Latest Job Openings at FirstRand Group

As part of our talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Role summary:

• As a senior support engineer in the Virtual Desktop Infrastructure Service (VDI) you would be responsible for coordination of the delivery, operational support, maintenance, and implementation of VDI services to the bank’s internal stakeholders and users. This includes implementations both on premise and through public cloud providers.
• The key focus is on delivering quality through a Service Delivery approach to ensure consistent and continuous VDI solutions and technologies are successfully deployed to meet the Technology Infrastructure objectives.
• The role requires a diligent and meticulous approach to maintaining and innovating the current estate whilst ensuring that new technologies are investigated and presented to ensure the VDI solutions are always at the forefront of innovation
• The ideal candidate possesses strong organizational and communication abilities and must be able to address multi-faceted high impact issues effectively and in a collaborative manner.

You will be responsible for:

• The senior support engineer takes full end to end ownership and works with various stakeholder to resolve any production related incidents in relation to supported platforms.
• The role requires the individual to serve as the subject matter expert (SME) for various technical aspects relating to VDI technologies including but not limited to: VMware - Horizon View, ESXi hypervisor, vSphere, vRealize suite (beneficial) Citrix - Citrix director, NetScaler, App presentation, Virtual Desktops Cloud technologies - Azure virtual desktops and Windows365 desktops, AWS Microsoft - Server (2012-current), Windows (10 and Infrastructure hosting hardware - Cisco UCS and Dell
• A keen understanding with regards to Hosted Desktops requires the individual to have hands on experience with Profile Management, Windows Roaming Profiles, Workspace Environment Management, VDI Policies, Connection brokers and gateways, Load Balancing/GSLB, VDI and Cloud Storefronts, and Multi-site aggregations
• Service management disciplines: Change management – Review and raise change control requests that impact the VDI environment and prepare and execute platform changes. Problem tickets to be identified, raised, and followed through to identify root cause of issues. Assign and action service requests and tasks in timely manner via Service ticketing tool.
• VDI Estate health and Monitoring: Respond to critical monitoring alerts including server alerts and system outages. Review periodic reports of sever health, resource usage, user experience, and overall environment performance Review hardware and software capacity and assist with preparing capacity reports on an on-going basis. Review vendor knowledge base articles and newly released updates Implement robust monitoring of the VDI environment using tools such as Citrix Director, Citrix Command Center, and various other system monitoring tools and scripts
• Technical support: Ensure that all processes have been investigated / considered in obtaining the specifications of the user requirements Manage Business Continuity in relation to Disaster Recovery for the platform. Provides technical direction, supports services both proactively and reactively to maintain the availability and resiliency of system infrastructure in accordance with the SLA Installation, Configuration, and maintenance of Published Application presentation Desktop image creation and management including the operating systems (e.g., Windows 10/11) Setup, optimization, and management of Home Directories and/or share storage locations Profile support and analysis of storage and management with regards to personal and application-related data specific to end user Initiate, support, and drive planning & implementation of new projects through accurate research and diligent delivery to strict timelines
• VDI Estate maintenance: Generate internal knowledge base articles and issue resolution where possible Perform platform maintenance and environment upgrades Identify and address vulnerabilities in the environment by engaging with vendors and internal teams Provide complex problem resolution by interfacing with vendor support to resolve these. Responsible for ensuring that all systems are deployed consistent with group standards and best practices.

We will be a match if you have:

• Degree/Diploma in IT or any related discipline would be advantageous
• Valid vendor accredited certification relating to Virtual desktops (VMware, Citrix, or Microsoft Azure)
• Minimum 5 years technical working experience in set up, configure and support VDIs in a large Enterprise environment.
• Proven working experience with Citrix XenApp 7.x, Xendesktop7.x, Citrix Workspace Virtual App and or VMware Horizon 7.x and or 8.x
• Experience managing hosted desktop in a Windows 2008/2012/2016/2019 environments
• In-depth working knowledge of the Windows environment with at least 3 years’ experience related to Windows server administration and a strong understanding of network topologies and concepts.
• Proven Experience with regards to Provisioning Services
• Proven experience with regards to NetScaler/ADC platform
• Experience with other VDI technologies would be beneficial

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Job Description

To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

• Provide first line support on escalations that are outside of turnaround time.
• Manage all segment leadership requests.
• Report on all Challenges within regions and manage expectations.
• Manage the full process related engagement from submission of quote to completion.
• Proactively support lead usage, assisting with seeking opportunities through adviser tools.
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going.
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets.
• Analyse and develop implementation plan against the forecasted financial budget.
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients.
• Develop and implement practices which build service delivery excellence and implements efficiency models.
• Model and coach behaviours that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Participate in relevant management forums where required and cascades relevant information through team.
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication.

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Job Description

To drive the growth of the business in partnership with Private Advisors, by delivering on strategy, project manage various business development activities and initiatives, and ensure delivery of the portfolio’s key objectives. Critical outputs of the role is to identify leads, support campaigns and build relationships within assigned regions.

• Provide first line support on escalations that are outside of turnaround time.
• Manage all segment leadership requests.
• Report on all Challenges within regions and manage expectations.
• Manage the full process related engagement from submission of quote to completion.
• Proactively support lead usage, assisting with seeking opportunities through adviser tools.
• Drive campaign management in region on all newly launched campaigns, launch, track and keep momentum going.
• Track and contribute to the attainment of the monthly budget, reporting on progress, as well as deriving strategies on how to close gaps in achieving targets.
• Analyse and develop implementation plan against the forecasted financial budget.
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs.
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in.
• Contribute to sustaining a competitive edge through upskilling and coaching frontline advisors on how to effectively upsell clients.
• Develop and implement practices which build service delivery excellence and implements efficiency models.
• Model and coach behaviours that build rewarding relationships, encourage innovations and allow others to provide exceptional customer service.
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders.
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure.
• Participate in relevant management forums where required and cascades relevant information through team.
• Identify opportunities across the business by grouping similar projects to enable the re-use of similar enterprise capabilities to improve efficiencies and manage duplication.

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Job Description

Provide a positive customer experience by being helpful and sensitive to customer transactional needs and expectations as well as educating customers to the correct channel (eChannels and Self Service) whilst adhering to policy and process.

• Leads identified converted into successful sales.
• Ensure activities support cost containment and reduction.
• Educate customers on correct eChannels to maximize channel optimisation opportunities identified aligned to customer needs.
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times.
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs.
• Always conduct themselves in an ethical manner.
• Adhere to the TCF (Treating Customer fairly) principles in all that you do.
• Optimize every customer interaction to migrate cash transactions and/or convert customer to eChannels and encourage use of digital and self-service channels.
• Resolve all customer queries efficiently, and within agreed timelines.
• Achievement of Sales and Service client retention by managing the breakdown activities as listed in the Sales and Service Operation requirements.
• Always comply with procedures and processes contained in the relevant business guidelines and understand the risk associated with decisions.
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience.
• Demonstrates behaviour in support of the organizational values.
• Takes accountability for own performance, personal and career development.
• Maintain an ability to adapt to ever changing business and customer needs.
• Contribute to the overall effectiveness and success of the team.
• Improve knowledge and competencies by completing role specific training as per eCareers

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Dear Future, Claims Technician
The role requires you to administrate claims on service plans, maintenance plans and warranties.

Are you someone who can:

• Claims administration and control
• Interact positively with groups or teams and participate to a learning and growth culture where information is actively shared
• Document and load all repair quotes onto client policy or contract
• Produce high quality work, by adhering to predefined standards and procedures and in accordance with compliance and governance standards
• Contribute to a culture of service excellence, which builds positive relationships and provides opportunity for feedback and exceptional service
• Act responsibly with work related resources to contribute to cost containment
• Continuously assess own performance through seeking timely and clear feedback and request training where appropriate
• Identify and utilise opportunities to assess and improve own performance
• Comply with relevant statutory, legislative, policy and governance requirements and adhere to processes and procedures related to area of specialisation
• Communicate all claims and queries to customers

You will be an ideal candidate if you:

• Red Seal Certificate
• 2 to 3 years’ experience
• Insurance experience advantageous

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you are:

• Adaptable and curious
• Have a proven successful track record.
• Thrive in a collaborative environment

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Job Description

To provide specialist solution advise and to design a solution that best meets the needs of the client To coordinate the implementation of the designed solution, managing the project implementation across the relevant business units

• Prevent losses as result of incorrect business solutions.
• Manage costs / expenses within approved budget to achieve cost efficiencies.
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions.
• Cultivate and manage objective working relationships with a variety of stakeholders, including end-users, SME’s, project managers and senior staff members.
• Execute or Provide assistance with pricing/costing of solutions or business cases.
• Provide advice, assistance or actively participate in formulating and presenting new business or client solutions or proposals to relevant stakeholders. 
• Maintain knowledge on relevant legislative amendments and industry best practices in relation to specific solution requirement.
• Formulate solutions in response to the business vision, mission and objectives, product house and customer requirements and industry initiatives.
• Design a solution which best meets the needs of the client and coordinate the implementation of the designed solution, managing the project implementation across the relevant business units.
• Investigate new solution development and enhancements and assist with preparation of business cases and assist with the specifications thereof.
• Active participation with applicable industry players to ensure standards are set and adhered to.
• In consultation with the product houses and Relationship Managers, design, develop and implement banking solutions that comprise of products from across the FirstRand Group.
• Obtain a thorough analysis of the client's business, process and systems requirements and obtain industry knowledge and understanding of the assigned market segment.
• Translate strategies into actionable goals and execute relevant projects / initiatives aligned to strategic objectives with specific performance measures and control systems to track progress.
• Implement and maintain sound business processes that minimize FNB risk and deliver quality requirements specifications.
• Comply with governance in terms of legislative and audit requirements.

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Job Description

To provide a positive customer experience by being helpful and sensitive to customer needs and aspirations

Offering value adding FNB solutions within a dynamic environment, whilst adhering to policy and process

• Continuously identifying new business opportunities
• Actively grow the merchant base by targeting quality, profitable business as well as cross selling.
• Enter all Qualified leads into the sales pipeline and maintain on a daily basis Actively promote existing product offerings to key decision makers of small and medium sized companies
• Achieve sales call, merchant sign-up and revenue targets
• Keep up to date with product changes and enhancements
• Prepare and present proposals for potential clients
• Enroll of new clients and ensuring they are set up correctly, timeously and accurately
• Ensure that FNB Product/s is actively promoted to establish a presence in the market
• Gather competitor information and act upon such information
• Ensure applications/documentation for new FNB Product/s are fully completed, processed and monitor progress
• Connect with our customers by living up to our brand promise of “how can we help you?” at all times. Treat customers as you would want to be treated
• Converse with our customers in a way that they fully understand and provide helpful solutions and products based on their needs
• Conduct myself in an ethical manner at all times
• Take ownership of solving our customers problems or queries as efficiently and quickly as possible
• Adhere to the TCF (Treating Customers fairly) principles in all that you do
• Meet and exceed monthly sales target
• Maximize cross-sell opportunities identified aligned to customer needs  based customer needs analysis
• Use opportunities identified to increase market share
• Ensure activities support cost containment and reduction
• Optimize every customer interaction to migrate or convert customer to echannels and or encourage use of digital and self-service channels
• Always comply with procedures and processes contained in the relevant business guidelines
• Fulfilling transactions above the benchmark set and providing an exceptional customer experience
• Demonstrates behaviour in support of the organizational values
• Takes accountability for own performance, personal and career development
• Contribute to the overall effectiveness and success of the team
• Maintain an ability to adapt to ever changing business and customer needs

Application Closing Date

18/04/24

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Job Description

To manage a credit team, granting of credit aligned to the credit strategy and policy by monitoring standards and manage accounts for credit risk

• Craft group wide Judgemental/Scored functional strategy and operational value chains to be future fit and in achievement of organisational objectives
• Ensure that the strategy is adequately budgeted for through the development and management of a suitable budget
• Establish and maintain an exceptional service culture
• Drive shareholder value through profitable and integrated frameworks, guidelines and optimisation plans
• Drive the development and implementation of integrated corporate governance, compliance, integrity and ethics frameworks throughout the business
• Use insights and knowledge gained from high level reports to influence direction of the business to ensure organisation performance against long-term strategy and make necessary adjustments
• Plan and manage performance, talent, succession and culture across function to improve performance

Qualification and Experience:

• Minimum Qualification - Relevant Degree in Accounting or Finance
• Preferred Qualification - Relevant Post Graduate
• Experience - 5 to 8 years experience in a similar environment, of which 2 to 3 years ideally at management level

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Job Description

Welcome to FNB, the home of the #changeables.

We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Deliver exceptional experience and education to Private Clients/Private Clients RMB clients on basic wealth creation, accumulation.
• Increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles.
• Understand and market all financial services solutions within the relevant business offering.
• Assist with profit growth for the business through ensuring effective management of the leads pipeline.
• Produce consistently high-quality outputs within agreed deadlines.

You will be an ideal candidate if you:

• Minimum Qualification - Relevant NQF level 7 FSCA approved Degree.
• RE5 Regulatory Compliance Certificates with relevant COB (Class of Business) Meet all requirements on SUB-CATS.
• Experience - 3 to 5 years’ experience within a Sales/Service area of a financial environment.

You will have access to:

• Opportunities to network and collaborate.
• Earn basic guaranteed rewards with uncapped earning potential.
• Opportunities to innovate.

We can be a match if you are:

• Signed off for supervision of all your SUB-CATS
• Able to build sound relationships based on trust and openness.
• Ensure growth and increase in customer base by ensuring the management of existing clients, generates new leads and grows active customer account base.
• Comply with relevant statutory, legislative, policy and governance requirements as well as set processes and procedures related to area of specialization.

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Job Description

To execute and manage the Credit Risk strategy with a view of maximising the return on capital employed whilst maintaining an acceptable level of risk in terms of the Company's credit ethics 

Hello Future Strategic Retail Credit Head

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our Broader Africa talent team, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change. 

Are you someone who can:

• Identify potential financial risk that the annual business plan might bring about and ensure measures are taken to manage that risk against the financial expenditure budget
• Create, analyse and interpret budget Variance Reports to ensure financial planning and accruals are adjusted to accommodate changes in business operations Increase operational efficiency and suggest solutions to enhance cost effectiveness control costs for business area
• Monitor revenue growth for applicable income streams
• Determine targets for revenue growth Identify and implement on opportunities for revenue growth
• Contribute to the development of larger overall area budget
• Develop the budget for the next financial year for area of responsibility taking all operational plans into consideration
• Research and design a longer term financial resource requirement plan for the area of responsibility
• Present the business case to motivate for financial resources
• Analyse and develop implementation plans against the forecasted financial budget
• Develop tactical budget for area of responsibility that minimise expenditure and manage costs
• Control the budget for area including the authorisation of expenditures and implementation of financial regulations
• Build relationships that allow for the managing of expectations; the sharing of knowledge and diverse insights; and the creation of buy-in
• Engage in cross-functional relationships to obtain and to provide work support
• Contribute to sustaining a competitive edge through external networking, benchmarking and representation on related forums
• Apply a customer-centric approach that focuses on creating a positive experience for the customer by maximizing service and/or product offerings and building relationships
• Ensure that the customer is at the centre of the business philosophy, operations and ideas
• Design and deliver customer service solutions, systems and interactions aligned to Organisational values and service standards
• Establish, manage and maintain sound relationships with stakeholders based on trust that builds the brand
• Drive continuous improvement in customer service delivery that prevent problems from arising in the future in a proactive manner Implement service delivery and efficiency models
• Enhance the service experience by ensuring the alignment of multiple service delivery processes and channels, and putting the customer first Introduce best practice customer service solutions and efficiency models
• Monitor and evaluate all customer touch points to ensure the effectiveness of customer experience
• Maintain expert knowledge on relevant legislative amendments, industry best practices and provide of advice to relevant stakeholders
• Maintain up to date knowledge of local and global trends
• Provide thought leadership and expertise
• Provide input into, and implement, corporate governance, compliance, integrity and ethics policies in are of accountability to identify and manage risk exposure
• Stays abreast of relevant industry risk management best practices and legislative amendments and suggests ways to leverage these to ensure continuous improvement
• Creates risk awareness and manages audit findings Participate in Group risk forums where required and cascades relevant information through team
• Ensure integrated view and reporting of relevant business information
• Analyse information to identify trends, discrepancies and inconsistencies for decision making purposes Ensure reporting of identified inconsistencies or opportunities
• Use the insights gained through integrated business reports to measure success and realign tactical strategy implementation objectives appropriately
• Understand the competency and skills sets to be mastered to ensure personal and employee development and performance
• Identify development needs and select effective solutions to address own and employee development needs to facilitate improvement of self and team
• Ensure that each employee prepares a personal development plan that is implemented and reviewed as required
• Create an environment conducive to cross-functional skills transfer
• Keep abreast of learning opportunities, changing products and trends
• Provide guidance, share knowledge and expertise and guide employees to find their own solutions
• Share constructive feedback that motivates others to grow
• Partner with in-country credit and business teams to develop, monitor and grow a profitable advances book, within acceptable risk parameters, including oversight of credit acquisition risk strategies and risk pricing.
• Represent broader Africa credit risk at various stakeholder meetings
• Advise in-country teams on credit risk policies and procedures, bringing subject matter experts to assist where necessary, across the credit lifecycle.
• Oversee the development of impairment models according to IFRS 9 principles, working with in-country finance and credit teams, MRVC oversight teams, and internal and external audit teams to ensure correct provisions are held against forecasted bad debts.
• Apply additional data and analytics oversight to aid business as required.

You will be an ideal candidate if you:

• Have a relevant mathematical, statistical or actuarial degree
• Have extensive experience in credit management across secured and unsecured retail products
• Can work well with multiple complexities across diverse geographic locations, taking into account each product and locations nuances.

You will have access to:

• Opportunities to network and collaborate
• Challenging Working enviroment
• Opportunities to innovate

We can be a match if you are: 

• Curious & courageous - you're driven by always wanting to know more and learn more and you're brave enough to
• Obsessed with mastery - you know what it takes to become good at what you do and are constantly pushing yourself to do it

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Job Description

Hello Future DevOps Engineer

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Core Banking Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• To automate the processes between software development and IT teams to enable continuous delivery through designing, developing, testing and releasing software frequently, faster and more reliably in an agile environment.
• To ensure continuous delivery through continuous integration and continuous deployment.
• Using Lean thinking, ensure continuous improvement and collaboration between development testing and operations

You will be an ideal candidate if you:

• Experience on ITIL methodologies, e.g. Capacity management, availability management, monitoring, incident, change, release, problem, etc, etc
• Experience on working in an Agile environment
• RHCSA (Redhat Certified Systems Administrator), RHCE (RedHat Certified Engineer) or similar Linux certifications
• Experience - 3-5 years’ experience of which 3 years should be in the Automation and Cloud space.

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Job Description

To plan, design and build an Information Technology (IT) infrastructure architecture usually at an enterprise level to meet business requirements

Hello Future Technical Specialist

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Core Banking Platform, you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Ensure processes are aligned to Agile and Devops
• Ensure all systems build and deployments are automated
• Documentation of Environment and Operation processes
• Day to day support of Operating systems and Applications running on Operating systems

You will be an ideal candidate if you have experience with the following skillsets:

• Docker
• Ansible
• Jenkins
• SSL certificate management
• bitbucket
• Linux Redhat
• AWS Cloud Practitioner
• Zabbix Monitoring
• Kubernetes

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Job Description

To deliver exceptional experience and education to Private Wealth or RMBPB clients on basic wealth creation, accumulation and overall protection tactics to increase vertical sales index (VSI) and drive client retention and entrenchment through using contextual Money Management principles

• Identify Local and Offshore fiduciary opportunities and advise on client philanthropy
• Participate in planned activities that are appropriate for own development
• Build working relationships across teams and functional lines to enhance work delivery, collaboration and innovation
• Identify and utilise opportunities for revenue growth to deliver on sales targets
• Provide appropriate banking and financial solutions across an allocated portfolio of clients
• Develop, encourage and nurture collaborative relationships within FNB and/or across the FRG
• Ensure compliance to legislative and audit requirements and adherence to relevant processes
• Conduct client reviews within the context of client engagements and market all financial services solutions within the relevant business offering
• Deliver customer experience excellence in own service delivery aligned to Organisational values and service standards
• Deliver internal and external customer service excellence through adherence to quality service standards
• Prevent wastage and identify process improvements to contain and reduce costs
• Achieve revenue and profit targets by growing portfolio base, providing independent holistic advice and solutions that ensure revenue and profit growth

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Job Description

We require someone to manage our Cloudera environment. Their responsibilities would be to ensure that our Cloudera installation and configuration is at optimal specifications. They’ll be required to fine-tune our Cloudera environment for optimal performance. They’ll also be responsible for managing our Linux Servers.

• Deploy, configure, Cloudera Dataflow (CDF) platforms with required components like Kafka, Nifi, Schema registry, Nifi Registry etc.
• Cluster expansion and management, Access Management, performance tuning, capacity planning, security, monitoring and alerting CDF clusters.
• Collaborate with data engineers to optimize and troubleshoot data flows in CDF especially on Nifi, Kafka.
• Implement and maintain security policies and access controls for CDF environments using Kerberos , Ranger.
• Creating alerts and dashboards utilizing different application, infrastructure monitoring tools such as Grafana, Splunk etc.
• Troubleshoot and resolve issues related to CDF
• Creating tickets/cases with Cloudera vendor for support and resolution for the issues.
• Perform routine maintenance tasks, including backups, updates, and patch management for both platforms.
• Collaborate with cross-functional teams to understand and address business requirements.
• Provide support to users on CDF tools and best practices.
• DevOps – Infrastructure orchestration using Manual/Scripts. Identify and implement opportunities for automation. Resolve infrastructure and applications security vulnerabilities.

Requirements:

• Experience on Cloudera CDF platforms and clusters management.
• Proven experience as a Cloudera Administrator and Dataflow Administrator.
• In-depth knowledge of Cloudera Manager, Ranger, Spark, Apache Nifi, Kafka Schema Registry, and other components.
• Strong Experience with Linux system administration and shell scripting.
• Good understanding of CDF
• Knowledge with cloud platforms such as AWS, Azure, GCP is a plus.
• Excellent problem-solving and communication skills.
• Understand Microsoft Active Directory
• Knowledge of how to use TLS/SSL to enforce secure encrypted connections.

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Job Description

To provide legal solutions to complex legal and business challenges to mitigate against legal risk and partner with the business on the implementation of policies to comply with legal and regulatory requirements and business processes

Provides guidance and management to more junior legal advisors

Hello Future Legal Advisor

Welcome to FNB, the home of the #changeables. We design for the shapeshifters and deliver products and services that make us incredibly proud of people that make it happen.

As part of our team in FNB Integrated Advise you will be surrounded by unique talents, diverse minds, and an adaptable environment that lives up to the promise of staying curious. Now’s the time to imagine your potential in a team where experts come together and ignite effective change.

Are you someone who can:

• Establishment, alignment and management of target and budget goals whilst ensuring effective control of costs the function to increase cost efficiency
• Identification and communication of potential financial risks with a legal implication
• Cultivate and manage objective working relationships with a variety of stakeholders, including external attorneys, FirstRand Group Legal Services, FNB Legal Services, business and external stakeholders and industry bodies to ensure business is in the position to obtain expert opinion on specialist areas of law
• Deliver exceptional service that exceeds customers’ expectations through proactive, innovative and appropriate solutions
• Maintenance of expert knowledge on relevant legislation industry best practices and provision of proactive advice and solutions to relevant stakeholders
• Research and provide legal opinion on a variety of issues and new business projects within the business to proactively identify, assess and manage legal risk
• Provide timeous, professional advice and solutions in respect of legal matters to persons within FNB, on request or initiated, resulting in business sustainability and risk mitigation
• Maintain a constantly updated 'library' of advice that has been requested and given in FNB, including updates relating to legislation

You will be an ideal candidate if you can:

• Draft and review legal agreements, including Service Level Agreements and other legal documentation for example on a variety of different client or channel campaigns where general guidance will be required to adequately manage legal risks
• Have sufficient experience in dealing with the Protection of Personal Information Act specifically dealing with record management, record keeping and data processes.
• Have a good understanding of the framework in which Financial Advisory and Intermediary Services Act operates in and how the legal risks would impact the
• Monitor, analyse and evaluate the impact and legal implications of developments in the financial services industry and related areas, including the activities of competitors, and pro-actively recommend effective courses of action so that either a stance may be adopted or potential threats may be averted by FNB
• Identify report and mitigate legal risk at a system, product, process and/or channel level within the business unit
• Benchmark current practices against the FRB legal risk management framework and adjust practices as and when necessary. Ensure legally compliant best business practices and policies in order to protect the organisation from legal action
• Implementation, benchmarking and improving of all business processes in the designated area of responsibility
• Actively monitor changes in law, regulations, technology and relevant industry practices and ensure appropriate interventions are defined
• Draft, review / update and re-negotiate legal agreements and other legal documentation to adequately manage legal risks
• Monitor relevance of legal documentation to ensure consistency across business, identify risks and within legal standards
• Deal with litigation matters involving the business to manage legal risk and liaise with Ombudsman when necessary

You will have access to:

• Opportunities to network and collaborate
• A challenging working environment
• Opportunities to innovate

We can be a match if you:

• Proactively resolves disputes to avoid litigation and ombudsman referrals.
• Benchmark current practices against the group legal risk management framework and adjust practices as and when necessary
• Ensures legally compliant best business practices and policies in order to protect the organisation from legal action
• Identify room for improvement or 'loopholes' in the current mandates space and provide general legal advice
• Identify and communicate current and anticipated Legal issues/risks.
• Plan and manage performance, skills development, employment equity, talent and culture of team in order to improve innovation, achieve efficiencies and increase competencies
• Manage personal development to increase own skills and competencies