Pest Control Officer - JHB at Empact Group

Main purpose of the job

The incumbent will be required to deliver a quality pest elimination inspection and treatment service to Supercare customers; covering a geographical area containing key business accounts, solving their problems and providing a 1st class service

Education and experience required:

• Minimum grade 12 and or 3 - 5 year pest elimination qualification
• Strong planning, organisational and prioritisation skills
• Proactive, analytical, logical and disciplined approach to problem solving
• Self-motivated and ability to work unsupervised on own initiative
• Excellent verbal and written communication, with the ability to converse at all levels
• Good English language skills – both verbal and literate (additional language knowledge beneficial)
• Flexible, as the job may require travel and additional working hours
• A valid driving license

Knowledge, Skills and Competencies:

• Excellent verbal and written communication skills
• Understand and engage in contemporary and changing communication trends
• Excellent MS Office skills
• Good people skills and relationship building
• Attention to detail
• Time management
• An innovator and creative
• Good organisational & planning ability
• Goal and deadline driven

Key areas of responsibilities:

• Deliver a quality inspection and treatment service to exceed customer expectation and specification
• Provide customers with written evidence of service delivered and advice for maintaining pest free conditions
• Up sell Supercare products and services and/or refer sales enquiries for leads to Sales Executives
• Mix and apply pesticides in accordance with label recommendations and comply with relevant legislation
• Plan work routes efficiently and productively and achieve 100% state of service
• Accurately submit reports and other related paperwork as required at specified time intervals
• Manage a territorial area and all customer contained within it
• Inspect buildings and premises for signs of pests or infestation
• Determine the type of treatment needed to eliminate pests
• Apply pesticides in and around buildings and other structures
• Design and carry out pest management plans
• Create barriers to prevent pests from entering a building