National Sales Manager at Shoprite Group of Companies

Purpose of the Job    

• The National Sales Manager is responsible for leading, developing, and executing the national sales strategy for Transpharm. This role ensures sustainable revenue growth across key customer segments including pharmacies, medical practices, clinics, hospitals, and NGO markets while driving operational excellence across regional sales teams.
• The role oversees national sales performance, strengthens client relationships, identifies new business opportunities, and ensures the consistent delivery of high-quality- service across the distribution network.

Job Objectives    

Sales Strategy & Revenue Growth

• Drive national sales performance by developing and executing a robust sales strategy aligned to Transpharm’s growth objectives, product portfolio, and customer segments.
• Identify new business opportunities and industry trends within the wholesale medical and pharmaceutical environment to expand market share.
• Design and implement KPIs to measure sales effectiveness, customer growth, and regional performance, ensuring alignment with organisational goals.

Leadership of Regional Sales Teams

• Lead, guide, and develop regional sales teams to achieve high performance through coaching, performance management, and capability building.
• Ensure regional alignment to national strategy while accommodating local market conditions.
• Foster a culture of accountability, customer service excellence, and continuous improvement across all sales channels.

Client & Stakeholder Engagement

• Build and maintain strong relationships with key customers, group buyers, suppliers, and industry stakeholders to support strategic growth.
• Represent Transpharm at customer engagements, trade events, and supplier meetings to strengthen market positioning.
• Collaborate cross functionally- with Operations, Supply Chain, Finance, Product, and Marketing to support sales initiatives and ensure seamless delivery.

Sales Operations & Performance Management

• Generate structured sales performance reports and dashboards, translating insights into actionable recommendations for the Executive team.
• Drive implementation of best p-ractice sales processes, including pricing strategies, promotion planning, customer onboarding, and service-level optimisation.
• Lead targeted commercial initiatives (e.g., new product launches, regional growth campaigns, bulk buy- negotiations) and evaluate outcomes for continuous improvement.

Market Intelligence & Strategic Growth

• Conduct ongoing market research into customer behaviour, competitor activity, therapeutic product trends, and emerging opportunities in the medical supply chain sector.
• Use data-driven insights to refine strategy, optimise product mix, and guide long-term- planning.
• Ensure a balance between short-term revenue delivery and -long-term- customer retention and sustainability.
• Our Group and all its operating companies are committed to creating, embracing, and preserving a diverse workplace that values the unique talents, perspectives, backgrounds, and abilities that enrich our organisation. A place where everyone matters and feels included.

Qualifications

• Degree in Business Management, Marketing Management, communications or similar – (essential).

Experience

• 5 years’ experience in a senior capacity within a sales environment or equivalent with exposure to driving sales KPIs throughout a national distributed network – (essential).
• Experience managing a sales agent team with a proven track record of successfully growing sales opportunities through bulk negotiations and/or activations – (essential).

Knowledge and Skills    

Knowledge

• Sales and business development strategies across multiple industries.
• Market analysis, competitive intelligence, and partnership development.

Skills

• Strong negotiation, networking, and relationship-building skills.
• Strategic thinking with the ability to translate insights into actionable plans.
• Leadership and team management capabilities.
• Strong proficiency in MS Office 365 – (essential).
• Ability to travel throughout SA at short notice (holder of a valid South African drivers' license) – (essential).
• Proficiency in CRM systems and Microsoft Office Suite.
• Key competencies and work ethic
• Target and sales driven individual with good energy and drive. Passion for selling with a strong client orientation and commitment to providing exceptional customer service.
• Management skills – Actively sources, retains, and nurtures a high performing team of agents. Creates a positive team morale while training and mentoring the team to ensure they are enabled to deliver on their objectives.
• Relationship building skills – Develops strong relationships with internal stakeholders, agencies, communities, and influencers. Strong networker with the ability to adopt a range of styles to engage with others, and deal with conflict or challenges and influence a situation.
• Communication skills – Strong written and verbal communication skills. Is engaging and communicates effectively to a variety of audiences. Expresses self in a compelling way while able to articulate product strategy, rationale and ideas in a way that engages, inspires confidence, and builds trust.
• Problem solving skills – Explores and analyses various sources of information to come to rational conclusions. Makes sound decisions to influence the success of their portfolio in a competitive shopper landscape.
• Business acumen – Proactively explores opportunities and applies sound business principles and standards to drive performance and deliver sales targets. Mobilises sales activations.
• Planning and organising - Plans, coordinates, and executes functions, practices, and procedures to realise business goals and objectives. Manages time well while tracking, monitoring, and reporting on sales targets and performance.
• Resilient and adaptable - Able to work under pressure, prioritise and balance multiple demands in a high-pressured environment.
• Results and quality focused, setting stretch goals for self and others, while remaining focused and working tenaciously toward meeting and exceeding expectations within quality standards.

Closing Date    

• 2026/02/13