National Sales Manager - Service Business at KONE

• We are seeking a dynamic National Sales Manager – Service Business to lead our service sales operations across South Africa. Based at our Johannesburg Head Office , this role is pivotal in driving customer relationships, sales growth, and team performance. You will manage a diverse team across multiple cities, ensuring alignment with our unit’s overall sales targets and strategy.

Key Responsibilities

• Develop and strengthen our market position and customer base.
• Drive proactive engagement and solution selling across customer segments.
• Build long-term relationships with key decision-makers and influencers.
• Promote and demonstrate the value of our digital offerings.
• Lead regional and individual sales plans for your team.
• Ensure competitive pricing and profitability through smart discount management.
• Identify opportunities for cross-selling and market expansion.
• Monitor competitor activity and market trends.
• Oversee CRM data quality, opportunity management, and reporting.
• Set and achieve ambitious sales targets aligned with market potential.
• Approve tenders and orders beyond team limits.
• Ensure accurate forecasting and reporting.
• Lead, coach, and inspire a team of Salespersons and Sales Specialists.
• Drive high performance through clear objectives and accountability.
• Develop team competencies and ensure succession planning.
• Provide excellent onboarding experiences for new team members.

What We’re Looking For

• Bachelor’s or Master’s degree in Economics, Engineering, or a related field.
• Minimum 7–10 years of B2B sales experience.
• Team management experience is a plus.
• Strong sales acumen, negotiation, and solution-selling skills.
• Demonstrated ability to manage sales funnels, pricing strategies, and profitability.
• Experience in customer relationship management (CRM systems such as Salesforce, SAP, or equivalent).
• Service-oriented mindset with digital assertiveness and enthusiasm for digital solutions.
• Ability to lead performance through facts, numbers, and data-driven insights.
• Change management expertise and adaptability in dynamic environments.
• Strong communication, influencing, and stakeholder management skills.
• Willingness and ability to travel extensively within South Africa (approx. 50% of the time).