finance
- SAP Experience required
- CSFAB/AS400
- MS Office and Advanced Excel
- Ability to complete and manage the month end process
- Experience in managing an area of a debt book exceeding 30 clients
- Knowledge of Credit Management
- Strong business planning, budgeting, forecasting and financial modelling skills
- Ability to quickly analyse and manipulate large quantities of financial data, drawing out key matters of significance
- Ability to work under pressure in a deadline driven environment (prepared to work overtime as and when required)
- Own Transport
- Overnight business travel
Knowledge Skills and Competencies required:
- Good numeric and administration skills
- Attention to detail and methodical
- Staff management skills
- Time management skills
- Deadline Driven
- Ability to work in a team
- Leadership skills
- Must be able to work in a high-pressure environment
- Excellent communication skills
- Good phone etiquette
- Good numeric and administration skill
- Good interpersonal skills
Key areas of responsibility:
- Completion of full month end process for more than 25 units. This includes, analysis of financial results, preparation of invoices, preparation of monthly journals, presentation of financial results to management accountant and regional manager, reconciliations, multiple checks and balances
- Analyze monthly trading and explain variances identified to Regional Managers and Management Accountant
- Monthly results sign off process with Regional Managers and Management Accountant
- Preparation of invoices and following up on payments
- Allocate receipts on a timely basis (following up with clients regarding payment, following up regarding remittance advises for unallocated receipts, processing of all cash received into bank account on a daily basis and allocate payments on receipt of remittance advices timeously)
- Monitoring weekly and monthly closures of units in the various accounting systems
- Providing the business unit and/or regional teams with all the reporting required to help them manage their areas including monthly summaries of actual performance (Income statements with breakdowns)
- Weekly GP and stock level monitoring
- Provide on-going/adhoc reporting and analytical support,
- Preparation of General Ledger recons
- Ensure adherence to the company policies and procedures on a monthly basis
- Check monthly/daily workflow from units
- Take ultimate responsibility for customer related actions/issues/problems until resolved
- Assist in preparation of annual budgets
- Assist in preparation of forecasts
- Providing assistance to unit managers and in-unit staff with all financial queries
- Visiting sites and performing audits
- Take lead for ensuring finance interfaces in place for unit mobilizations and demobilizations
- Assistance with year end audit
- Other finance related tasks
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Purpose of the role:
The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs
Education and Experience:
- Minimum of 3 years’ experience in Service Industry – preferably from a solution contract sales industry
- Tertiary qualification (preferred)
- Valid SA driver’s license and own vehicle
- Experience in selling soft services /similar services would be an advantage
Knowledge skills and experience:
- Knowledge of the relevant cleaning sector
- Knowledge of South African and industry-specific laws
- Knowledge of MS Office; specifically Excel and Word
- Knowledge of HSE
- Proactive approach and attention to detail
- Professional
- Customer service skills
- Management skills
- Communication skills
- Ability to manage and ensure cost remain within the budget and promote costs saving where achievable
- Ability to draft, extract and analyze reports
- Excellent interpersonal and leadership skills
- Sound administration skills
- Ability to adapt to a changing environment and prioritise effectively
- Ability to work flexible hours when required
Key Areas of Responsibility:
- Maximize the utilization of workforce, supplies and equipment
- Ensure financial performance achieves targets in revenue and margin growth
- Managing the cost and quality for labour, materials, supplies and subcontracted service
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Main Purpose of the job
The Successful applicant will be responsible for all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.
Desirable Education and experience:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex food service operations experience is highly desirable.
Knowledge, Skills, and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
go to method of application »
Main Purpose of the job
The Successful applicant will be responsible for all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.
Desirable Education and experience:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex food service operations experience is highly desirable.
Knowledge, Skills, and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
go to method of application »
The Main Purpose of the job
The successful applicant will be responsible for managing all subordinate staff on the integrated services in accordance with sector strategy, contract specifications and statutory regulations. This will include providing operational support, oversee client services, training, audits, and industrial relations related issues in the designated areas. Managing operational costs
Education and Experience required:
- Grade 12
- Minimum 5 Years’ experience in cleaning and Health Care is compulsory
- A valid driver’s license
- Experience in highly commercial and sensitive markets is compulsory
- Project Management experience in cleaning would be an advantage
Knowledge and Skills:
- Knowledge of the relevant cleaning, hygiene, and pest sector
- Knowledge of South African and industry-specific laws
- Knowledge of MS Office; specifically excel and word
- Proactive
- Professional
- Customer service skills
- Management skills
- Communication skills
- Ability to balance the budget and save on soft costs
- Ability to draft and extract reports
- Attention to detail
Competencies required:
- Problem solving & decision making, Customer Relationship Building, Communication, Team Leadership, Financial & Business acumen, Assertiveness; Negotiation; Analytical Thinking; Tolerance for Stress; Resilience
Key areas of responsibility:
Employee Management
- Manage all subordinates in accordance with sector strategy, contract specification, and statutory regulations
- Ensure that all subordinates adhere to working standards as per the respective service level agreement and Business Standards
- Ensure that company image and reputation is upheld, and employees adhere to uniform regulations
- Arrange counselling and effect wellness campaigns within each site
- Monitor and verify employee time schedules as per shift agreements
- Employees leave management
- Regularly communicate changes and general information to all employees per site
Industrial Relations Support
- Maintain discipline by using the company’s disciplinary code and procedure, as well as attending to grievances.
- Preparation of contingency plan for strikes and stay away.
- Appraising staff by way of verbal direction and performance appraisal for supervisory level and above.
- Adherence to company policy and procedure
- Manage Union relationships
Recruitment
- Efficiently source temporary employees in accordance with labour legislation and internal process and policy
- Ensure that employee head count on site is in line with the agreed head count costing
- Approval process to be followed when hiring new staff
- To ensure that staff members sign their engagement contract before they start work on site
- To ensure that all onboarding forms are submitted to payroll on time
Systems and Process
- Ensure that PRP hours are approved on time
- Adhere to on time salary payments
Site management
- Ensure that correct resources and employees are transported to site
- To carry out regular inspections
- To be responsible for the prompt attention to the communications book procedure.
- To attend certain regular meeting with clients, where minutes need to be taken.
- All problems to receive prompt action
- Usage of the AM tool for each site
- Audits and inspections
- Site inspections on regular basis
- Maintain overall client expenses on site
- Business development
- Work with Contract managers to upsell clients
- Build and maintain client relationships
- Have an in-depth knowledge of business products and value proposition
Training & development
- Annual training for staff
- On the job training
- Statutory training for the staff
- Learnerships
- Talent and Incubation nuclease
Health & Safety
- Hazard Identification and Risk Assessments are completed
- Equipment is in good working order.
- Uniforms are sufficient and in good condition.
- Personal Protective Equipment is supplied as per site and scope hazards identified.
- Toolbox talks are done twice a week by the Contract Manager.
- Current Safety Data Sheets are available on chemicals used on site.
- Staff medicals where necessary are available.
- Waste Management Procedures are followed on site
go to method of application »
Main Purpose of the job
The Successful applicant will be responsible for all food service-related activities which include managing daily operations of the kitchen area, implementation of the production process, managing food/labour costs and an overall understanding of HACCP.
Desirable Education and experience:
- Relevant tertiary qualification in food and beverage services or culinary arts is compulsory.
- Minimum 3 Years of experience of progressive/kitchen management is compulsory.
- Experience working within budget guidelines to deliver results is compulsory.
- High Volume, complex food service operations experience is highly desirable.
Knowledge, Skills, and Competencies:
- Knowledge of the catering environment ranging from fine dining to restaurant dining.
- Knowledge of South African and industry-specific laws.
- Customer Service Skills.
- Management Skills.
- Communication Skills.
- Exceptional Functions Skills.
- Ability to balance the budget and save on soft costs.
- Computer literate.
Key areas of responsibility:
- Managing daily operations of the assigned unit.
- Implementation of the production process.
- Managing food/labour costs
- Overall understanding of HACCP.
go to method of application »
Main purpose of the job:
Empact Group is seeking an incumbent that will be responsible to execute tasks relating to billing operations.
Desirable education and experience
- Minimum 2 years previous experience in a billing or equivalent role.
- Experience in managing an area of a customer book exceeding 500 customers and 500-600 billings events per month.
- Good people skills.
- Good communication skills-telephonic and face to face.
- Knowledge of Credit Management.
- Knowledge of Credit Bureau.
- Knowledge of Credit Act/Company’s Act.
- Excellent MS Office skills.
- Trained and with moderate exposure to the SAP finance (AR)and Sales and Distribution (Billing) modules
- Ability to work under pressure and deadline driven.
- Honesty
- Initiative
- Flexibility
Key areas of responsibility:
- Maintain Customer Master data on SAP.
- All changes to Master data.
- Ensure all the correct customer information is entered into SAP to ensure that the customer will receive their monthly invoice.
- Create/amend contract/once off billing in SAP.
- Ensures that all changes for the billing run are completed as per the centralized billing timetable.
- Understand and document any complex Client specific invoice Process in order for the invoice to be authorized and paid.
- Ensure the invoice process is agreed by the Management Accountant and Regional Manager.
- Contact all new customers to understand their invoice workflow requirements.
- Attach all required supporting documentation, as required by the client, to the invoice and/or statement in readiness for the distribution to the customers.
- Distribute billing documents to the customer as agreed by the relevant Regional Manager.
- Offset Intercompany bills against PO and GRV and ensure the balance for region is zero at month end this will be centrally managed from the Head Office. In region is to ensure that all documents are authorized by the relevant parties and sent to Head Office for clearing as per the deadlines.
- Receive queries relating to billing and related document. Channel any additional queries to either the Regional Manager, Sales, Accounts Receivable Clerk or Operations as required.
- Resolve billing queries if Credit Note due send request to Regional Manager.
- Raise all Credit Notes and ensure they have been approved as per the terms specified in the Delegation of Authority.
- Send Credit Note to customer.
- Complete weekly/monthly ad hoc reports on billing, credit and price increases.
- Communicate billing timetables and deadlines to operational monthly and ensure all documents are received on time.
- Ensure the completion of the customer’s credit check performed by the Sales department.
- Checking accuracy of Customer Master data as presented by the Sales department.
- Ensure compliance with the KFC framework for billing.
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Main purpose of the job
The incumbent will be required to provide effective Quality Assurance Control and Auditing, and to ensure compliance of divisional quality standards within the business unit. Furthermore, ensuring full compliance with service/company procedures. Special focus in assuring quality service to all customers and full compliance to H&S measures.
Education and experience required:
- Full National Certificate in Pest Control or Field Biologist NQF level 5
- Strong planning, organisational and prioritisation skills
- Proactive, analytical, logical, and disciplined approach to problem solving.
- Self-motivated and ability to work unsupervised on own initiative.
- Excellent verbal and written communication, with the ability to converse at all levels.
- Good English language skills – both verbal and literate (additional language knowledge beneficial)
- Flexible, as the job may require travel and additional working hours.
- A valid driving license.
- A minimum of 8 – 10 years’ experience
Knowledge, Skills and Competencies:
- Excellent verbal and written communication skills
- Understand and engage in contemporary and changing communication trends.
- Excellent MS Office skills
- Proficient in computer literacy, including the use of relevant software and reporting.
- Good people skills and relationship building
- Attention to detail.
- Time management
- An innovator and creative
- Good organisational & planning ability
- Goal and deadline driven.
Key areas of responsibilities:
- Conduct regular infield pest control audits, reviews & assessments on customer premises.
- Continued communication and interaction with external clients
- New Product and infield trials in conjunction with CoE.
- Internal Training and Customer Education
- Supervise HACCP & Food Clients in basic installations from time to time.
- Assist Customers with Audit preparations, ensuring all documentation is at hand and up to date.
- Follow up on actions and recommendations to ensure compliance between Supercare and Customer
- Compile and communicate Monthly QA reports.
- Ensure all H&S Practices are in place for PPE/PPC and report on non-compliance.
- Ensure the correct use of company Approved Product List (APL) and report on non-compliance.
- Must be able to travel and no fear of flying.
Method of Application
Use the link(s) below to apply on company website.
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