Network Manager Technology Operations at Surgo HR & Training

Job Description

Basic Requirements:

• 10+ years of experience in Networking and Network security technologies with minimum 3 years in above capacity in a large enterprise
• 4-5 year experience in design, planning and solutioning of Network and Network Security infrastructure
• Experience in managing and troubleshooting Next Generation Network Security Platform (Palo Alto, Checkpoint, Zscaler, etc.)
• Ability to manage large projects related to Network Security Infrastructure
• In-depth knowledge in designing and configuration of VOIP, MPLS and QOS and troubleshooting any issues related to that
• Good understating of ISO 27000, PCI/ DSS, SOX and SAS control from Network Security Control perspective
• Hand on experience in Routing protocols BGP, IBGP, OSPF
• Design, architect and implement features of Next Gen Firewall (Palo Alto), Anti APT, Remote VPN etc.
• Deep understanding of SD WAN /NFV technology and its applicability in enterprise network
• In depth understanding and hands on experience on Public Cloud (AWS, Azure), Private and Hybrid cloud architecture
• Hands on experience of Arista and Cisco SDN (Software defined Network) architecture
• Design, Architect and implement features in Arista SDN controller to automate the Network service

Essential Requirements:

• Understand business requirements for internal and external customer and be able to translate into technical requirements and solution
• Planning, Designing, Implementation, Operation support for Network and Network Security service infrastructure
• Expert level internetworking understanding and troubleshooting in a large-scale network environment
• Hand on experience in configuring, monitoring, network security devices (Next Gen Firewall. IPS, WIPS, DDOS, NAC, Remote VPN etc.)
• Hand on experience in Routing protocols BGP, IBGP, OSPF, EIGRP etc.
• Interact with vendors for solution, sizing costing ROI and CBA
• Understanding of Application delivery technologies Citrix , VM Ware , VDI etc.
• Hands on experience in public cloud (AWS, Azure etc.)
• In depth understanding on Cloud security technology.
• Should be familiar with Data Center Security Architecture (Micro and Macro Segmentation).
• Hands on experience on Proxy, URL filtering, DNS, DHCP etc.
• Identify the emerging threats and accordingly design and solution to mitigate such threats
• Good Understanding of the IPSEC, GRE, Encryption, Remote VPN etc.
• Understanding of Contact Center technologies (Avaya, IPCC, Voice Recording)
• Understanding of Application delivery technologies Citrix, VM Ware, VDI etc.
• Availability of Technical Service for business operations all lines of business and enterprise across
• Timely Closure of all the internal and External Compliance Audit finding and observation
• Assessment and adoption on emerging technology

Primary Internal Interactions:

• GT Leadership
• All Technology Sub-Functions
• Internal / External Audit Teams
• Primary External Interactions:
• Client Teams – especially Client Technology Teams
• External Vendors – Primarily for solution sizing, costing, ROI calculations and CBA
• Technical Skills:
• CCNA & CCNP certification desirable
• Routing protocols such as RIP, IGRP, EIGRP, OSPF, and BGP
• Traffic engineering and quality of service
• Network Security Next Gen Firewall (Palo Alto etc.)
• Telecom service MPLS, Ethernet, Serial , Optical , Internet etc.
• High Proficiency in MS office/ Project/ Power Point/ Visio
• Process Specific Skills:
• Extensively worked in network design, engineering, optimization, network security and DR/ BCP
• Problem identification and analytical ability
• Decision making and convincing ability

Education / Qualifications:

• Graduate – Any Specialisation. (Diploma Holder / B.E/B.Tech)
• Nice to have - CCNA, CCNP, CISA, CISM, CISSP, AWS, Azure Certification

Work Experience:

• Minimum 10 – 12 years in managing Network Operations of large client relationships (1000+Seats)
• Willingness to work in a 24 x 7 environment
• Must have BPO Contact Centre Exposure