The Department of Health aims to provide quality health services and ensure a caring climate for service users, implement best-practice health care strategies, create a positive work environment for staff, and provide appropriate and top-quality training for health workers. Our vision is to provide high-quality, efficient and accessible healthcare to transform people's lives. Our mission is to create an effective public healthcare system in Gauteng by ensuring we have the right people, skills, system and equipment to provide the care our patients need to live healthy and quality lives.
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Grade 12 with an appropriate national diploma (NQF Level 6) in Information Technology or equivalent qualification. A minimum of two (2) years’ work experience in the information and technology (ICT) field as an IT Technician.
An experience at a technical level in the ICT environment in health/hospital environment will serve as an added advantage. Good customer care and client-oriented focus.
Good communication skills (verbal and written), troubleshooting and problem-solving skills. Knowledge and understanding of SAP, HIS, IT LAN, WAN Support, and IT Security.
Installation and troubleshooting of Microsoft environment. Knowledge of Office 365. Knowledge and troubleshooting transversal system (BAS, SAP and PERSAL). Knowledge of telephone switchboard, PABX, IP phones will be an added advantage.
Duties :
Configuration and maintenance of desktops, notebooks, and mobile devices. Installing and upgrading applications (e.g., Microsoft office 365, Adobe reader etc).
Creating user accounts on active directory and email accounts (using O365 exchange) for Hospital employees. Connecting users to both network and local printers.
Ensure network availability for all ICT infrastructures. Adding computers to the domain. Installation and updating of antivirus software. Installation and support of transversal system (BAS, PERSAL and SAP).
Ensure reliable connection and access to shared network drives. Upgrading of operating systems. Monitor virus and spyware identification and removal. IT equipment maintenance and disposal by following prescribed procedure.
Mapping of network drives. Liaise with external vendors and service providers. Analyze and solve user technical problems.
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